Joanne Chen
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Joanne Chen Email & Phone Number

Manager, AR and Collections at Chartbeat
Location: Boston, Massachusetts, United States 8 work roles 2 schools
1 work email found @chartbeat.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email j****@chartbeat.com
LinkedIn Profile matched
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Current company
Chartbeat
Role
Manager, AR and Collections
Location
Boston, Massachusetts, United States
Company size
121 employees

Who is Joanne Chen? Overview

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Quick answer

Joanne Chen is listed as Manager, AR and Collections at Chartbeat, a company with 121 employees, based in Boston, Massachusetts, United States. AeroLeads shows a work email signal at chartbeat.com and a matched LinkedIn profile for Joanne Chen.

Joanne Chen previously worked as Assistant Manager, Billing Operations at Toast and Billing Collections Team Lead at Toast, Inc.. Joanne Chen holds Bachelor Of Science (B.S.), Hospitality And Tourism Management from University Of Massachusetts, Amherst.

Company email context

Email format at Chartbeat

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{first_initial}{last}@chartbeat.com
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AeroLeads found 1 current-domain work email signal for Joanne Chen. Compare company email patterns before reaching out.

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Profile bio

About Joanne Chen

Motivated and determined individual with an inspired and experienced interest in the hospitality tech industry; main focus in automating billing operations and process improvements. Speaks fluent Mandarin, Cantonese, Toisanese and English.

Current workplace

Joanne Chen's current company

Company context helps verify the profile and gives searchers a useful next step.

Chartbeat
Chartbeat
Manager, AR and Collections
Boston, MA, US
Website
chartbeat.com
Employees
121
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Company profile
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8 roles

Joanne Chen work experience

A career timeline built from the work history available for this profile.

Manager, Ar And Collections

Chartbeat

Boston, MA, US

Assistant Manager, Billing Operations

Current
Toast

Boston, Massachusetts, United States

Sep 2022 - Present

Billing Collections Team Lead

Toast, Inc.

Greater Boston

May 2021 - Sep 2022

Senior Billing Operations Specialist

Toast, Inc.

Greater Boston Area

Aug 2019 - May 2021

Staff Accountant

Toast, Inc.

Greater Boston Area

Mar 2019 - Aug 2019

Accounts Receivable

Boston Park Plaza

Greater Boston Area

  • Ensure proper and accurate billing of all FIT, corporate, group tour and airline accounts (over 40 accounts at approximately $400,000 daily)
  • Resolve client billing discrepancies in an efficient and timely manner
  • Apply analytical skills to ensure all accounts are maintained at 100% for aging purposes for corporate review
  • Ensure all payments are received within their respective net terms
  • Communicate and work closely with department heads in order to ensure client and guest satisfaction
  • Assist with posting and reconciling wire and check payments
Jun 2016 - Mar 2019

Front Office Supervisor

Boston Park Plaza

Greater Boston Area

  • Supervised daily shift process to ensure all team members adhere to standard operating procedures
  • Resolved staff issues, train and coach/counsel front desk team members to ensure effective operation
  • Addressed guest challenges and/or opportunities in a quick and efficient manner
  • Partaken in Guest Satisfaction Survey committee with other departments to improve guest standards
  • Ran daily reports to avoid any guest billing issues or room discrepancies
  • Reconciled monthly incentive program for front desk agents
Aug 2015 - Jun 2016

Front Desk Agent

Boston Park Plaza

Greater Boston Area

  • Greeted and welcomed guests in accordance with established hotel standards
  • Drafted a 70 page front desk training program to reflect management standards
  • Trained/on-boarded over 20-30 front desk team members
  • Underwent hard and soft good $100million dollar renovation
Jul 2014 - Aug 2015
Team & coworkers

Colleagues at Chartbeat

Other employees you can reach at chartbeat.com. View company contacts for 121 employees →

MK Maryam K. Maryam K. Colleague at Chartbeat Austin, Texas, United States, United States View → MB Moinak Bagchi Moinak Bagchi Colleague at Chartbeat New York, New York, United States, United States View → MM Mykyta Minenko Mykyta Minenko Colleague at Chartbeat Frankfurt, Hesse, Germany, Germany View → EG Evan G. Evan G. Colleague at Chartbeat Boston, Massachusetts, United States, United States View → VV Valerie Vargas Valerie Vargas Colleague at Chartbeat Bengaluru, Karnataka, India, India View → WH William Horning William Horning Colleague at Chartbeat Brooklyn, New York, United States, United States View → LM Lucas Moretti Godinho Lucas Moretti Godinho Colleague at Chartbeat Brooklyn, New York, United States, United States View → AS Alisa Schuster Alisa Schuster Colleague at Chartbeat Nashville, Tennessee, United States, United States View → JU Jonah Ullman Jonah Ullman Colleague at Chartbeat Greater Chicago Area, United States View → GM Gautham Mani Gautham Mani Colleague at Chartbeat San Francisco Bay Area, United States View →
2 education records

Joanne Chen education

Bachelor Of Science (B.S.), Hospitality And Tourism Management

University Of Massachusetts, Amherst

Activities and Societies: Kappa Phi Lambda, Multicultural Greek Council, Relay For Life,

High School Diploma, Hospitality And Tourism Management

Malden High School
FAQ

Frequently asked questions about Joanne Chen

Quick answers generated from the profile data available on this page.

What company does Joanne Chen work for?

Joanne Chen works for Chartbeat.

What is Joanne Chen's role at Chartbeat?

Joanne Chen is listed as Manager, AR and Collections at Chartbeat.

What is Joanne Chen's email address?

AeroLeads has found 1 work email signal at @chartbeat.com for Joanne Chen at Chartbeat.

Where is Joanne Chen based?

Joanne Chen is based in Boston, Massachusetts, United States while working with Chartbeat.

What companies has Joanne Chen worked for?

Joanne Chen has worked for Chartbeat, Toast, Toast, Inc., and Boston Park Plaza.

Who are Joanne Chen's colleagues at Chartbeat?

Joanne Chen's colleagues at Chartbeat include Maryam K., Moinak Bagchi, Mykyta Minenko, Evan G., and Valerie Vargas.

How can I contact Joanne Chen?

You can use AeroLeads to view verified contact signals for Joanne Chen at Chartbeat, including work email, phone, and LinkedIn data when available.

What schools did Joanne Chen attend?

Joanne Chen holds Bachelor Of Science (B.S.), Hospitality And Tourism Management from University Of Massachusetts, Amherst.

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