Chris Fee Email & Phone Number

Develop long-term relationships with Enterprise Customers leading to high retention and customer satisfaction.Ensure customers are successful with the product following the launch date.Manage the customer experience and setting expectations.Responsible for tracking & driving customer health and Net Promoter Scores.Responsible for reaching assigned targets.

Kennett Square, Pennsylvania, United States

Account manager for BarVision clients.Managed nationwide portfolio including single & multi-location bars, restaurant groups, private clubs, and airport lounges.Develop leads, demonstrated product effectiveness, and spearheaded contract renewals.Manage clients through the onboarding process.Grew portfolio of clients by 24% year over year with company’s.

Delaware County, Pennsylvania, United States

Independent non-profit organization dedicated to connecting voters to candidates who support the issues most important to their local communities.Recruited for Canvasser Coordinator & Canvasser positions throughout state of Pennsylvania with focus on collar counties of Philadelphia (Delaware, Bucks, Chester, and Montgomery Counties).Performed in-person and.

Philadelphia, Pennsylvania, United States

Led a three person management team. Created management schedules that provided coverage for the restaurant and accommodated the requests of the managers. Organized and led weekly meetings with the management team, our Director of Operations, and the owners of the company to discuss the 5 P’s of restaurant management (people, profit, plant, product.

Philadelphia, Pennsylvania, United States

Assisted the General Manager in day to day operations of the business. Conducted pre-shift meetings with the staff. Managed the seating chart in the dining room to ensure we capitalized on all sales opportunities. Assisted the host, bar, and serving staff in their duties to minimize wait times for guests. Assisted the kitchen in expediting food to the.

Philadelphia, Pennsylvania, United States

Managed beverage costs for five beverage programs at four Starr Restaurants (Frankford Hall, Fette Sau, El Rey, the Ranstead Room, and Continental Mid-Town). This included tracking bi-weekly inventory totals with CTUIT (inventory, invoice, staffing, and analysis software). Ordered liquor, beer, wine, non-alcoholic beverages, and drink supplies within.

Philadelphia, Pennsylvania, United States

Daily duties included customer service, drink preparation, and bar maintenance.Assisted the Beverage Manager in cocktail development.Attended Starr Restaurants sponsored training programs that expanded my knowledge and allowed me to suggest upsells the guests would enjoy which helped to increase sales.Supported the Beverage Manager in recording bi-weekly.

Mt. Laurel, New Jersey, United States

Assisted in resume screening, scheduling and coordinating interviews, and administering pre-employment tests for every candidate through SHL Previsor.Prepared and processed new hire paperwork by working closely with the corporate headquarters.Maintained client tracking system known as iCims.Administrative duties including personnel record management.

Supervised 25-person staff, created bi-weekly schedules, and managed younger employeesResponsible for the successful daily operation of the franchise

Administrative duties; researched the curriculum of other Jesuit universities for review; special projects as assigned

B.S, Psychology

M.A, Industrial/Organizational Psychology