A Multi-unit executive with a genuine passion for providing an extraordinary customer experience.More than 20 years of diverse experience in sales, operations,finance, marketing, fashion, luxury goods, concrete, masonry product launches, jewelry, with expertise in both start-up and turnaround situations, formulating and implementing business strategies that increase corporate/shareholder value. Well-versed in every facet of multi-unit management including , planning and forecasting, budgeting and P&L control, sales, customer satisfaction, operations, merchandise management, visual presentation, loss prevention, HR, training, coaching, employee relations/retention, succession planning, and talent development.A leader that is very passionate and experienced at designing and developing operational, sales and leadership programs to improve sales management effectiveness across the business, creating operations excellence in the fields and on the floor. A inspirational leader, a professional sales coach, speaker and expert in corporate culture, inspiring sales teams to take action in customer loyalty and personal motivation.Along with having a very strong knowledge of the retail landscape across North America I am very passionate about being on the front line coaching and building relationships, consulting and creating deal strategies and execution, opening up new markets and foster existing for future growth.