Responsible for the oversight, involvement and execution of corporate level initiatives pertaining to various departments within the organization i.e. finance, policy/procedure, and customer relationship management.

Directly responsible for managing the operations and personnel of a full service light, medium, and heavy duty vehicle maintenance facility Operations Management:- Oversee employee productivity tracking and optimization performance metrics - Responsible for labor planning, scheduling, payroll processing, and execution of the workflow management processLabor Management:- Train, develop, and oversee a self directed management team composed of a Shift… Show more Directly responsible for managing the operations and personnel of a full service light, medium, and heavy duty vehicle maintenance facility Operations Management:- Oversee employee productivity tracking and optimization performance metrics - Responsible for labor planning, scheduling, payroll processing, and execution of the workflow management processLabor Management:- Train, develop, and oversee a self directed management team composed of a Shift Supervisor, Customer Service Coordinator, and Diesel Technicians- Responsible for recruiting, hiring, succession planning, and providing semi-annual performance reviews for direct reportsCustomer Management:- Customer relationship management responsibilities include issue resolution, customer satisfaction and retention, billing discrepancy reconciliation, and annual reviews- Partner with the Sales team to ensure successful scoping of prospective new business opportunities and identify opportunities for growth within an existing customer baseFinancial Management:- Work with Business Analyst and Director of Operations to develop and manage budgets and implement cost control measures for the P&L statement to meet and exceed short and long term financial goals- Manage vendor relationships, invoice processing, and purchase order reviews and approvalsAsset Management:- Prepare business cases for capital expenditures and prioritize shop tooling and equipment requirements based on the need and scope of the business- Provide oversight of parts inventory management, and insight during business unit asset management reviewQuality Management:- Accountable for all quality metrics within the facility, and ensure implementation of quality assurance audit corrective action plans and continuous improvement programs- Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, safety, and EPA regulations and requirements Show less

Deeply involved in all areas of Operations Management. Currently oversee a team of 20+ employees in the Fleet Management and Logistics Industry with experience and exposure to invoice processing, business analytics, vendor relationship management, environmental compliance, and customer service coordination.

Lead research and deal processing initiatives for all live sell side and M&A transactions. Directly develop information memorandums, pitchbooks, management presentations, and marketing materials. Source stratgic buyers, capital, and acquisition candidates, and assit with financial modelling. Industry experiences include Aerospace & Aviation, Real Estate, Natural Resources, Defense & Security, and Technology.