Chris C.

Chris C. Email and Phone Number

Experienced Leader in Strategy, Innovation and Operations | Empowering teams + Transforming Health, Disability, Aged Care & Social Impact ventures with a commercial mindset @ VMCH
Chris C.'s Location
Melbourne, Victoria, Australia, Australia
Chris C.'s Contact Details

Chris C. work email

Chris C. personal email

n/a
About Chris C.

I thrive on the challenge of crafting and executing organizational strategies that unlock value, improve systems, and deliver exceptional experiences. My passion lies in driving meaningful change by identifying opportunities to enhance service delivery, foster innovation, and create lasting social impact.With extensive experience across aged care, retirement living, health, disability, and not-for-profit sectors, I specialize in customer-focused projects that empower people to live healthier, better lives. Whether building systems to drive impact, designing innovative service propositions, or leading complex change initiatives, I excel at collaborating with diverse stakeholders to turn vision into actionable results.Key Strengths & Expertise • Strategic Insight & Analysis: Delivering data-driven insights to inform business design, drive innovation, and support sustainable growth. • Stakeholder Collaboration: Engaging diverse teams to align on goals, generate energy, and foster buy-in for strategic initiatives. • Service Proposition Development: Designing innovative, customer-centric service models that create value and drive impact. • Systems & Process Leadership: Coaching teams to build scalable systems that enhance operational efficiency and outcomes. • Change Leadership: Driving seamless integrations, process improvements, and transformation projects. • Social Enterprise Development: Leading startups and initiatives that align commercial objectives with positive social outcomes.Specialties • Business Model Scoping & Design • Strategy Development & Implementation • Financial & Investment Analysis (e.g., business cases, ROI modeling) • Process Improvement & Lean Thinking • Service Redesign & Innovation • Commercialization Social Enterprise • Retirement Living, Residential Aged Care, Home Care, Disability Services, and Primary Health CareWhat Drives MeI am passionate about creating systems and services that leave a lasting impact. I bring a unique ability to synthesize complex data and client insights into actionable strategies, enabling organizations to adapt and thrive in dynamic environments. My approach blends strategic thinking, creativity, and a collaborative mindset to help businesses navigate challenges, seize opportunities, and achieve meaningful outcomes.

