Chris Jenkin Email and Phone Number

- Lead continuous improvement projects involving the end-to-end supply chain, one of which has saved ~$2 Million in both direct freight costs & employee overhead (~4$ Million in the first year)- Oversee system integrations involving multiple partners & interfaces (EDI, API, xml, etc.) for ERP's (SAP) Transportation, Warehouse, & Yard management (TMS, WMS, YMS)- Drive change management with internal & external users at various levels- Communicate directly with developers & end users to optimize system performance from all perspectives- Prioritize tasks & projects to meet deadlines with exceptional results- Troubleshoot problems independently or collaboratively to ensure business smoothness- Liaise with international, intermodal forwarders & carriers to ensure the on time delivery of goods- Negotiate with software providers to receive discounted services- Source & Procure software applications to enhance efficiency- Oversee cross-functional & cross-company teams as both a Project Manager (PM) & Subject Matter Expert- Conduct QA testing to prepare for system integrations & enhancements- Analyze data for trends using BI tools & Microsoft Excel- Present data findings & project accomplishments to multi-level groups, including high visibility- Train internal & external partners on system usage, either 1-on-1 or via the use of recorded & written materials

Hilltop Nation, LLC is a small holdings company that was created by a group of like minded professionals in Boone, North Carolina. The goal of Hilltop Nation is to promote the importance of local economies operating in a global environment by working with business leaders that have like minded values, business ethics, & personal morals.- Conduct market research for future ventures and possible new subsidiary businesses- Engage board members to review the current operations and evaluate future opportunities- Attend professional development sessions to enhance the knowledge of the board- Provide in-house consultation to subsidiary businesses

- Collaborate internationally with partners to overcome issues, create efficiencies, and minimize overall risk- Document procedures with detailed descriptions and visuals using Microsoft Excel & Visio - Allocate and handle equity trades in global markets valued up to $1,000,000,000- Improve operational processes by studying and recording defects, presenting potential resolutions to management, and swiftly implementing solutions- Proactively identify potential disruptions and escalate breakdowns to avoid exposure

- Calculate freight rates for travel lanes using past data, carrier quotes and judgment- Insert and amend shipping information via ERP’s and web-based software- Record and consolidate invoices, packing lists, receipts and bills of lading into data sheets- Track, update, and revise client inventory systems, especially after unexpected delays

- Greeted guests kindly as they entered and handled their tickets- Constructed various stages, set pieces, and athletic equipment- Ushered guests efficiently to their seats- Managed entrance gates diligently to ensure event security- Inspected attendees bags and confiscated contraband while maintaining a positive environment

- Lead a team of 7 operators through a 6 Sigma quality improvement project (QIS)- Analyzed data through spreadsheets and ERP’s to maximize warehouse efficiency- Collected data via audits, interviews, checksheets, photographs, and visual observations- Utilized Root-Cause Analysis, Fish-Bone Diagrams, and Process Maps with the team to determine solutions and appropriate actions- Investigated quality defects as they occurred and implemented immediate preventative measures

- Facilitated the execution of the entire food delivery process, from creation to customer satisfaction - Coordinated the prompt and correct delivery of food items to the guest- Persisted under extreme pressure and stress to meet time constraint - Trained and mentored 8 managers- Communicated the needs of each customer to the kitchen, such as complex burger designs- Appeased disgruntled customers by offering creative solutions- Experienced top 3 in net sales every shift- Collaborated with the entire staff to achieve a common goal- Greeted guests to a clean, inviting, friendly atmosphere- Responded to the direct needs of guests and other employees- Worked independently to complete given tasks in a timely manner