As the Director of Operations at Flashtalking by Mediaocean, I lead the Platform Services team in the support, delivery and performance of the company's digital advertising solutions. I have over nine years of experience in operations management, business analysis, and DevOps, working with various media and technology platforms. I have a bachelor's degree in finance, which helps me to align the operational goals with the financial objectives of the organization. I am passionate about optimizing processes, enhancing quality, and ensuring customer satisfaction. I am always eager to learn new skills, tools, and best practices, and I enjoy sharing my knowledge and insights with others.