• Supported various organizational initiatives including Advanced Concepts, Communication Modernization, Program Management Resource Tools, Acquisition Domain Capabilities Integration (ADCI), and Business Enterprise Systems.• Spearheaded planning initiatives, resulting in a 20% increase in on-time training completion rates for functional personnel; additionally, led communication modernization efforts for the Air Force C-130J fleet, achieving 95% adherence to project timelines and budget allocations.• Managed enhancements and delivery of training content, leading to a 15% increase in mission success rates, a 25% rise in opportunity utilization, and a 30% reduction in identified risks.• Facilitated program application tool familiarization sessions, leading to a 40% decrease in user-reported software glitches and a 25% increase in software functionality and performance through further analysis.• Collaborated with U.S. Air Force acquisition leaders, resulting in a 50% reduction in requirement clarification iterations and a 60% decrease in project-related risks impacting operational readiness.• Gathered and analyzed performance data, leading to a 25% increase in user satisfaction ratings upon application release and providing valuable enterprise risk management tools, contributing to a 20% increase in project success rates.• Led the ADCI project team, resulting in a 30% reduction in software development cycle time and improved cost savings and contract consolidation through efficient market research and negotiation.

• Oversaw the department’s food services program, providing comprehensive direction throughout the entire workflow process, resulting in a 98% compliance rate with food safety regulations.• Conducted an in-depth analysis of the current workflow structure, addressing concerns, risks, and issues through a collaborative group approach. Implemented solutions, resulting in a 20% increase in workflow efficiency.• Managed the execution of the annual training plan, documenting personnel completion of master task list items in their assigned functional areas. Achieved a 100% completion rate, ensuring personnel readiness for mission deployment.

▪ Conducted a needs analysis allowing for the refinement of the career field progression plan utilizing self-instructive pre-learning documents fused with live instructor-led presentations and interactive group ensuring Airmen engage and complete their upgrade training in the 15-month timeframe▪ Develops, updates, and validates an interactive education program utilizing Microsoft applications through effective instructional program design methods▪ Initiated needs analysis defining the necessary requirements for a risk management application within Microsoft Excel to educate, practice, and routinely conduct active risk management within all facets of our career field aimed for release by end of January 2023▪ Developed the 178th Wing Fitness Program SharePoint page providing time saving links to instructional documentation, scheduling events, self-made application training videos, appointment letter repositories, and fitness training documents guiding members to remain fit for duty▪ Created, maintains, and encourages group improvement participation of the 178th Services Flight Microsoft Teams knowledge repository for all administrative and functional area center documentation and execution of assigned tasks

▪ Manages the Acquisition Domain Capabilities Integration (ADCI) contract rendering assistance to the Chief Information Officer (CIO) for the Acquisition Domain Portfolio and supporting business systems, with cohesive strategies and roadmaps based on the acquisition and product support architectures.▪ Manages action plans with direct support from assigned function specialists ensuring program compliance in engineering, software development, program control, configuration/data management, and testing for the Business Enterprise Systems Branch application suites.▪ Manages programmatic concerns, risks, and issues regarding cost, schedule, and performance analyzing obligations/expenditures, ensuring the Contract Data Requirement List of items is delivered on time, and contractor performance is held to a high standard. Receives/inspects all deliverables for branch review/acceptance then archives milestones for the Contractor Performance assessment and addresses deficiencies promptly for a unified mitigation plan.▪ Spearheaded program update adding data architectural services ahead of schedule. Acted as the liaison between multiple functional groups to gather the necessary documents and determine the funding viability adding the requested support services. The additional support services kickstarted the CIO’s mission objective to enable the design, implementation, and execution of data enterprise analytic initiatives within the acquisition domain.

