• Managerial oversight and project management for all installs, design and logistics.• Oversee all Service Center Operations, functions and activities.• Responsible for ensuring profitability of all Service Center Operations.• Provide the day-to-day leadership and management that mirrors the core values of the company.• Manage workload to meet revenue and profitability projections.• Support Account Managers and Project Managers, when assistance is needed, to properly vet plans and engineer technical field applications. Continue to build, develop and maintain a strong team.• Improve the business processes for field operations through analysis and collaboration.• Ensure all safety regulations are followed.• Routinely visit active and non-active malls, and construction sites to ensure the best practices are being met and efficiently delivered.• Controlling inventory to meet workload and profitability goals.• Manage and maintain fleet vehicles and Service Center facility.

• Developed entire merchandising service program in collaboration with Wal-Mart’s TAP directive.• Hiring, training and development of 8 Regional Managers and 140 field service merchandisers. Covering 210 locations across NJ, PA, DE and NY.• Maintenance of relationships with the Wal-Mart Executive team, Regional and Market Managers.• Acting liaison between supplier and retail store locations. • Created and implemented all Policies and Procedures for the TAP program.• Instituted the recruiting strategy for staff fulfillment for Regional Managers and field Merchandising representatives.• Developed a comprehensive training program for field Merchandisers.• Sales increase over FY 2012 of 12% in first 4 months of program deployment.

Wholesaler to the professional horticultural trade. Live Goods, Turf Management, Irrigation, Hardscaping, Lighting.• Complete operational control and management for three multi acre sites and two warehousing facilities.• Gross sales - the third highest in the company.• Oversight of all sales personnel and marketing. Managing eight sales executives.• Oversight of product sourcing from an available 400 vendors.• Continuous improvement in site customer satisfaction.• Implementation of site merchandising strategies, loading and shipping of material and product maintenance.• Daily pricing and expense management in support of the market business plan.• Insurance of compliance with all safety regulations and policies.• Employee professional development through adherence of training objectives.• Monitored all transportation activities including scheduling and maintenance of the entire fleet.• Directed and monitored inventory control processes to meet inventory goals and minimize shrink.• Account management of sellers key customers.

A leading global provider of in-home movie and game entertainment with over 7,600 locations throughout the Americas, Europe, Asia and Australia.• Assist in the recruitment and hiring of the most qualified managers to meet the district's needs. • Review operational reports and records to ensure adherence to Company policies and procedures, monitor store profitability, and manage payroll budgets.• Oversee compliance of Store Managers with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures, and overall maintenance of the stores by performing required audits. • Participate in administering company policies and developing long range goals and objectives. • Help solve problems that affect the stores service, efficiency, and productivity.

The leading national fabric and craft retailer with 845 stores and more than $1.8 billion in net sales.• Recruited by the company as Regional Vice President for a new region that is planned for an upcoming restructuring and temporarily assigned to turn around a poor performing district in the interim.• Assess district and individual store operations to identify problems and areas for improvement.• Develop comprehensive strategies and plans to correct a wide range of operational, personnel, and administrative issues ensuring their effective implementation across all stores in the district.• Clearly communicate objectives to all employees, gaining “buy-in” for ambitious, yet attainable goals.• Track and monitor activities and results to ensure compliance with standards and achieve target levels.• Play a key role in selecting and developing strong store management at each location.• Prepare and manage the district budget, carefully analyzing expenses and revenues.• Spearheaded a remarkable turn around for the district and continue to drive increases in sales and profits.

A retail nursery chain with 170 stores and 5,000 employees that brings in $345 million in annual revenue. Originally started at Scotts Corporation and was selected to remain following its acquisition by Frank’s Nursery in 1988.• Provided corporate level leadership for the retail and field operations of 85 stores in 8 states with an annual sales volume of over $180 million. • Established standards for procedures, quality, and customer service and worked closely with District and Store Managers to ensure compliance.• Developed and executed comprehensive store plans that covered all aspects of operations.• Held Responsibility for Profit and Loss (P&L) results at all regional stores.• Drafted and oversaw operating budgets, ensuring accuracy and adequate funding, at the same time analyzing numbers carefully to identify opportunities to reduce costs. • Oversaw Human Resources, ensuring proper staffing and effective use of personnel.• Designed and conducted training programs that significantly improved knowledge, skill, and productivity levels.• Coordinated with merchants and the marketing department to plan effective advertising campaigns.• Supervised nine direct reports, consisting of six District Managers, a Loss Prevention Manager, a Human Resources Manager, and an Administrative Assistant.• Managed all communication between the home office, field, and all company stores, checking content to ensure clarity and keeping the flow of information running smoothly.