Chris Courson's Location
Chandler, Arizona, United States, United States
Chris Courson's Contact Details
Chris Courson work email
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About Chris Courson
Chris Courson is a Business Systems Analyst and Project Lead at Keelson Management. He possess expertise in training, program management, adobe acrobat, management, microsoft office and 21 more skills.
Chris Courson's Current Company Details
Keelson Management
Business Systems Analyst and Project Lead
Chandler, AZ, US
Chris Courson Work Experience Details
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Business Systems Analyst And Project LeadKeelson ManagementChandler, Az, Us
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Business Systems Analyst & Project LeadKeelson Management Nov 2020 - PresentScottsdale, ArizonaPerform system analysis, project management, and support functions for various IT business applications for Fenix Marine Services (FMS), one of the largest container terminals in North America.Conduct data and functional scope requirement gathering for future IT projects. Provide project management support for the implementation of an IBM asset management/monitoring/predictive maintenance and enterprise resource planning application called Maximo for FMS.Served as the Project Manager for FMS’ nearly 12 million dollar Gate Operating System (GOS) Replacement Project, which entailed coordinating, managing, and/or performing the following milestones and tasks from the project’s inception to completion:- Integrated Navis (N4) TOS, and ABB’s XClerk applications.- User Acceptance Testing on various applications associated with the GOS.- ‘Live’ pre-deployment testing and training sessions involving the International Longshore and Warehouse Union (ILWU) labor group, the actual end users of the XClerk application. - Deployed the above applications functionality and hardware on all Inbound and Outbound Gate Lanes (23 in total) during both day and night shift operations. - Worked with the hardware and software development vendor (ABB) responsible for the deployment of the equipment/hardware and software tied to the GOS daily to ensure they were performing and completing their agreed upon tasks in conjunction with the FMS and Keelson Management resources and support provided.- Communicated frequently with FMS Gate Operations Group, FMS/Keelson Management Executives and IT Teams, regarding project accomplishments, statuses, as well as impediments.- Worked with the U.S. Customs and Border Protection Agency to complete GOS related tasks.- Tracked project progress, milestones achieved, and open issues within Smartsheet and/or Excel spreadsheets.- Post deployment support for the GOS.
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ConsultantMatrix Resources Jan 2020 - Nov 2020Tempe, ArizonaFor Keelson Management:As a Business Systems Analyst and Project Lead, performed the following tasks:Managed the company's customer (Fenix Marine Services) In Gate Operating System (GOS) Project, which entailed coordinating and working with the vendors providing the equipment/hardware and software associated with the system on a day-to-day basis.Worked with the Fenix Marine Services Terminal Operations Group and Keelson Management Team in determining software operational objectives associated with the GOS Project. This involved studying business functions, gathering, and evaluating system requirements and formats.Developed operational scenarios and storyboards used to determine the functionality and user interface put into place for the software portion of the project.For Wells Fargo:As a Business Systems Consultant on the Secure SDLC Control Operations - Centralized Final Security Review Team, responsibilities included:Performed independent data reviews to ensure security practices being put into place conform and completed in adherence to company policies.Provided software security guidance to internal application business units as necessary. -
Business AnalystEdupoint Educational Systems, Llc May 2018 - Aug 2019Mesa, ArizonaServed as point-of-contact between assigned state's customers, internal developers, and State Reporting Code (SRC) Product Unit.Gathered, analyzed, and documented state and federal reporting requirements along with product | requirements pertaining to assigned states.Performed and documented quality assurance testing of all new and updated State Reporting-related functionality applicable to assigned states for each product release cycle using Agile development methodology.Provided internal third level support to SRC Customer Resource Center (CRC) Group. -
Product Implmentation Specialist/Business Analyst - Arizona Education Data Standards (Azeds) TeamArizona Department Of Education (Via Software Management Consultants, Inc.) Nov 2013 - May 2018Phoenix, ArizonaAs a Business Analyst for Arizona Department of Education's (ADE) Arizona Education Data Standards (AzEDS) Team:Provided support to Local Education Agencies (LEAs) and/or their Student Information System (SIS) Vendors in researching data issues that pertain to their AzEDS submissions/transactions.As a Product Implementation Specialist for ADE's Statewide Student Information System (SSIS):Served as a Project Manager on ADE's behalf in working with those LEAs who came on board with the department's SIS (Edupoint's Synergy SIS) from the project kickoff through the "Go Live" stage of the implementation process.Worked with and trained LEAs in configuring/customizing and using their Synergy SIS environment. The areas of configuration and training include: District-level/School-level, Staff and Users Accounts, Courses/Sections, Grading Setup, Student Enrollment and Schedules, Course History, Transcripts, Attendance, Grade Book, State Reporting, System Security, and End-Of-Year Processing.Assisted LEAs in researching and correcting data issues within their Synergy SIS environment that pertain to their Arizona Education Data Standards (AzEDS) submissions/transactions.Assisted with the continual development of ADE’s Statewide Student Information System Implementation Model.Provided assistance to ADE Support Group with Level 2/Level 3 support issues related to the Statewide Student Information System.As a Product Outreach and Support Specialist for ADE's Arizona Education Learning & Accountability System (AELAS) and its suite of products:Worked with LEAs in implementing solutions/tools (ADEConnect and AZDash) which allow them to collect, compile, maintain, and report student data at the district, school, teacher, and student-level.Assisted LEAs in transitioning from ADE's Common Logon applications portal to its replacement ADEConnect within their Student Information System, which allowed them more local control of their users’ access to ADE's applications. -