▪ Singlehandedly fulfilled the roles of multiple program managers for the assigned software application suite during an extended gap due to personnel shortages providing second-to-none customer support anticipating, developing, and prioritizing potential requirements and managing them to an approved state providing essential software solutions to the acquisition community based on documented software requirements specifications.▪ Actively monitors successful software application release cycles utilizing agile methodologies leading to the orchestration of two major software releases via the submission of user stories, participation in peer reviews through the software development cycles highlighting the user experience ensuring a high ease of use. ▪ Leads an integrated product team interfacing with multiple functional teams collectively absorbing all perspectives during conflicting situations and establishes a way ahead based on objective situational analysis ensuring the production of system requirements documentation, engineering graphic models, storyboard timelines, user stories, and process improvement initiatives are executed by the contractor from baseline to final verification of functionality based on the current Expectation Management Agreement (EMA).▪ Routinely advised Conducts routine assessments/evaluations of program goals, objectives, strategies, and risk management topics leading processes are lean and agile ensuring a low-risk/high reward environment.▪ Formulated the planned divestiture of a learning software application, swiftly contacting the Air Force myLearning program manager initiating a course of action allowing the eliminated application to become absorbed on the myLearning application suite resulting in a minimal impact to the application’s user community

• Directed the ADCI contract, providing strategic assistance to the CIO for the Acquisition Domain Portfolio. Implemented cohesive strategies and roadmaps, aligning with acquisition and product support architectures.• Ensured compliance and progress of ADCI contract requirements, documenting milestones, discrepancies, and improvement initiatives in monthly status reports. Initiated preventative measures reducing project delays by 20%.• Prepared and delivered quarterly Multi-Functional Meetings (MFT), presenting scrutinized cost, schedule, and performance metrics for services rendered, fostering transparency and informed decision-making, resulting in a 25% improvement in project accountability.• Orchestrated the addition of data architecture services to support the CIO's mission of enhancing data analytics within the acquisition domain. Ensured timely execution of key deliverables among stakeholders, contributing to improved data management and analysis capabilities, resulting in a 25% increase in data utilization efficiency.• Revamped the Acquisition Application Store Training and Education SharePoint site, enhancing user access to training resources and support tools, exceeding user community expectations, resulting in a 40% increase in user engagement.

• Utilized Agile methods to track procedural support queue metrics, achieving a 20% increase in queue efficiency and reducing response time by 30%.• Spearheaded the surgical case request project, ensuring on-time delivery of validated software updates, resulting in a 95% user satisfaction rate and adherence to delivery timelines.• Initiated bi-monthly continuous improvement initiatives, decreasing incident ticket misrouting by 40% and optimizing resource allocations for enhanced productivity.

• Managed surgery system program taskers, utilizing Agile methodology to ensure successful software updates and 24/7 support, resulting in a 15% reduction in system downtime.• Defined customer requirements and developed action proposals, increasing end-user satisfaction with product performance.• Led multi-functional teams to develop stand-alone case request workflows and establish text message functionality, resulting in improved workflow efficiency and communication efforts months ahead of schedule.

• Instructed providers in the CareConnect Orders module, ensuring proficiency and knowledge in electronic medical record documentation, resulting in a 95% provider proficiency rate.• Guided provider customization development, enhancing provider effectiveness and satisfaction leading up to software Go-Live and future system upgrades.• Conducted daily analysis of the Orders training environment, identifying system deficiencies and ensuring corrective actions were promptly addressed.

▪ Managed 11 personnel as Morale, Wellness, and Recreation (MWR) Program Manager in deployed location ensuring accountability of programs and assets valued over $500K▪ Responsible for planning and organizing needs assessment regarding the continual expansion of the base services program ▪ Established Expeditionary Red Horse Squadron (ERHS) partnership; revamping ERHS physical training program and providing 50 equipment items valued at $75K▪ Organized 120 recreation events; partnering with base leadership councils facilitating $3.9K in prizes boosting morale for over 500 joint service personnel▪ Performed needs assessment for outdoor fitness area providing suitable flooring that allowed for drainage after heavy rainstorms ▪ Coordinated with Civil Engineering to procure an additional 800 sq. ft. of outdoor flooring which improved safety, thus enabling the procurement of 30 additional fitness equipment items, thus enhancing base fitness improvement initiatives▪ Coordinated with base contracting, squadron leadership, and local contractor to develop a multi-level recreational seating area increasing the television viewing area seating by 20% ▪ Led efforts to maximize MWR storage, tracked/consolidated 5500+ lbs. equipment--solidified 200% additional storage space ▪ Engineered furniture assessment, identified a shortfall on office equipment, relocated/secured 30 unused items saving $3K ▪ Initiated requirements process to acquire a contract with the Army Air Force Exchange Services (AAFES) movie program, utilize the United Services Organization (USO) for live entertainment and supply kits, and create a development plan for future MWR expansion efforts▪ Collaborated and led an energy conservation initiative purchasing powerless high efficiency/low maintenance treadmills decreasing annual diesel fuel consumption▪ Assigned principal investigator accounting for $200k+ missing bioenvironmental equipment, items located within 2 weeks of the investigation

