Chris Del Vecchio
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Chris Del Vecchio Email & Phone Number

Product Support Analyst at Instem at Instem
Location: Morris Plains, New Jersey, United States 5 work roles 2 schools
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Current company
Role
Product Support Analyst at Instem
Location
Morris Plains, New Jersey, United States
Company size

Who is Chris Del Vecchio? Overview

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Quick answer

Chris Del Vecchio is listed as Product Support Analyst at Instem at Instem, a company with 241 employees, based in Morris Plains, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Chris Del Vecchio.

Chris Del Vecchio previously worked as Product Support Analyst at Instem and Software Support Analyst at Groundwidgets. Chris Del Vecchio holds Bachelor'S Degree, Communication Arts from Caldwell College.

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Instem

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Profile bio

About Chris Del Vecchio

Experienced Software and Application Support Analyst with a proven track record of success in providing support and assistance to clients, managing user accounts, and rapidly diagnosing and resolving critical issues. Great communicator with strong attention to detail and excellent time management skills. Highly professional attitude and significant ability to remain calm in stressful situations.

Current workplace

Chris Del Vecchio's current company

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Instem
Instem
Product Support Analyst at Instem
conshohocken, pennsylvania, united states
Website
Employees
241
AeroLeads page
5 roles

Chris Del Vecchio work experience

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Product Support Analyst

Current
  • Logging support incidents on Instem software (Provantis)
  • Reporting to customers on progress and resolution
  • Responding to support incidents via phone / email / or via other methods of communication
  • Providing sound advice and assistance in relation to Instem products and services
  • Raising and handling of faults as appropriate
  • Reproduction of reported problems and documentation
Aug 2022 - Present

Software Support Analyst

Paramus, New Jersey

  • Providing support to users of SantaCruz, a software developed by GroundWidgets
  • Supporting Windows related issues, network configuration and security, hardware maintenance
  • Conducting QA and regression testing for Windows, macOS, iOS, and Android based applications
  • Updating servers, including running SQL queries for table sorting and editing
  • Implementing on-site and remote software configuration, rollout, and training
  • Providing disaster recovery assistance for network and data-based attacks including encryption viruses, Trojan attacks, malware, and ransom hacking
Oct 2017 - Aug 2022

Sales Representative

Fairfield, NJ

  • Expertise in Audio-Visual/Multimedia products and Educational Sales
  • Manage an extensive list of clients (Government, school districts, and universities)
  • Generate and create bid/quotations for potential clientele through various means
  • Worked extensively with several different computer/sales programs
  • Provided with technical assistance for co-workers
  • Displayed strong interpersonal skills with customers and co-workers
Nov 2012 - Jun 2017

Executive Assistant

Metuchen, NJ

  • Demonstrated strong interpersonal skills on phone with clients to address insurance needs
  • Assessed potential client needs for the most comprehensive insurance coverage
  • Maintained office filing and storage systems
Oct 2011 - Nov 2012

Video Editor

A.J. Video Productions

Carlstadt

  • Assisted in video production including: editing, film crew, camera work, and lighting
  • Managed social media accounts (Facebook, Twitter) of the company
Apr 2010 - Oct 2011
Team & coworkers

Colleagues at Instem

Other employees you can reach at instem.com. View company contacts for 241 employees →

2 education records

Chris Del Vecchio education

Education record

Verona High School
FAQ

Frequently asked questions about Chris Del Vecchio

Quick answers generated from the profile data available on this page.

What company does Chris Del Vecchio work for?

Chris Del Vecchio works for Instem.

What is Chris Del Vecchio's role at Instem?

Chris Del Vecchio is listed as Product Support Analyst at Instem at Instem.

Where is Chris Del Vecchio based?

Chris Del Vecchio is based in Morris Plains, New Jersey, United States while working with Instem.

What companies has Chris Del Vecchio worked for?

Chris Del Vecchio has worked for Instem, Groundwidgets, Vcom Imc, Allstate, and A.J. Video Productions.

Who are Chris Del Vecchio's colleagues at Instem?

Chris Del Vecchio's colleagues at Instem include Robin Korwin-Kochanowski, Rebecca L., Stefan Carter, David Delafontaine, and Nikhil Pathak.

How can I contact Chris Del Vecchio?

You can use AeroLeads to view verified contact signals for Chris Del Vecchio at Instem, including work email, phone, and LinkedIn data when available.

What schools did Chris Del Vecchio attend?

Chris Del Vecchio holds Bachelor'S Degree, Communication Arts from Caldwell College.

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