• Manage 20 national accounts including a Fortune 500 moving company by continuing to enhance customer relationships and grow revenue across the account base of $1.5M• Spearhead cross functional teams including sales, dispatch, accounting to drive customer satisfaction and maximize profits for Fitzmark• Ensure quality assurance of carrier contractors by checking safety records and insurance information in order to provide high quality, safe, on-time deliveries for our clients• Provide strategic planning for top clients by advising on consolidation of routes to save them time and money and increase customer satisfaction.• Respond to RFQs and quote add-on pricing for customers• Managed all invoices from vendors specifically LTL carriers, responsible for correcting bills and ensuring payment in thirty days. • Responsible for all payroll for Fitzmark and companies that Fitzmark owned. Calculated all commissions for sales personnel and paid them accordingly• Worked extensively on communication between different departments within Fitzmark to help solve issues and work through problems that would arise.

• Negotiated rates with carriers to maintain or exceed 15% margin levels while covering a variety of load sizes each day• Tracked shipments to ensure proper pick-up and delivery to hold carriers accountable for the company’s 98% on time goal• Charged with upkeep of carrier files to ensure proper insurance verification and that safety scores remained at acceptable levels to minimize risk to the company• Facilitated daily logistics issues that would arise with shipments by diagnosing the issue and coordinating alternative delivery arrangements

• Oversaw food operations for two large cafeterias at the Delphi plant, which included ordering, production records, food cost, labor costs, health regulations for 200-300 people daily• Liaison between Union employees (UAW) and American Food & Vending to ensure the Union contract was followed while achieving company goals• Initiated weekly food inventory of $50,000 and reported all aspects of profit and loss statements to the corporate office• Created menus for sites and priced food accordingly to cover costs and maximize revenue• Planned and executed catering events for Delphi employees including small events to large corporate events of 5,000 people or more• Kept in close contact with client liaison

• Responsible for distributing wine to grocery stores, acquiring wine displays and shelf placements within a 12 store route to properly represent brands• Maintained twelve accounts by enhancing product placement within each facility including dusting bottles, rotating vintages and distributing point of sales merchandise

• Managed up to thirty five employees per shift and customer satisfaction• Entrusted with responsibilities such as store opening and closing duties, end-of-month inventory, coordinating vendors and outside services, scheduling employees, hiring new staff and training employees