Chris Carson Email and Phone Number
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Chris Carson personal email
Consistent top performer, results driven, dedicated, and highly accomplished leader with 12 years fortune 200 corporate leadership and 21 years of technology experience. Extensive service assurance domain expertise and leadership in the areas of fault, performance, trouble ticketing, event, change, network service testing, network traffic engineering, and configuration management. Trusted leader of large complex business initiatives with solid track record of delivery to drive network reliability, customer satisfaction, and improve workforce metrics.• Eliminated $15M operational expense in 1 year through service assurance and network augmentationmicroservices process orchestration and fault management automations with 50% cost reduction• Eliminated $30M operational expense in 5 years through service assurance and network augmentationmicroservices process orchestration with a combination of avoidance and reduction benefits• Led large Network System Management organization with 6 managers and up to 150 software developersand engineers while simultaneously performing the duties or organizational network systems architect• Strategic technology visionary for large complex programs including NIC, OCEANS, and LION drivinginnovation, systems architecture, and organizational priorities based on business value• Improved inventory quality for Local Switched Ethernet network through internally developed reconciliation solution by over 75% improving subsequent automation efficiency
Windstream
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Director Of Software EngineeringWindstream Oct 2019 - PresentLittle Rock, Ar, UsChief Product Owner
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Senior Manager Technology ManagementCenturylink Mar 2013 - Aug 2019Monroe, La, Us• Lead the Information Technologies Federated Inventory and Topology Software Development Team to deliverservice path computation, impact assessment, event correlation, and topology services with an end-to-endview of the CenturyLink network• Led Network Systems Management Fault, Performance, Probes, Test heads, Video, and ProcessAutomation software development teams to drive improvement into service assurance operations for Layer 1- 7 of a service provider network• Service Assurance Process Orchestration and Automation Architect delivering human guided and end-to-endtouchless automations surrounded with error handling and defect task management with return oninvestment metrics• Manage large capital and expense budgets facilitating a software development lifecycle to maximize benefits -
Principal Network Engineer, ManagingCenturylink Apr 2012 - Mar 2013Monroe, La, Us• Led a technical projects software development team to increase network reliability and customer satisfaction by driving improvement with error handling and defect task management to repetitive service assurance and service delivery processes through automation• Instituted a Development Operations Model for analysis, requirements gathering, prioritization, rapiddevelopment, testing, production, documentation, post-production support, and return on investment reporting• Transitioned a team from custom to platform framework development for developer synergy moving away from 7 development applications to 1
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Network Operations EngineerCenturylink Oct 1999 - Apr 2012Monroe, La, UsDeveloped proactive systematic method to detect non-compliance service level agreement networkconnections• Developed post-commissioning health check automations to improve quality of service delivery and prevent unnecessary alarm into the service assurance organizations• Provided escalation technical support for the L2-7 network including ATM, DSL, FR, x.25, E911, Ethernet,MPLS, Dedicated Internet, MNS, and BRAS networks
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Solutions ConsultantOutsource Mar 1997 - Oct 1999Longwood, Fl, Us• Provided solutions consultation for local and wide area networking, security, and application systemsinfrastructure to large enterprise clients including Florida Hospital, Disney Worldwide Services, and FloridaRegional Emergency Medical Services -
Non Commissioned OfficerUnited States Army Feb 1989 - Mar 1995Arlington, Virginia, Us• Instructed Reserve Officer Training Cord Cadet's combat readiness during advanced camp• Team leader for rapid response reactionary force in combat campaigns
Chris Carson Skills
Chris Carson Education Details
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University Of PhoenixMaster Of Information Systems Graduate With Honors Distinction -
University Of PhoenixMaster Of Business Administration - Mba Student
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University Of PhoenixInformation Technology Graduate With Honors Distinction
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University Of PhoenixInformation Technology
Frequently Asked Questions about Chris Carson
What company does Chris Carson work for?
Chris Carson works for Windstream
What is Chris Carson's role at the current company?
Chris Carson's current role is Director of Software Engineering, Chief Product Owner, IT Systems Architect, Process Automation SME, DevOps, Agile.
What is Chris Carson's email address?
Chris Carson's email address is cc****@****net.com
What schools did Chris Carson attend?
Chris Carson attended University Of Phoenix, University Of Phoenix, University Of Phoenix, University Of Phoenix.
What skills is Chris Carson known for?
Chris Carson has skills like Network Design, Network Engineering, Telecommunications, Strategic Technology Planning, Platform Architecture, Agile Leadership, Computer Network Operations, Network Architecture, Network Security, Wide Area Network, Strategic Planning, Information Architecture.
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