Chris C.'s Current Company Details
VMCH

Vmch

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Experienced Leader in Strategy, Innovation and Operations | Empowering teams + Transforming Health, Disability, Aged Care & Social Impact ventures with a commercial mindset
Website:
vmch.com.au
Employees:
354
Chris C. Work Experience Details
  • Vmch
    Manager Social Enterprise
    Vmch Jul 2023 - Present
    Melbourne, Victoria, Australia
    Manager, Social EnterpriseAs the Manager of Social Enterprise, I provide strategic leadership and operational oversight to advance the growth, impact, and sustainability of our social enterprise business portfolio initiatives, ensuring alignment with broader organizational objectives.Key Responsibilities: • Strategic Leadership: Develop and implement long-term strategies to drive the growth and alignment of social enterprise activities with organizational goals. • Operational Oversight: Ensure day-to-day operations are efficient and scalable, fostering a culture of operational excellence. • Revenue & Market Expansion: Lead product innovation and market growth initiatives, identifying opportunities to expand the reach of the enterprise both locally and globally. • Team & Culture Building: Cultivate a collaborative and high-performing culture that emphasizes innovation and continuous improvement. • Financial Management: Oversee financial strategy, including budgeting, forecasting, and revenue growth to ensure financial sustainability. • Business Development: Identify and secure new growth opportunities, including funding, partnerships, and new business ventures. • Compliance & Governance: Maintain strict adherence to regulatory, licensing, and contractual requirements to ensure operational integrity. • Social Impact Reporting & Development: Develop and manage frameworks for measuring and reporting social impact, ensuring that outcomes align with the enterprise’s mission and drive continual improvement.Through strategic leadership and a commitment to social innovation, I strive to expand the reach and measurable impact of the social enterprise portfolio.
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  • Vmch
    Strategy And Innovation Advisor
    Vmch Aug 2018 - Jun 2023
    Melbourne, Australia
    The organisation VMCH provides a wide range of support from early learning and therapy, specialist education, disability services, affordable homes, residential aged care, retirement living and at-home aged care.My role:Providing leadership, guidance and direction to deliver upon strategic and operational requirements by: - Development and monitoring of the delivery of strategic and operational business plans,- Monitoring and prioritising organisations portfolio of projects against strategic priorities- Development and design of new service propositions & business models.- Establishment of social enterprise initiatives to promote pathways to employment - Investigating, analysing and developing potential new thinking regarding current business streams. - Workshop facilitation and presenting strategic concepts to a range of stakeholders including senior staff and frontline staff. - Implement new & Innovative technology to ensure best practice standards are met and operating efficiencies achieved. - Providing detailed analysis on external factors including competitor activity, trends and market insights. - Establishment of feasibility studies for key property development projects.- Writing of concept & strategic papers for business units to support the VMCH strategy. - Liaising with relevant industry bodies to assist in the maintenance of knowledge regarding care and service. - Building systems to support and drive a culture of innovation. - Directing the successful and cost-effective progress of key projects.- Establishment of social enterprise within the business to support skills development- Formulated and created impactful business cases for key strategic initiatives, establishing mechanisms to track benefits and drive results- Development of tools for project reporting and financial modelling
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  • Scope (Aust)
    Manager, Strategic Analysis And Projects/Ba Scope 2020 (Contract)
    Scope (Aust) Oct 2017 - Jul 2018
    Melbourne, Australia
    The organisation Scope is a NFP organisation that exists to support people with physical, intellectual and multiple disabilities achieve their goals in life.My role: The core purpose of this role is to provide strategic analysis, financial modelling, planning support for decision-making and participation in a major government tender. Specifically the role includes: Strategic Analysis - Commercial, strategic analysis of growth opportunities, divestment and M&A targets. Benchmarking analysis to provide insights/recommendations and Strategic Alliance Committee updates. Strategic Direction & Executive Support - Contributing to the strategic direction of Scope through being actively involved in the development and implementation of the long-term strategic plan. Financial analysis & modelling - Assessment of growth/divestment opportunities impact analysis of pricing/policy changes in the disability sector.Business Case Development & Project Initiation - Design of project/change management frameworks, business cases/models and assisting the initialising project management of major initiatives. Pathways to growth - contributing to the identification, analysis and delivery of organisational growth targets.
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  • Access Health And Community
    Manager Business And Development
    Access Health And Community Jun 2015 - Sep 2017
    Melbourne, Australia
    The Organisation: Access Health & Community(formerly Inner East Community Health) is a community health organisation in the inner eastern suburbs of Melbourne encompassing the cities of Yarra, Boroondara and Manningham. Services include the medical practice, allied health, dental, child & family services and a range of community based programs.My role: Responsible for the organisation's business & development function working closely with key executives + the CEO on key growth initiatives, including:-providing business analysis/insights and generating options papers for the medical practice-developing business forecasts-developing project plans -collaborating with Swinburne University on some exciting design thinking projects including future waiting room experience/design and GP consulting room redesign-setting up the Fee-For-Service business, including establishing core processes within the medical clinic, recruiting private health practitioners, marketing their services, establishing private services website, linking to potential referrers and supporting the development of their individual businesses under the one roof.The Fee-For-Service business is an integrated team of private health practitioners set up with the vision of providing a range of services that promote healthier living. The business offers services from professional multi-disciplinary teams who are committed to working together to help you create healthier living. This business can do this because it works from a single medical record that can be shared with the key practitioners looking after the health of patients.
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  • Gawith Foundation
    Director
    Gawith Foundation Nov 2012 - Mar 2017
    Melbourne, Australia
    The organisation: Established fifteen years ago, the mission of the Gawith Foundation is to encourage and enable people with intellectual disabilities to achieve and maintain a valued quality of life within accepting communities. This is achieved through:•Promoting understanding and acceptance of people with disability;•Community development and education; and•Training for volunteers;My role: As a Director on the board, I contribute through governance and advice around the strategy of the organisation. As the Chairman of the Investment sub-committee, I am responsible for oversight of the performance of the equity portfolio and working with brokers/committee on optimising investment performance.
