Maintaining and improving Entra ID(Azure cloud) environmentsManaging M365 user licensing Managing (IAM) identity and access management Jointly managing Microsoft Sentinel with information securityManaging M365 security and best practices Research and deploying projects that provide a benefit to the business Third and final tier support for all things regarding cloud systemsAdvising management on projects to improve security of the businessVendor liaison for Microsoft and various other companies

As a solutions architect I create the overall technical vision for a specific solution to a business problem. I will then design, describe, and present the solution to many different levels within an organization, from IT managers to C suite. After the solution is built I help manage it from start to finish using most of the large well known OEM’s such as Dell, HPE/Aruba, Cisco, Veeam and VMWare, etc. Utilizing these relationships I’ve built within the OEM’s, I work with them to verify the solution, then have our delivery engineers deploy the hardware and software to the customer.

Configure and Maintain VMWare vCenter environmentConfigure and Maintain VMware Horizons environmentConfigure and manage enterprise-wide backup solution, deduplication, and off-sitereplications (Veeam Backup solutions)Participates in data center and disaster recovery site capacity planning and testingConfigure and maintain SAN (storage area networks), monitor and allocated disc space,monitor and maintain performance and growth pathsSupport and maintain AD, DHCP, and internal DNSProject Management and implementation of server, network (wired and wireless)Maintain HP, Aruba, Cisco switches and wirelessAdminister, support and enhance network infrastructureMember of technology and reporting committeeConfigure and install server hardware, including virtual hosting platformsMonitor server health and maintenance, and quickly respond to maintenance requirements both local and remoteMaintain Federal regulations, providing requested documentation and creating the processwhen one is not available

Primary Function:The Systems Administrator is a proven team member that can help foster a customer serviceenvironment. The System Administrator values the relationships they have with theirteammates and customers and strives to meet and exceed their needs. They also make surethat the district infrastructure is running properly and as secure as possible. The SystemsAdministrator will advise the Director of Technology of all current and future needs of theDistrict’s systems to keep them running smoothly. While also supporting the primary goals,objectives, operating plans, and policies of the District.Major Responsibilities:Install, maintain, repair, upgrade and update computers, workstations and other ITequipment hardware and software as directed using best practices, standards,automation and documentationIdentify problems with and repair voice over IP phones, printers, copiers, scanners,projectors, interactive boards, document cameras and other classroom technologyAdminister, support and enhance the wired and wireless network.Administer, support and enhance the server environment.Administer, support and enhance network infrastructure.Support and enhance all online testing performed by the district (NWEA, WIDA, M-STEP, etc.)Maintain Cisco telephone system needs.Supporting network copiers, printers and queues.Maintain positive public relations with building staff through prompt services, personaltact and courtesy, and assistance with problems when required.Keep current on new and emerging technologies, and regularly share knowledge withcolleaguesOther duties as assigned by the Director of Technology or required for a successfuldistrict network.

Proactive Network and Server Monitoring and AnalysisRemote and On-Site SupportOn-Site Engineer – Five 8 Hour Days per WeekIT Strategic Planning and Consulting ServicesVMware Virtual Server Environment Management and SupportMicrosoft Windows Server 2008 R2 Management and SupportMicrosoft Active Directory Management and SupportHP Switch and Network Management and SupportAruba Wireless Network Management and SupportSonicWALL Firewall/Router Management and SupportLightSpeed Content Filter and Proxy Management SupportData Backup Management and SupportMicrosoft Updates Management and SupportAnti-Virus Management and SupportGoogle Apps for Education, E-mail Administration, and Device AdministrationServer Utilities and Application ManagementContent Filter Monitoring and AdministrationWeb Site Maintenance and UpdatesShoretel Phone System Management and SupportPC Management and SupportPC FOG Image Management and UpdatesLightSpeed Mobile Device Management and SupportHelp Desk AdministrationIP Security Camera Management and SupportPrinter Management and SupportProjector Management and SupportTechnical support for 1300 1:1 devices and PC desktops

Troubleshooting wired and wireless network connections.Provide software support for Microsoft Windows XP, Windows 7, and Microsoft Office 2003/07/10 applications in a 150 client computer environment.Assisted with the transition into a new medical record system, Cerner, and continue to provide user support.Manage user and computer maintenance within Active Directory, and many other systems.Manage Kaspersky and Vipre Anti-virus and Symantec Ghost for client computer deployment and ongoing maintenance.Provided assistance in the conversion from an exchange email system to Google apps (Gmail).Catalog and document PC upgrades and installs.Manage Help Desk to support nearly 200 end users on site and using remote technologies, such as RDP, Bomgar, join.me and Logmein to provide immediate support.Support 12 virtual servers on 3 hosts using Hyper-V server management software, the servers are running Windows Server 2008 R2.Support 3 Physical servers running Windows Server 2003 and Server 2008 R2.Support 45 Verizon Wireless lines with Android and iOS devices, also manage the VZW account online

Provided excellent customer service; answering questions about computers and software products.Maintained communication with customers through constant phone, written, and email correspondence

Troubleshooting wired and wireless network connections on Cisco and Linksys hardware.Provided software support for Microsoft Windows 2000, XP and Microsoft Office 2003 applications.Performed, cataloged and documented PC upgrades and Installs.Tracked printer and computer inventory.Used and supported Symantec Ghost, Teklynx Label View and Zebra printers.