As a Business Development Manager at Aston Advantage, my role revolves around driving business growth by identifying opportunities, nurturing client relationships, and expanding our market presence. I conduct market analysis, generate leads, develop strategic plans, create compelling proposals, negotiate contracts, and monitor performance. Collaboration with internal teams and continuous learning are integral to achieving success in this role at Aston Advantage.Joining Aston Advantage has allowed me to leverage my expertise in transforming everyday conversations into thriving business opportunities within the industrial, manufacturing, and logistical sectors, spanning both white and blue-collar domains.Drawing inspiration from my background in management and operation, I've instilled values of teamwork and strategic planning into my role. Collaboration and strategic thinking serve as the foundation of my approach to business development, particularly within such a dynamic and diverse category of sectors.Whether I'm seeking new markets, establish strategic partnerships, or optimize operations within your sectors, I am poised to collaborate and drive success. Reach out, and let's embark on a journey of mutual growth and business success.

Overall responsible for the entire launch, fit out and operational success of Surge Fitness in Butler, A 2000 Sqm Health Club.Daily focus consists of yet not limited to: Driving positive sales performance and Managing KPIs, delivering exceptional customer service and a positive overall experience for all members and guests. End to end people management, offering effective & assertive communication and leadership with analytical, financial & business acumen and implementing strategic growth plans Responsibilities include but not limited to: ● Managing and Achieving sales budget on a monthly and annual basis● Driving Customer service focuses and achieving a NPS service goals● Human Resources and performance management.● Recruitment, retention and training & development.● 360 OHS management and conducting site inspections and brand standard audits● Management of 5 departmental heads and 50+ staff.● Management of the club's projected and actual P&L budgets.● Reporting detailed weekly, monthly, and annual figures● Oversee and driving operational change with all staff● Proactively contributing to overall brand success.

Founder and Owner of Australia’s premium custom chocolate company. Specialising in custom branding business and event chocolates.After great success with the business we decide to move the business on to grow from strength to strength with new owners allowing me to focus on new ventures!

Overall responsible for the entire operational success of Goodlife Joondalup. Daily focuses are: people management & leadership, affective & assertive communication, analytical financial & business acumen, driving sales and delivering an exceptional member (Customer) experience and service. Most Notable achievement is achieving 98% pass on the club national WHS Audit, highest for Goodlife Brand and FLG as a group.Responsibilities include but not limited to:● Achieve sales budget on a monthly and annual basis● Management of your club's projected and actual P&L Levels● Management of 5 departmental heads● Human Resources and performance management● Recruitment, retention and training & development● OHS Site inspection and audits● Report weekly, monthly, and annual figures● Oversee and drive company initiatives and programs● Proactively contributing to overall brand success.Goodlife initiatives and programsOverseeing customer serviceRecruiting and trainingPeople leadershipFinancial performanceBudget managementSales and membershipsCompliance, reporting and administrationClub marketing and advertising

Operationally Manage Soft services for 3 Perth based Shopping Centres.Duties included but not limited to:Multi Site Manager of all Cleaning & driving Customer service standardsManager of Procurement, labour, Payroll and Site Compliance including Quality and Health & Safety standards.Maintain a strong relationships and overall satisfaction levels with Stakeholders.Developing and manage the overall performance and of 120+ staff across 3 sites.Maintain and Manage site assets and equipment Including Breakdowns and Machinery Maintenance. Preparations of quotes for additional works and purchase order managementDevelop projects/systems and implement standardised best practices over all sites.Provide end to end training of employees in accordance to company policy & proceduresManage & maintain staffing rostering, recruitment & employee HR based issues.