• Oversaw an estimated annual cost exceeding $55K, optimizing operational efficiency and cost-effectiveness to meet budgetary constraints.• Played a pivotal role in overhauling operating instructions, implementing stringent guidelines for team lodging representatives, ensuring compliance with regulatory standards, and enhancing operational effectiveness.• Managed the contingency lodging operations training program, ensuring comprehensive preparedness for all personnel, resulting in a 95% deployment readiness rate and bolstering operational resilience during contingency scenarios.

▪ Managed 178th Food Services Program, analyzed current structure to identify shortfalls, leading to a reorganized training plan decreasing monthly waste, adjusting annual spending and increased customer satisfaction▪ Coordinated and directed 178th Services full time counterpart to ensure Blanket Purchase Agreements (BPA) are established with local workforce to provide additional support for setup, dishwashing, and cleaning objectives for the dining facility▪ Lead Services flight safety training program utilizing active risk management principles resulting in minimal documented mishaps ▪ Assigned as lead Increment Monitor ensuring logistic accountability of the Single Palletized Expeditionary Kitchen (SPEK) during mobilized operations.▪ Ensured all food services operations were documented properly, resulting in a satisfactory rating during the Operational Readiness Exercise▪ Managed contingency food feeding operations training program ensuring all personnel are deployment ready

▪ Managed 178th Fitness Program, assertively lead the Fitness Improvement Program, conducted monthly fitness assessments, and briefed reports to squadron leadership▪ Coordinate and direct 178th Services full time counterpart to ensure blanket purchase agreements (BPA) are established with local running competition company specializing in tracking individual 1.5 mile run time for the annual fitness assessment▪ Performed initial needs assessment of current program, resulting in the development of a 6-month training program; after initial training cycle of 35 participants, 15 individuals were able to pass their fitness test before the end of the second leg of the training program▪ Created monthly tracking system for all official and non-official fitness assessments ensuring leadership had a robust report to make quick decisions for members with multiple failing scores▪ Managed contingency MWR operations training program ensuring personnel are deployment ready

▪ Assigned lead research technician of the 3D Human Signatures Laboratory, Air Force Research Laboratory (AFRL)/711 Human Peformance Wing (HPW) managing conception, design, testing, and analysis of data collections for the Data Base Generation System (DBGS)▪ Managed and developed research protocols for submission to the AFRL institutional review board (IRB)▪ Assisted civilian leadership submissions of technical findings in peer scientific journals leading to new publicized findings in human gait recognition and 3D human modeling▪ Managed acquisition of laboratory materials within budget restraints utilizing a request for quotation (RfQ) from suppliers▪ Prepared and briefed weekly progress updates to civilian and contractor leadership regarding processing and analysis efforts ensuring the current project was on schedule for completion▪ Assigned project lead for animation needs analysis to acquire a specific research pose for gait analysis studies utilizing current laboratory materials to develop a unique processing software algorithm saving the U.S. government over $20k in additional scanning capture equipment within a 48 hour period▪ Completed Collaborative Institutional Training Initiative (CITI Program) at the University of Miami-Human Subjects Research

▪ Development of individual specific exercise programs that enhanced the overall health and well-being of each client. ▪ Development of land based exercise programs for both the running treadmill and ice hockey treadmill programs. ▪ Development of various presentations to educate and inform potential clients of the benefits of the program.