Chris Howe Email & Phone Number

United Kingdom

I undertake end-point assessments for Hospitality qualifications from Levels 2 through 4 and the two Production Chef qualifications. Completing assessments remotely and face-to-face across the UK as required, though primarily in the North-West as an associate.I also support ad-hoc moderating and writing questions for multiple-choice question banks for various qualifications, as well as supporting others in the team as needed.

United Kingdom

Alongside my work completing the end-point assessment, I also complete ad-hoc or ongoing assessment support or answer any questions that people might have about the apprenticeship world top, bottom and sideways.

Liverpool, England, United Kingdom

North West, England, United Kingdom

I undertake end-point assessments for Hospitality qualifications from Levels 2 through 4 and the two Production Chef qualifications. Completing assessments remotely and face-to-face, primarily in the North-West, as an associate to support the full-time assessor team.

London, England, United Kingdom

• Working with clients primarily in the luxury hotel space to support them in developing and delivering on their organisational objectives. In my role I am responsible for, - Developing engaging content and assessments to optimise qualification delivery. - Deliver and facilitate interactive programs both remotely and in-person. - Provide personalised coaching and support to individuals with diverse needs. - Expertly assess ILM qualifications, maintaining a strong relationship with the ILM Assessment Service. - Oversee the Sub-contracting Framework with Main Provider partners. - Incorporate cutting-edge technology, including AI, to elevate the customer and learner experience.

London Area, United Kingdom

Working with companies within the Casual Dining, Pub and High-End Hotel sectors to take their learners through apprenticeships in Hospitality and Management at Levels 2, 3 & 4, as well as supporting those learners to achieve Functional Skills where required.- Overall Distinction rate of 67.9% in my time with the company- Assessed Remit's first L4 HM (Revenue Management) learners to achieve distinctions.

London, United Kingdom

I worked with Learn Train Recruit to provide their candidates with Employment Skills, and Hospitality Principles qualifications in conjunction with Lambeth College and City & Guilds.

Brixton & High Down

• Trained and assessed learners for NVQ Level 2 in Food and Beverage Service, ensuring their skill development and industry readiness.• Mentored and coached learners, fostering best practices, soft skills, and practical knowledge to excel in the hospitality industry and various work environments.• Collaborated with the Quality Manager (IQA) to obtain approval for teaching a Level 3 Front of House qualification. Prepared the scheme of work and mentored the first learner undertaking the qualification, establishing effective teaching methods even in a prison setting.

Liverpool, United Kingdom

• Managed both Chaophraya Thai Restaurant and Palm Sugar Lounge Bar, leading a team of approximately 70 employees.• Revamped promotions and local marketing efforts in collaboration with the Sales, Event & Marketing Manager, resulting in a successful re-launch of the lunch menu for a more cohesive offering.• Drove improvements in the unit's mystery customer scores and achieved a top 7% ranking on TripAdvisor for restaurants in Liverpool, becoming the No. 1 Thai restaurant in the area.• Established and oversaw the Flow Training Portal within the unit, ensuring comprehensive internal training and adherence to brand standards.

Liverpool, United Kingdom

Epsom, Dorking, Reigate, Liverpool

• Financial Management: Successfully managed and controlled wages, stock, and ancillary budgets, optimising resource allocation and cost-efficiency.• Local Marketing Initiatives: Spearheaded local marketing efforts, including securing a 20% discount for essential local businesses in Dorking and promoting the restaurant on the back of the local cinema/theatre with a 25% off food promotion. Additionally, strategically marketed the restaurant during critical dates such as Mother's Day, Valentine's Day, and the Christmas period.• Recruitment and Training: Took charge of recruitment and training processes for the team, nurturing new hires and facilitating the development of Supervisors, Assistant Managers, and chefs.• Safety Standards: Maintained and enforced high levels of food, customer, and employee safety, ensuring a secure and enjoyable dining experience for all.

Shepton Mallet

Leicester, United Kingdom

o Managed and supervised operations for seven bars catering to students and conference functions, ensuring seamless service and customer satisfaction.o Established strong relationships with suppliers, negotiating product selection and pricing, resulting in cost-effective and well-stocked bars.o Overlooked ongoing maintenance and cellar management, guaranteeing optimal bar conditions and inventory control.o Designed and implemented comprehensive training programs for Halls of Residence Bars, fostering a skilled and efficient team.o Spearheaded the recruitment process, identifying top talent to join the bar staff.o Developed and executed marketing strategies, creating, and hosting on-site events during student periods to enhance engagement and revenue.o Collaborated with other departments within the Halls of Residence to ensure smooth operations during term time and conference seasons, promoting seamless coordination.

Level 2 Certificate In Special Education Needs And Disability, Special Education And Teaching, Pass

Level 3 Award In Assessing Competence In The Work Environment (Taqa - 6317-31), Educational Assessment, Testing, And Measurement, Pass

Level 3 Certificate In Learning & Development Practice, L&D, Pass

Pgdip In Event Management With Pr, Meeting And Event Planning, Credit

Biological Sciecnes (Physiology) Bsc, Physiology, General

Education record