Reporting to the Centre Director; Duties included but not limited to: • Manage and implement operational standard, policies and procedures for the 155,200 square metres shopping facility.• Accountable for all operational staff (230 Personnel) covering security, cleaning, maintenance and customer services, Learning &Development and the Health & Safety Operations.• Manage and evaluate all facility standards and upholding the quality assurance of ISO 9001 and 14001.• Inspect, manage and maintain all health & safety, risks and facility compliance meeting UK national regulations.• Sign off and manage CMS ensure all permits and compliance guidelines are met by contractors.• Implementing corrective actions and procedures following site audits and inspections both technical and hospitality based.• Manage individual departmental budgets & expenses (Approx. £10.5million per annum).• Managing LCM Budgets and work schedule both short term and long term.• Conduct project planning meetings with Technical team and Centre Director implementing processes to complete planned/future works. • Set, evaluate and support departmental mangers to achieve quarterly and yearly KPI targets in line with companies strategic business plan. • Managing staff related matters including recruitment, on-boarding, training & development, evaluating & performance management. Reason for Leaving: Migrated to Australia

Reporting to the Hotel Directors; Duties included but not limited to:• Devise, implement and manage end to end operations of entire entertainment and events programming for entire vessel.• Accountable for all onboard entertainment staff and 6 departments covering events & activities, theatrical and venue productions, livemusic, broadcast & media and youth operations.• Evaluate satisfaction surveys to maintain a high level of service implementing improvements and recognition where required.• Inspect, document and manage Health & safety risks across all venues ensuring national and fleet regulations are met.• Set and manage individual departmental costs & expenses keeping with in forecasted budget (Approx. £1.2million per annum)• Set, evaluate, support and mentor mangers to ensure monthly and yearly KPI targets are achieved.• Manage staff related matters including training & development, evaluating & performance management.• Maintain a strong knowledge and actively promote other events & activities, F&B eateries and boutiques;• Drive the onboard strategic marketing plan to achieve sales targets and drive growth.• Manage, control and maintain all inventory and maintenance across all event and entertainment venues.Reason for Leaving: Moved back to the UK.

Duties as above role at Celebrity Cruise Line.Reason for Leaving: Offered position with Celebrity Cruise Lines.

Reporting to Director of Onboard Entertainment Operation; Duties included but not limited to:• Oversee and manage activities and events staff maintaining a high service quality and hospitality.• Maintain open communication with staff by conducting weekly meetings giving updates and feedback on past events & activities.• Manage, evaluate and support service standards to drive and achieve department and company KPI targets.• Identify, propose and co-ordinate key event needs, trends and requirements to improve the overall guest experience.• Conduct venue & event space bookings, working alongside marketing and F&B management.• Maintain a strong understanding and actively promote other events, F&B eateries and boutiques.• Manage staff related matters including training & development, evaluating & performance management.• Assist with preparing budgets and provide reports when required.Reason for Leaving: Promoted to Director of Onboard Entertainment Operation.

Reason for Leaving: Promoted to Activities & Events Manager

Reporting to Manager of Northwest Sector; Duties included but not limited to:• Average monthly billing achieved between 8,000 - 10,000GBP• Provide 360-degree recruitment solutions for both both contract and permanent roles and business (Lead) development.• Building and develop working relationships with new and existing clients and candidates.• Conducting client visits• Effective role Advertising and marketing.• Conducting in-depth face to face interviews and proactively sourcing high calibre candidate.• Account and Tender (PSL) management.• Engaging in negotiations with clients and candidates to achieve the best result for both parties.Reason for Leaving: Began Position with Princess Cruise Line.

Reason for Leaving: Venue Closure

Reporting to Restaurant (Venue) General Manager; Duties included but not limited to:• Maintaining a high level of service and hospitality both FOH & BOH• Effectively manage and sales and labour costs to reflect forecast• Management of stock, POS and inventory.• Maintain extensive menu knowledge and ability to deliver food items to spec• Motivate, coach and support team to drive and deliver excellent customer service and hospitality.• Complete rostering with consideration of trends, needs and timing and forecasts• Managing staff related matters including recruitment, training & development and evaluations• Completion of reports, checklist, forecasts and budgets.• Maintain standards to comply with environmental health organisations regulations.Reason for Leaving: Offered position with The Knightclub Company

Reason for Leaving: Promotion to Assistant Restaurant (Venue) Manager