  • Inclusion Melbourne
    Director
    Inclusion Melbourne 2010 - Mar 2017
    Melbourne, Australia
    Organisation: Inclusion Melbourne is Victoria’s oldest day service for adults with an intellectual disability. We believe that people with a disability should be able to live in an inclusive community, supported by people who genuinely care for them, and have the same opportunities to participate in community life. The organisation has always been guided by the fundamental belief in the worth and value of every person, and their right to be recognised as an equal citizen.My role: As a Director on the board, I contribute through governance and advice at board meetings around the strategy of the organisation. As a member of the Quality, Risk and Audit sub-committee, I am responsible for contributing to the oversight of managing risk and ensuring compliance.
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  • Bupa Aged Care Australia
    Head Of Strategy And Propositions/Project Consultant
    Bupa Aged Care Australia May 2014 - Jan 2015
    Sydney, Australia
    Organisation: Bupa is a global family of health and care services in more than 190 countries. Bupa Care Services is one of Australia’s leading private residential aged care providers with more than 65 care homes across the country. Bupa Aged Care provides an extensive range of care and support to more than 6,000 residents, including respite and specialised dementia care.My role: Responsible for co-creating the end-to-end strategic planning process for Bupa Care Services Australia (including key contributing events) and assisting each functional area with delivering and aligning their strategic objectives. Tasks included:-Co-managing the assessment of growth opportunities, aligned with Bupa’s Global 2020 ambitions -Identifying, evaluating and implementing propositions (for residents, their families and the community) which drive value for the customer, and differentiation and revenue for the business; including new innovative products and services. - Ensuring alignment with Bupa’s strategic direction and “The Bupa Way” which is the overarching framework on which the customer value propositions are built. In this role I worked with key business stakeholders to provide analysis, insight to develop new service concepts, ideas that build on Bupa's existing capabilities within the Care Services business, worked to facilitate decision making around prioritising project selection, business cases, strategic planning and implementation. I also led a research project and delivered a market assessment the desirability, feasibility and viability of implementation of a new concept for aged care. This project involved working closely with the Bupa Market Unit insights team to conduct local research based on service design principles and a broader market analysis.
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  • Mt Hotham Skiing Company
    Ski Instructor
    Mt Hotham Skiing Company Jun 2003 - Sep 2014
    Mt Hotham
    Alpine Skiing is a big passion of mine and as a ski instructor I thoroughly enjoy taking guests on the journey of discovering skiing from the easiest to hardest techniques i.e. a progression. The Mountain(Organisation) - Mt Hotham Ski Company(Part of the Merlin Entertainment Group) employs the most passionate instructors who are dedicated to giving guests a great on-mountain experience.My Role - Part-time ski instructor(weekends & school holidays) teaching a range of ski abilities in both group and private lessons.The best part of this role is skiing the mountain, interacting with their group along the way, using solid modern teaching techniques/knowledge of the mechanics of skiing/key learning styles, I'm able address commonly found ski technique issues and have a great deal of enjoyment in the process.
  • Baptcare
    Business Improvement Manager
    Baptcare May 2008 - May 2014
    Melbourne Area, Australia
    Organisation: Baptcare is a not-for-profit organisation providing residential and community-based aged care services, as well as youth, family and disability services.My role- As a key member of the central ‘Aged Care Leadership Team’ my primary responsibility was to identify business improvement and development opportunities within Community Aged Care(Home Care), Residential Care and Retirement Living.- Overseeing the development of the ‘Community Aged Care’ business model.- Leading the integration & transition process (commissioning) from due diligence to post-settlement for new aged care acquisitions.- Develop and implement business & process opportunities in accordance with the agreed timelines using the Baptcare project management framework & improvement methods such as lean.- Management and improvement a number of critical business processes.- Participate in central management strategic & operational planning initiatives.Achievements:- Project Manager of the reform and redesign of the ‘Community Aged Care Business Model to be more productive and sustainable. Worked in collaboration with Transformation Leader on CDC reforms overseeing a significant transformation from the previous business model to the new business model. (incorporating financial modelling, position redesign, process redesign and change initiatives)- Successfully project managed the acquisition & integration of aged care facility ‘Baptcare Peninsula View Community’ (previously Lorikeet Lodge) and advised on the due diligence and transition plan for the acquisition of a 100+ bed Aged Care facility.- Successfully Project Managed the operational transition of a new Retirement Village and SRS (‘Templestowe Orchards Retirement Living’).- Redesigned & improved client fee system for ‘Community Aged Care’ division.- Project managed the acquisition & integration of Aged Care facility ‘Wyndham Lodge’.- Provided key advice on requirements specifications on IT transformation project.
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  • Previous Roles
    Various Roles
    Previous Roles Jan 1993 - Apr 2008
    Prior to 2008 I worked in a range of roles. Starting in a clinical environment as a Radiation Therapist, I soon realised that I had a passion for business, product innovation and service development. I initially worked for Shimadzu Medical Systems as a product specialist and in sales. After completing an MBA I then worked in a range of Business/Service Development/Marketing roles for organisations including Healthscope, Jewish Care and Molecular Plant Breeding. I also had the opportunity to work as a Franchise Development Manager. Probably the highlight of this period was being involved with the initiation of a new prototype Mobile X-Ray machine at Shimadzu that ultimately was commercialised and sold internationally.

Chris C. Education Details

Frequently Asked Questions about Chris C.

What company does Chris C. work for?

Chris C. works for Vmch

What is Chris C.'s role at the current company?

Chris C.'s current role is Experienced Leader in Strategy, Innovation and Operations | Empowering teams + Transforming Health, Disability, Aged Care & Social Impact ventures with a commercial mindset.

What is Chris C.'s email address?

Chris C.'s email address is cc****@****.org.au

What schools did Chris C. attend?

Chris C. attended Monash University, Kaplan Business School, Kaplan Business School, Rmit University.

Who are Chris C.'s colleagues?

Chris C.'s colleagues are Judith Hodgson, Katrina Ellis, Jaxon Billett, Michelle Wilson, Carey Bray, Tracey Newton, Rosalie Morrissey.

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