Managed the operation of the food and beverage department, covering the kitchen, banquets, restaurant, lobby bar, and retail outlet.Revitalized Dining Experience: Led a successful restaurant transformation, resulting in a marked increase in guest spending and customer satisfaction. Market Differentiation & Customer Attraction: Pioneered an afternoon tea service, effectively attracting a new customer base and enhancing the restaurant's market position. Strategic Financial & Team Management: Developed standards and growth plans for staff, achieving financial efficiency and team excellence.

I led the food and beverage department at a prestigious New Brunswick hotel.Significant Revenue Growth: Elevated departments revenue over a 6-year period. launched successful dining concepts contributing to substantial financial growth. Training Excellence & National Recognition: Implemented a training program and event dinners, achieving national recognition and elevating guest experiences. Collaborative Success: Fostered effective collaboration with the Executive Chef and provided valuable consultation to sister properties, enhancing operational standards. Launched hugely successful local food and drinks program across all hotel outlets increasing staff engagement scores

Led the launch and daily operations of a busy restaurant in Downtown Fredericton, consistently adhering to industry standards and Smoke's operating guidelinesSuccessful Launch & Operational Management: Orchestrated a successful restaurant launch and efficient daily operations, maintaining high standards of service and quality. Team Building & Quality Focus: Developed a skilled service team, ensuring top-notch culinary quality and safety standards, leading to high customer satisfaction. Effective Inventory & Brand Management: Managed inventory and upheld the restaurant's brand image, contributing to a positive and thriving work environment.

I ran a 4 star Country Inn located in rural New Brunswick. I played a pivotal role in opening and managing the inn as a "restaurant with rooms."Award-Winning Leadership & Venue Transformation: Led the inn to prestigious awards and recognition, transforming it into a popular wedding and dining destination. Culinary Achievement & Business Growth: Achieved Red Seal Chef certification and used locally sourced ingredients, significantly enhancing dining appeal and business expansion. Marketing & Operational Expertise: Drove successful marketing initiatives and managed operations, significantly contributing to the inn’s growth and reputation.