Chris Chaplinsky Email & Phone Number

Los Gatos, California, Us

Worked on building and designing a new Xactly product, Xactly Orange, which focuses on the automation of large CRM integrations from gathering requirements to building out complex configurations. Worked primarily as a full stack engineer using the MERN stack (Mongo, Express, React, and NodeJs). Responsibilities also include deployment and management of production code through the use of Docker. Some of my responsibilities beyond development have included working directly with customers to better understand the implementation process, this includes having done several implementations myself.

Waterloo, On, Ca

Worked with customer success and business operations to create a business intelligence tool to identify trends and patterns in customer adoptions data within CRM tool. Familiar with developing Data Driven Insights by extracting data from diverse data sets so as to develop actionable insights and meaning. My custom CRM intelligence tool is being deployed and showing significant benefits towards predicting customer retention and customer acquisition trends for leading SaaS e learning company. Also worked on a customer ranking algorithm in an attempt to identify factors that cause customer churn.

Redwood City, Ca, Us

IMVU is the market's leading 3D Social networking platform powering millions of users who want to chat, game and meet people in 3D. As a member of IMVU's data science team, I designed and built an analytics engine to analyze TB's of real-time event data so as to provide insights for the marketing teams to better understand mobile and web customer behavior so as to enhance customer acquisition performance.

Los Gatos, California, Us

Developed an API Platform for testing purposes. Created an API Gateway to manage Xaclty's external APIs. Gained experience with system architecutre. Familiar with the whole stack. Used several technologies including PostgreSQL and the WSO2 API Manager. Gained experience with Restful APIs and the OAuth standard.

Burlington, Massachusetts, Us

Developed automation tools to analyze engineering support cases in order to improve efficiency and response time in managing customer support. Built app-servers on MarkLogic's NoSQL database. Experience with XQuery, XPath, XSLT, and Javascript including the D3.js library.

Los Gatos, California, Us

Member of the Xactly engineering team that worked on a new intelligent compensation management platform called Insights. Built a Java based Restful API with JBoss for this next generation SaaS application. Experience with HBase NoSQL distributed databases to manage and store large sets of data. Experience in Apache's Hadoop Open Source framework including applications such as Hive and Pig.

Pittsburgh, Pa, Us

Assisted post doc researcher at the Carnegie Melon Silicon Valley Campus in the areas of website development and market research.

Founded a lead generation website ,fuelcellresidential.com, to market fuel cells northern California homeowners.

Menlo Park, Ca, Us

Completed salesforce.com administrator course and developed CRM database for venture capital firm to manage prospective deal flow and investment portfolio companies.

Bachelor'S Degree, Systems Design Engineering

International Baccalaureate Diploma (Ib) And Ontario Secondary School Diploma(Ossd), Regular/General High School/Secondary Diploma Program