● Managed all aspects of planning, tracking, and analysis in executing daily leadership throughout all operational activities in addition to maintaining inventory and training employees to achieve monthly sales targets.● Participated in all employee recruitment and hiring activities, providing continuous sales training to ensure high quality customer service.● Provided Occupational Health and Safety procedures onsite, ensuring a safe work environment for employees.● Oversaw all daily transactions, managing operational effectiveness through implementing corrective actions to meet organizational goals and objectives.● Drove communications throughout organizational levels, including meeting with vendors to ensure accurate merchandising to serve customers.● Successfully complete internal store audits, developing process improvement plans and streamlining activities to increase workflow and improve productivity.

● Led all stocking activities, reviewing store products and documenting merchandise while providing reports to senior management regarding all daily actions.● Drove higher customer service standards through careful training processes to ensure operational effectiveness.● Executed all recruitment and training for incoming employees, providing coaching within all sales management processes to target customer expectations and achieve service goals.● Led all stocking activities, reviewing store products and documenting merchandise while providing reports to senior management regarding all daily actions.● Drove higher customer service standards through careful training processes to ensure operational effectiveness.● Developed and facilitated employee performance measures to provide individual organizational level reviews, increasing client services in alignment with company objectives.

● Provided retail services through inventory and sales management procedures, achieving an increased customer base leading to revenue and profit growth.● Utilized sound business acumen to ensure efficient daily store operations, upholding company service and merchandising standards to achieve corporate performance measurements.● Effectively maintained merchandising presentations in alignment with company standards to maximize sales opportunities throughout the location.

● Successfully generated new clientele listings, identifying, and developing relationships by providing high quality client services, managing real estate communications between buyers and sellers.● Effectively promoted property sales utilizing advertising campaigns and open house events to market client properties within successful public relations.● Executed communications between clients, lenders, and building inspectors during the closing process to ensure timely completion of each contract.● Efficiently coordinated property reviews for a diverse range of clientele, assisting individuals with achieving the properties that they are seeking in alignment with their goals.

● Creatively managed all operations identifying opportunities for improvement through cost reduction and strategic planning to achieve operational improvement.● Reviewed productivity plans and employee performance to introduce profit and loss reports to monitor performance and implement corrective actions to increase productivity.● Effectively monitored risk management practices in addition to onsite Occupational Safety and Health procedures to facilitate improved practices and increase performance.● Promoted Human Resource Management procedures to recruit, hire, and train new employees to provide service and sales to a wide range of clientele.● Conducted daily sales reviews with onsite managers, promoting increased standards of service while providing training on current and future promotional opportunities to increase profit levels.● Executed strategic planning and analysis to drive store sales strategies and achieve operational goals.● Demonstrated leadership in implementing an effective Loss Prevention Program leading to an overall demonstrated reduction of theft and fraud within the store.● Successfully reduced store shrinkage while increased annual profits and increasing revenue growth.● Achieved 100% compliance during Safety, Health, and Environmental external audit, recognized as the first Store Manager to receive this recognition.