Recruiter/Recruiting Coordinator/Benefits Analyst (April 2018-Present)➢ Full cycle recruiting of candidates for a multitude of roles, including several unique departments; ranging from HVAC Engineers, Security Officers, Revenue-Generating roles, Executive, Finance, IT and curatorial positions.➢ Provide accurate and timely support to two recruiters throughout full-cycle recruitment process.➢ Collaborate with managers to ensure a smooth hiring process from official offer to onboarding.➢ Manage day-to-day of Met Career Gateway internal mobility portal.➢ Intimately knowledgeable of union CBA bylaws to source, interview, administer union exams, hire and on-board.➢ Intimately knowledgeable of union CBA bylaws to administer, communicate, track and return Leaves and Return to Work Accommodations; as well as source, interview, administer exams, hire and onboard various union roles.➢ Maintain consistent communication with Legal for complex hires.➢ Spearhead Workers Comp division to file, track and liaison with WC partner.➢ Oversee and manage union re-hire process for former union employees laid off during Covid-19.Assistant Manager of Visitor Experience (April 2018-July 2019)➢ Recruited and onboarded frontline staff for the Met Breuer, Met 5th Avenue and The Cloisters➢ Oversaw a team of Coordinators, Ambassadors and other frontline staff for multiple locations➢ Streamlined protocols to reflect standard operating procedures across all Met locations; such as auditing and staff scheduling➢ Led significant operational year-over-year cost savings for multiple locations and managed site budgetary allocation➢ Attended executive meetings to discuss, analyze and adjust workflow in relation to P&L reports➢ Administered and issued staff payroll bi-weekly and staff disciplinary actions, respectively in partnership with Counsel’s Office

➢ Managing over 100 staff members that brought in daily revenues in excess of $100,000➢ Implementing and overseeing universal training program for various positions➢ Mentoring and heading Youth Internship program➢ Recruited and on-boarded frontline staff for a team of over 100 members➢ Collaborating with more than a dozen departments to maximize efficiency and enhance business model➢ Interviewed and hired employees that best exemplified the brands’ values and requisite skill sets➢ Represented organization and recruited staff via multiple career fairs➢ Providing guests with excellent customer service and deliver an enhanced experience➢ Exceptional ability to effectively troubleshoot challenging scenarios and respond to emergency situations.➢ Excellent ability to anticipate and respond to individual guest needs and preferences as well as co-designing a multitude of work guidelines, policies and procedures.➢ Generating leads and sales on-site and via phone calls with utmost professionalism. ➢ Participated as an original member of the team that launched One World Observatory grand opening May 2015.

➢ Part of supportive housing start-up that mentored, accompanied and assisted over 50 clients and their children to ease the transition into independent housing➢ Led meetings with treatment teams, outside agencies and organization management to most effectively document and implement service plans, assessments and progress notes regularly and timely➢ Conducted interviews for prospective families and facilitated multiple adult and children’s groups to promote community awareness, boost self-esteem, general knowledge and social skills

➢ Counseled/rehabilitated detained adolescents through challenging times➢ Testified before family court as witness to adolescent’s behavior and progress➢ Supervised family visits with individuals

➢ Managed after school program➢ Worked as a one-on-one tutor with a special needs child