Technical Writer/Business AnalystChandler Unified School District Apr 2009 - Nov 2013Chandler, ArizonaMember of the Student Information System (SIS) Support Team. Responsibilities within this group included providing user support, analyzing/correcting data issues within the SIS, and creating/maintaining SIS-related post-conversion tasks and system reports requests within an internal workflow process management system. Training Coordinator for the Student Information System (SIS). Responsibilities included conveying information about as well as answering questions pertaining to the training aspects of the SIS, preparing/setting up conference rooms for every training session, maintaining quarterly training schedules and session attendance records. Also, served as the Lead Trainer for various training sessions.Information Systems liaison for the District’s Summer Academy programs. This role entails setting up the various components (i.e., Academy-specific calendars, course catalogs, user security) within the SIS which are used by each of the academies, providing system support, and conducting user training.Member of the Implementation Team which conducted the data conversion and implementation phases of the new third-party Student Information System (Infinite Campus) integration process. These phases involved reviewing, converting, and implementing system data from two existing Student Information Systems into the new one.Designed and organized (from its inception) hard-copy user documentation for all 12 system modules and their components located within an internally developed Student Information System. -
ConsultantEnsynch Jan 2008 - Apr 2009Tempe, ArizonaFor Chandler Unified School District:Designed and organized (from its inception) hard-copy user documentation for all 12 system modules and their components located within an internally developed Student Information System (SIS). Later converted this material into interface field-specific online documentation using Adobe Dreamweaver as the development tool.Condensed portions of SIS documentation into user-friendly quick reference guides system user training sessions. In addition, created all of the training agendas for the various SIS training sessions.Maintained and revised (as needed) all hard-copy and online documentation for the Student Information System. -
ConsultantSpherion Corporation Oct 2007 - Nov 2007Scottsdale, ArizonaFor APS Energy Services:Developed internal reference material for each of the groups involved in an Energy Services project. The material contained detailed content for the various processes and roles/responsibilities associated with a project. The development tool used in creating this material was Dreamweaver.
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ConsultantTeksystems Apr 2007 - Oct 2007Phoenix, ArizonaFor Bashas’:Involved in a five-week project which centered on the creation of a user’s manual for the company’s internal Cooperative Merchandising Agreement Certification (CMAC) System. Collaborated with System Administrators and System Analyst to review/obtain content pertaining to system components.Developed multiple user guides for Attendants, Managers, and Information Technology Management involved with their new fuel stations. The guides contained step-by-step procedures as well as screen shots associated with the Point-of-Sale (POS) Touch Screen Terminal located within each of the stations. Worked directly with Vice President of Retail Information Systems and subject matter experts to obtain source material used to create content within the user guides and presentations.For Charles Schwab:Created material for training sessions that occurred in 12 cities across the country and attended by over 1500 Investment Advisors. The training sessions focused on the various products and services Charles Schwab has to offer Advisors.Worked with content owners, presenters, and subject matter experts to develop and organize all content being presented at each of the sessions. -
Technical WriterCentral Pacific Mortgage Oct 2001 - Feb 2007Folsom, CaliforniaRecreated all company policies/procedures and forms which were in hard copy format (approximately 1000 - 1200 pages in length) into an electronic version and then to its current online format. In addition, created all prototypes and design documents throughout the development process.Sole developer of the online Company/Branch Procedures Guide, Wholesale Procedures Guide, Forms Digest, and Disclosure Digest that were accessed and viewed on a daily basis through the company’s internal portal. The developmental tools used for these components were RoboHelp for HTML and Adobe Acrobat. Maintained and updated all aspects of the Company/Branch Procedures Guide, Wholesale Procedures Guide, Forms Digest, and Disclosure Digest. Collaborated with and assisted all Departments (Executive, Administrative, Production Operations, Financial Operations, Compliance, Products and Pricing, Secondary Marketing, Information Technology, Human Resources, Payroll, Training, and Marketing) in obtaining, creating/updating, and converting all policies/procedures and forms which pertain to each of their functions.
Chris Courson Skills
Training
Program Management
Adobe Acrobat
Management
Microsoft Office
Dreamweaver
Marketing
Project Management
Customer Service
Technical Writing
Instructional Design
Robohelp
Close Attention To Detail
Visio
Microsoft Visio
Microsoft Publisher
Microsoft Frontpage
Adobe Dreamweaver
Snagit
Customer Support
Greenshot
Blackboard Collaborate
Dropbox
Synergy Sis
Infinite Campus
Customer Relationship Management
Chris Courson Education Details
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Technical Communications, Mass Communications
Frequently Asked Questions about Chris Courson
What company does Chris Courson work for?
Chris Courson works for Keelson Management
What is Chris Courson's role at the current company?
Chris Courson's current role is Business Systems Analyst and Project Lead.
What is Chris Courson's email address?
Chris Courson's email address is cc****@****int.com
What is Chris Courson's direct phone number?
Chris Courson's direct phone number is +160254*****
What schools did Chris Courson attend?
Chris Courson attended Texas Tech University.
What skills is Chris Courson known for?
Chris Courson has skills like Training, Program Management, Adobe Acrobat, Management, Microsoft Office, Dreamweaver, Marketing, Project Management, Customer Service, Technical Writing, Instructional Design, Robohelp.
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Chris Courson
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Chris Courson CPA
Senior Vice President - Finance Risk And Control Management At CitiGreater Tampa Bay Area -
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2clarkcontractors.net, dpr.com
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