Welcome to my LinkedIn profile! I bring a unique blend of expertise in both recruitment and customer experience to the table.I have 18 years of experience as an optical dispenser, where I honed my expertise in providing high-quality service, fitting eyewear, and ensuring patient satisfaction. Throughout my career, I have developed a keen ability to adapt to diverse customer personalities and needs, always prioritising a tailored approach that delivers excellent results. In addition, I bring 18 months of experience in recruitment, where I have further refined my communication skills, attention to detail, and ability to match the right candidates with the right roles. My focus has always been on delivering exceptional customer service, fostering positive relationships, and creating solutions that meet both individual and organisational needs. I thrive in dynamic environments and take pride in my ability to connect with people, understand their unique requirements, and provide effective, personalised solutions.