Chris Eaves Email & Phone Number

Zurich, Zh, Ch

Houston, Texas, Us

Zurich, Zh, Ch

Developed innovative, unique, value-laden proposals for customers. Work closely with customers to understand their technical and operational issues; and develop solutions which not only address the immediate visible concerns, but focus on the root cause to provide lasting, highly valuable solutions. Projects supported range from maintenance of high voltage switching stations (up to 230 KV) to medium voltage distribution equipment and unit substations to low voltage motor control. Work closely with ABB’s network of Application Engineers to utilize solutions used in other markets but to also share innovative and unique locally developed systems. Many projects involved the application of GE Multilin, SEL and other manufacturer’s relays. Significant experience with on-site industrial and institutional generator control, paralleling bus systems, and related equipment. Mentor junior team members to further develop their technical skills and abilities to provide customers with excellence in customer service while maximizing efficiency and productivity.Noteworthy Accomplishments: • Acted as the technical lead on a project that upgraded the controls on one of the rotating frequency convertors which provides 25 Hz, single-phase power to Amtrak’s northeast corridor. This project is the first ever upgrade to the system since it was installed in 1934, system upgrades include: synchronous motor and generator excitation, balance of plant motor control, motor protection, 25 Hz generator protection, PLC control and monitoring, HMI system and data historian. Leading a team of 4 engineers and craftspeople. Responsible for sub-contracting to installation contractors and customer’s personnel. Also consulted on the upgrade of the protective relaying system surrounding the 35,000Hp synchronous motor and 30,000 Kw synchronous, single phase, 25 Hz generator.

Developed innovative, unique, value-laden proposals for customers. Work closely with customers to understand their technical and operational issues; and develop solutions which not only address the immediate visible concerns, but focus on the root cause to provide lasting, highly valuable solutions.

Business owner for GE Industrial Solution’s Field Service segment in up-state New York, New York City, Long Island and Northern New Jersey. Responsible for the profit & loss of the Field Engineering business. Lead a team of Account Managers/Proposal Managers/Applications Engineers team members, Field Service Engineers, and Technicians, in three offices. Responsible for and deeply involved with all aspects of the business including: EHS, HR, Finance, Account Management, Inquiry-to-order (ITO), Application Engineering, Resource Management, Project Management, Accounts Receivables and customer satisfaction.Noteworthy Accomplishments:• Increased revenue over 200% and margin $ by over 340% to date during my tenure• Expanded Field Engineering offering to include mechanical/motor services• Strengthened predictive maintenance field services offering by investment and certifications in Infrared, Motor off-line and on-line predictive services, vibration analysis, and alignment technologies.• Coordinated and lead the business’ response in NY/NJ to Hurricane Sandy in November of 2012, complete effort mobilized over 100 field engineers, technicians, and sub-contract personnel.• Developed a sub-business to supplement the product offerings of the traditional factories in the after-market breaker market (ANSI and NEMA rated breakers).• Re-developed a custom panel and equipment engineering center to fulfill customer requests for non-standard equipment and control panels.• Leveraged the use of 3rd party contract employees to supplement highly skilled internal resources; quickly ramp-up capabilities and readiness to serve; drive increased margin levels; and develop non-traditional product and service offerings.

Responsible for the development of the Field Services Power Delivery product line. Responsibilities included the financial health of the Power Delivery product line; development of new products; ownership of GE Industrial Solutions Power System Study product with special attention to arc-flash studies.

In addition to the responsibilities of a field engineer, worked closely with account managers to develop and grow the GE Field Services business in Northeastern PA. Eventually became the area engineer for eastern Pennsylvania, Southern New Jersey and Delaware. Developed strong relationships with customers and suppliers to act as partners to further our common goals of sustaining and growing our respective businesses. Developed and deepened skills around peer leadership, applications, system design, account management, and business stewardship. Provided unparalleled service customers in the many industries. Performed several power system studies for customers, studies centered around short-circuit, protective device coordination, and power factor mitigation. Noteworthy Projects and Accomplishments:• Successfully lead an eight-week long refinery turn-around project worth in excess of $3M, was responsible for over 80 personnel including: field engineers; apparatus service technicians; contract linemen and electricians; and hazardous waste disposal experts• Successfully replaced over 100 PCB transformers totaling well over 500,000 KVA at many different customer sites and various industries• Developed several unique ways to reduce critical path and increase labor efficiency on projects• Co-Authored two IEEE Cement Industry papers: “The Installation of an Advanced Power Management System for Reduced Operating and Maintenance Expense in a Cement Plant”; paper focused on the upgrade plant’s electromechanical based relaying to microprocessor based devices and their integration into a plant wide SCADA system, presented at the May 2000 IEEE-IAS/PCA Cement Industry Conference; “Innovation to Reality – Introducing State-of-the-art Protection and Monitoring of Existing Low Voltage Switchgear”, paper focused on the upgrade of a LV switchgear line-up to the GE “Entellysis” system, presented at the April 2004 IEEE-IAS/PCA Cement Industry Conference.

Executed specifically assigned start-up & commissioning projects, troubleshooting and repair efforts, and managed various turn-key projects for customers in Southeastern Pennsylvania and Southern New Jersey. Most projects were in the power delivery and rotating equipment disciplines, as well as several jobs in the drives and controls field. Developed skills of understanding a customer’s needs and goals, and further developed project management skills. Led large scale maintenance outages with teams of field engineers, customer labor, apparatus service technicians, and contract labor. Developed and improved the following skill sets: protective relaying, switchgear, LV and MV breakers, MV motor control, synchronous motor control, LV motor control, transformers, and transformer control. Serviced customers in the following industries: paper, metals, medical and educational campuses.