Chris Gerken

Chris Gerken Email and Phone Number

Support Analyst at Lowe's Companies, Inc. @ Lowe's Companies, Inc.
mooresville, north carolina, united states
Chris Gerken's Location
Statesville, North Carolina, United States, United States
Chris Gerken's Contact Details

Chris Gerken personal email

n/a
About Chris Gerken

I am passionate about taking years of sales and customer service and bringing that experience to the IT industry.

Chris Gerken's Current Company Details
Lowe's Companies, Inc.

Lowe'S Companies, Inc.

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Support Analyst at Lowe's Companies, Inc.
mooresville, north carolina, united states
Website:
lowes.com
Employees:
109535
Chris Gerken Work Experience Details
  • Lowe'S Companies, Inc.
    Support Analyst
    Lowe'S Companies, Inc. Mar 2016 - Present
    Wilkesboro, North Carolina
    • Level 2 Support• Outbound support of unresolved incidents• Technical Writing of Support Documents• Mentorship of teammates• Office 365 Operational Readiness• Office 365 Domestic Training Development• Office 365 International Training Development• PMO Interaction on Office 365 Issues Log• Provided Metrics and Reporting on Daily and Weekly Basis• Office 365 Trend Analysis, Root Cause, and Escalations
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  • Lowe'S Home Improvement
    It Technician
    Lowe'S Home Improvement Jul 2011 - Present
    IT Support Technician (StorePC)• Support of store environment Computers• Paint Department Support• Kitchen Department Support• Support of store Selling Tools (M2O, ISST, Selling Center)• Escalation of Tools for Regional and Global outages.• Down Store SupportIT Support Technician (Software)• Genesis Operation System Support• Front End Sales • Inventory Support• Store File Systems• Sterling Sales Tool Support• Sterling Support during R6 and R7 rollout.IT Support Technician (Mobility)• Stand up the PSE Support Team• Initial Deployment of PSE / PSI laptops• iPhone initial support
    View
  • Parkway Ford - Lincoln
    Salesman
    Parkway Ford - Lincoln May 2005 - Apr 2009
    Greensboro/Winston-Salem, North Carolina Area

Chris Gerken Skills

Troubleshooting Windows 7 Computer Hardware Technical Support Customer Service Microsoft Office Windows Bmc Remedy Help Desk Support Active Directory Service Desk Sharepoint Software Installation Software Documentation Vpn Laptops Microsoft Excel Operating Systems Outlook Iphone Microsoft Word Incident Management Visual Basic Remote Desktop Sccm Adobe Creative Suite Office 365 Microsoft Technologies Wireless Networking

Frequently Asked Questions about Chris Gerken

What company does Chris Gerken work for?

Chris Gerken works for Lowe's Companies, Inc.

What is Chris Gerken's role at the current company?

Chris Gerken's current role is Support Analyst at Lowe's Companies, Inc..

What is Chris Gerken's email address?

Chris Gerken's email address is ch****@****wes.com

What skills is Chris Gerken known for?

Chris Gerken has skills like Troubleshooting, Windows 7, Computer Hardware, Technical Support, Customer Service, Microsoft Office, Windows, Bmc Remedy, Help Desk Support, Active Directory, Service Desk, Sharepoint.

Who are Chris Gerken's colleagues?

Chris Gerken's colleagues are Enrique Bravo, Christine Lewis, Sandy Santiago, Hayley Sowards, Matthew Jett, Scott Patton, Denise H..

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