Chris Kapsalis
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Chris Kapsalis Email & Phone Number

Head of Operations & Delivery at Gathered & Found
Location: Greater Colchester Area, United Kingdom, United Kingdom 8 work roles 1 school
1 work email found @sheffieldhaworth.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email c****@sheffieldhaworth.com
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Current company
Role
Head of Operations & Delivery
Location
Greater Colchester Area, United Kingdom, United Kingdom
Company size

Who is Chris Kapsalis? Overview

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Chris Kapsalis is listed as Head of Operations & Delivery at Gathered & Found, a company with 3 employees, based in Greater Colchester Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at sheffieldhaworth.com and a matched LinkedIn profile for Chris Kapsalis.

Chris Kapsalis previously worked as Head of Operations and Delivery at Gathered & Found and Head of Delivery Management- SH Consulting at Sheffield Haworth. Chris Kapsalis holds Ba (Hons) Business Studies, 2:1 from University Of Hertfordshire.

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Email format at Gathered & Found

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{first_initial}{last}@sheffieldhaworth.com
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Profile bio

About Chris Kapsalis

Chris Kapsalis is a Head of Operations & Delivery at Gathered & Found. They possess expertise in microsoft office, customer service, management, social media, teamwork and 3 more skills.

Listed skills include Microsoft Office, Customer Service, Management, Social Media, and 4 others.

Current workplace

Chris Kapsalis's current company

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Gathered & Found
Gathered & Found
Head of Operations & Delivery
london, greater london, united kingdom
Employees
3
AeroLeads page
8 roles

Chris Kapsalis work experience

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Head Of Operations And Delivery

Current

Be Bold: Innovate Fearlessly. Build with Quality: Launch Faster.For too long, technical jargon has been used to confuse and delay, and partnerships have been designed to trap rather than empower. At Gathered & Found, our mission is to change the game. We create trusted, enjoyable, and flexible partnerships that deliver results. We're here to make tech.

Jun 2024 - Present

Head Of Delivery Management- Sh Consulting

London, England, United Kingdom

  • Hired into Sheffield Haworth to support the expansion of their consultancy business unit, S&H Consulting. Responsible for managing a transformation process for internal operations and the development of a service.
  • Strategy Development
  • Service Design & Implementation
  • Operations and Control
  • Project Delivery
  • Portfolio Management
Jan 2022 - May 2024

Delivery Manager

London, United Kingdom

  • Hired into Investigo to support the creation of their consultancy business unit, Definia (formerly Investigo Consulting). Primary responsibility was to define and establish the service delivery capability aligned to.
  • Business Start-Up - I was part of the consultancy build out from its infancy which meant that early responsibilities included:o Business Plan- Supported the creation and on-going delivery of a 3-year business plan.o.
  • New Product Introduction- Co-managed a roadshow which launched the Consultancy offering across all of Investigo’s UK offices. This included the introduction of delivery management as a service and how critical it is to.
  • Service Delivery- Created a suite of management products, tailored to each of our 3 service lines, to provide on-going transparency regarding our delivery execution, whilst always maintaining the humility to.
  • Scalable Business Model- Introduced project management tooling into our service offering as a way of accommodating additional customers without immediately having to increase staffing levels.
  • Contract Management:o Liaise with clients, consultants and internal legal counsel for the creation of all Statements of Work.o Manage the renewals process to reach commercial goals.
May 2019 - Jan 2022

Service Delivery Lead

London, United Kingdom

  • Service Delivery Lead committed to the delivery of practical and effective solutions to client problems and project issues. Predominantly client based; I added value to their initiatives through effective stakeholder.
  • Contract Management- Ensure understanding of project vision as defined by customer business and technical requirements. Understand SOW's/MSA's and importance of meeting deliverables/expectations of the Client.
  • Service Delivery- Consolidate and provide project reporting regarding resources on engagement and progress made on their respective projects as defined by client via Monthly or Quarterly Business Reviews.
  • Quality Management- Understand the project product description and establish a quality management approach, including register, that ensures the monitoring and timely approval of all deliverables.
  • Budget Management- Manage revenue tracker for assigned engagement(s).
  • Resource Management:o Effective & consistent communication regarding the on-boarding & off- boarding of our consultants.o Manage performance related issues.o Manage resource availability and communicate any associated.
May 2017 - May 2019

