Christopher Colton Email & Phone Number

Seoul, South Korea

I lead the Logistics CX (Customer Experience) Excellence team. At Coupang we exist to transform customers' lives for the better. My team represents the Customer within logistics. We deep dive on Customer issues and work across the organization on process innovation.

Seoul, South Korea

Head of Coupang Flex (crowd sourced driver model). I lead an organization of 60+ people, made up of 5 teams, and have end to end responsibility for driver acquisition/marketing, strategy, planning, operations, and payments.

Redmond, WA

Redmond, Washington

• Designed and developed process to reduce current Excess and Obsolescence inventory reserve resulting in direct increase in business unit profitability
• Developed, executed and analyzed field survey to gauge attitudes toward end of life product management, current program offerings, and potential future offerings for Cisco’s top 200 customers
• Established business case for end of life IT recycling program resulting in 113% ROI and NPV $269.5M
• Presented business case and… Show more
• Presented business case and recommendations to VP of Corporate Positioning and head of Eco-Board Show less

• Key member of dynamic $9.1M project to produce new accounting policy in accordance with International Financial Reporting Standards (IFRS)
• Led subtask to establish companywide policy, process and system innovation
• Managed communication and data collection on key accounting policy between headquarters and 15 regional CFOs facilitating efficient transactions between HQ and subsidiaries
• Conducted regional IFRS training in America, Europe, and Asia for 80+ accounting managers
• … Show more
• Analyzed effect of new accounting policy on revenue recognition, contingent liabilities, cash flows Show less

• Implemented global ethics programs which provided increased visibility to ethics violations
• Trained 200+ managers on corporate ethics (Netherlands, France, China, Thailand, UAE, India)
• Benchmarked corporate audit practices against General Electric
• Executed operational audit on business partner selection process
• Investigated possible ethics violations

• Acted as editor of monthly English newsletter sent to 800+ employees
• Conducted tours of production lines for visiting press and media
• Preformed written/oral translation from English to Korean and from Korean to English

Mba, Finance, International Business

Activities and Societies: Global Management Certificate

Ba, Accounting

Activities and Societies: Korean Club

Aa, General Education

Activities and Societies: 89.9 KGRG (College radio station) - DJ, Marketing Staff I received my AA during my senior year of high school by.