Chris Cabuhat Email & Phone Number

Serving in an enterprise-wide role focusing on business processes and workflow that support automation of clinical access. Develop and support methodology that aligns people, processes and technology for an integrated delivery system, patient centric processes, and improved clinical and business outcomes. Facilitate multidisciplinary collaboration to successfully support end-user through the development, implementation, and continual improvement of enterprise-wide super user programs.

Provide analysis for current business processes and develop process improvement plans based off of data. Collaborate with process stakeholders and design improvement scenarios and testing metrics. Produce supply and demand data to drive business decisions and improve customer experience.

San Bernardino, Ca

Primary point of contact and maintained ongoing relationships with 90+ acute care facilities and transfusion services. Collaborated with external and internal customers to provide first class customer support. Perform customer audits to ensure regulatory compliance. Aided customers in developing strategies for efficient product utilization and patient care. Organized and conducted continuing education opportunities for hospital staff. Supported ongoing business development opportunities; presenting services and benefits to potential partners and increased awareness of company mission and goals.

Prepare reports for internal and external use. Using data from multiple sources, create recommendations and action plans for various projects and processes. Create strategies to meet financial and other business goals. Train customers in new policies/processes and provide customer support for contracts and technical questions. Created a set of metrics to monitor collection of blood products and customer usage to better align resources.

Maintained SOPs, ensuring best practices used and compliance with changing regulatory requirements. Designed and assisted in process improvement projects. Collaborated with management to troubleshoot processes and maintain regulatory compliance. Wrote, performed and analyzed validation experiments for new processes and equipment.

Assisted Components Supervisor with quality control and process validations. Reviewed production reports and other documentation to ensure product acceptability. Performed components production and special blood component preparations.