Chris Chen Email & Phone Number

Taipei City, Taiwan

• Lead the team to manage schedule and deliverables of BMC/Manageability Solution, Boot Firmware Solution, and HRoT customer projects.• Roadmap planning of BMC/Manageability Solution and business support to customer-facing teams.• Partner collaboration for solution development of BMC/Manageability Solution, Boot Firmware Solution, and HRoT projects.• Manage overall program of NVIDIA program in BMC/Manageability Solution and Boot firmware.• Team of ARM Total Design for custom silicon solution in boot firmware, BMC firmware, and silicon firmware.Achievements: - Overall program management for firmware solution of NVIDIA MGX Program and delivered GA in Nov 2023

Taipei, Taipei City, Taiwan

• Lead product and program management team to manage schedule and deliverables of BMC/Manageability Solution in Server and Boot Firmware Solution for various platforms and segments.• Roadmap planning of BMC/Manageability Solution and business support to customer-facing teams• Partner collaboration for solution development of BMC/Manageability Solution and Boot Firmware Solution.Achievements: - Delivered 1st release for new architecture Server BMC / Manageability Solution in Apr 2023.

Taipei, Taipei City, Taiwan

• Lead product and program management team to manage schedule and deliverables of BMC/Manageability Solution.• Lead key customer PM team of key customer service and support for issue turn-around-time improvement and reducing number of pending issues.Achievements: - Reduced 60% of issue turn-around-time (TAT) in 2022-Q2, further reduced 40% in 2022-Q3 - Reduced 65% of number of issue tickets for key customer in 2022

Taipei City, Taiwan

• Product management and new feature planning • Product roadmap management • Business support to Sales team and customer-facing team• Partner collaboration management for solution and feature developmentAchievements: - Established new working model with development team and validation across different locations to mitigate communication gaps and make status tracking more transparent - Delivered 10+ releases of existing products with planned schedule - Delivered 5 new products from node to rack level to the market

Taiwan

• Program management of EMS/ODM enablement by building up operation readiness • Investment and supply chain transformation evaluation Achievements: - Accomplished operation readiness of EVT and DVT with a new ODM - Accomplished investment evaluation and proposal of new repair service site in Czech

Taipei, Taiwan

• Camera module business development and operation of Mobile and Handheld Devices• Lifecycle management from development to mass production • Supplier management for consigned componentsAchievements: - Demand fulfillment for all projects in mass production phase - Got awarded 10+ projects from Amazon, Samsung, Cisco and Honeywell - Accomplished supplier assessment to become qualified camera module supplier of Amazon

Taipei, Taiwan

• Responsible for project builds including DFM, CTB, PMP, build status, deliverables and postmortem reviewAchievements: - Delivered proto3/proto4 builds for camera modules of Amazon mobile phone - Delivered C4.x builds for main camera module of iOS device

Singapore City, Singapore And Shenzhen, China

• Responsible for P&L of HP Nesta inkjet cartridge business• Demand fulfillment from qualification phase to mass production phase • Managing cross-functions (Production, Engineering, System and QA team) • New Manufacturing site setup in Singapore and ShenZhen, ChinaAchievements:- Built up operation site and team from facility setup, team recruiting and team qualification in both Singapore and China - Accomplished process joint-development and qualified 15 production lines in Singapore, China and Czech and 1 packing line in China - Qualified Nesta inkjet cartridge product and shipped 1M+ units after mass production

Shenzhen, China

• Business program management and project management of inkjet printer hardware• BU Head's helper to coordinate day-to-day activities while new BU building up• Operation program management and operational KPI system setup to align with P&L targetAchievements: - Managed and delivered 4 Single Function Printer (SFP) projects with 99+% yield to mass production - Transferred operation knowledge of Lava inkjet cartridge from HP Singapore to Foxconn China and established KPI system tied with P&L target to track operation performance

Shenzhen, China

‧ Investment program and supply chain transformation evaluation‧ Investment plan for getting budget from Corporate‧ BOM cost improvement project initiation and implementation‧ Manufacturing cost improvement project implementation and managementAchievements: - Established costed-BOM system to help Business Program Manager to align BOM cost and quotation - Accomplished investment plan of Wuhan site, facility in Czech 2nd site, Brazil new site and precision metal factory in ShenZhen with getting 50M+ USD$ budget - Accomplished Wuhan, Huhot and Vietnam investment and supply chain transformation evaluation - Delivered manufacturing cost improvement projects in China, US and Mexico with 1M+ USD$ saving annually

Master'S Degree, Industrial Engineering Management

Bachelor'S Degree, Industrial Engineering And Engineering Management