Strategic Operations Manager

Bracknell, Berkshire

  • As Strategic Operations Manager I was tasked with creating and managing a shared function to service our “strategic” clients, where managed services were provided to our clients within IT and Investment Banking.
  • Business Delivery - I was tasked to deliver a business-critical project; to redesign and re-structure our shared function team to create a single service hub for our new and existing Statement of Work business (value.
  • Process Improvement - Implementing process improvement strategies in the Commercial & Operations team, driving revenue maximisation. This included:o Analysing, transforming, and ultimately resolving business problems.
  • Delivering Technical Change – Created a Budget Spend reporting suite through process analysis, re-design, and improvement. The strategy involved the creation of a reporting suite to manage all spend against agreed.
Aug 2015 - May 2017

Operations Manager

London, United Kingdom

  • My potential was quickly recognised, and I was promoted within 3 months of working at Allegis Group. My immediate focus within this remit was to support the business with a huge change management project where we.
  • Team Management and Development of 8 invoicing specialists. o Core focus on talent management and PDP composition and delivery.
  • Operational Efficiency- Ensure exceptional level of accuracy and timely issuance of 4,500 customer invoices monthly.
  • Drive Continuous Improvement for all existing and new customer invoice processes.
  • Design & Implementation of Credit Risk Function to manage EMEA clients:o Decrease debtor days 16% from 45 days to 38.o Increasing business cash flow both in terms of mitigating write-off but also minimising use of.
  • MI Reporting:o Weekly and monthly KPI reporting to senior management.o Monthly debtors report to the FD/FC and highlight any customer balances that pose potential credit risk.
Sep 2014 - Aug 2015

Business Operations Associate

London, United Kingdom

I joined Allegis Group as a Business Operations Graduate in 2014. I was responsible for developing, growing, and maintaining productive customer relationships through effective and efficient communication and on-site client meetings for effective issue resolution.

Jun 2014 - Sep 2014

Accounts Assistant

Barnet, Hertfordshire

A voluntary placement year in my third year at University. My understanding of the charity sector was enhanced whilst working with the Finance department to ensure that the flow of costs and revenues between various projects were accounted for and managed.

Jul 2012 - Jun 2013
1 education record

Chris Kapsalis education

  • University Of Hertfordshire
    University Of Hertfordshire
    2:1
FAQ

Frequently asked questions about Chris Kapsalis

Quick answers generated from the profile data available on this page.

What company does Chris Kapsalis work for?

Chris Kapsalis works for Gathered & Found.

What is Chris Kapsalis's role at Gathered & Found?

Chris Kapsalis is listed as Head of Operations & Delivery at Gathered & Found.

What is Chris Kapsalis's email address?

AeroLeads has found 1 work email signal at @sheffieldhaworth.com for Chris Kapsalis at Gathered & Found.

Where is Chris Kapsalis based?

Chris Kapsalis is based in Greater Colchester Area, United Kingdom, United Kingdom while working with Gathered & Found.

What companies has Chris Kapsalis worked for?

Chris Kapsalis has worked for Gathered & Found, Sheffield Haworth, Definia, Allegis Group, and Noah'S Ark Children'S Hospice.

How can I contact Chris Kapsalis?

You can use AeroLeads to view verified contact signals for Chris Kapsalis at Gathered & Found, including work email, phone, and LinkedIn data when available.

What schools did Chris Kapsalis attend?

Chris Kapsalis holds Ba (Hons) Business Studies, 2:1 from University Of Hertfordshire.

What skills is Chris Kapsalis known for?

Chris Kapsalis is listed with skills including Microsoft Office, Customer Service, Management, Social Media, Teamwork, Time Management, Leadership, and Microsoft Excel.

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