• Participates on the President led team that promotes the vision, mission, beliefs, values and goals of Driven Solutions• Plays a key role in proposal writing and business development activities by participating in the development of the proposal process, structure and format, win strategies and proposal presentation. Supports the RFIs, as well as formatting and developing responses to answer RFP requirements. Ensures all RFP responses remain consistent with the same look, feel and tone• Writes proposal sections for clarity and compliance to meet deadlines while contributing to the development of win themes and key success factors based on the specific customer and opportunity• Coordinates with Project Management teams to develop cohesive, technically accurate and legally compliant content• Author and edit content on company website within Content Management System• Responsible for generating new contacts and potential customers. Maintains a positive relationship with current contacts, communicates new products or developments to customers and follows up new business opportunities• Implements Driven Solutions social media campaigns with the goal of advocating our brand. Works in tandem with local media, community organizations and residents to create exciting and engaging content. Optimize content for SEO and create captivating visual content that invites conversation between users. Stays current with the latest digital marketing trends as well as measuring the volume, reach, amplification and exposure of our current campaigns• Oversee overall daily activities

• Composed persuasive and informative documents with the goal of obtaining client business. Responsibilities included; creating original content, editing documents, as well as working alongside other writers to ensure continuity and consistency• Conducted customer research as needed on RFP technical/functional areas to gain a better understanding of material to be written• Served as direct point of contact for globally deployed and locally based Granite Services employees; supported the General Electric Wind division, which is composed of a globally positioned workforce of more than 500 people• Contributed to, and became well versed in, the contract flow process• Acted as a liaison between inter-company departments, training both locally and internationally based staff• Initiated mobilization and demobilization on appointed projects; this included researching medical and security requirements, necessary immigration documentation (which met both country and company requirements), and ensuring that all EHS requirements were understood and finalized• Created and delivered employee assignment letters and legal contracts between Granite Services and clients; such contracts included compensation and bill rates, R&R policies, accuracy of site information, per diem, and project duration• Worked directly with GE Wind finance to reconcile timely and accurate payments via our Internal Billing System, and created and delivered metrics and customized data reports to segment and field managers• Developed various training materials distributed to new and existing employees• Promoted twice, gaining tremendous insight into the life cycle of a contract from startup, through execution, to final closeout

• Established and managed employee projects in accordance with domestic and international labor laws and contract provisions • Sustained purchase orders, verified client billing methods, managed employee and client contracts, and maintained employee and client records in the company database• Worked closely with field managers and other functional organizations to guarantee that employees were correctly mobilized and paid, and that clients were accurately billed• Provided daily problem-solving and troubleshooting functions for customers, employees, and internal interfaces

• Reviewed employee-submitted charges and billed in accordance with client contract; audited and resolved discrepancies between accounts receivable and accounts payable; verified that employee expenses were within funding and contract value• Resolved all aged unbilled inventory; researched inquiries from internal staff and external customers; prepared detailed reports using Oracle financial systems and Microsoft Excel• Trained new and existing staff members• Consistently met and exceeded monthly, quarterly, and annually projected revenue goals• Suggested the creation of an add-on database tool for common customer contracts, allowing employee time cards to automatically be compared with the applicable contract; end result reduced billing errors and provided quicker processing time