Chris Killick Email and Phone Number
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Chris Killick is a Product Owner - System Transformation at Direct Line Group at Direct Line Group. They possess expertise in general insurance, fsa, change management, compliance, compliance monitoring and 15 more skills. Colleagues describe them as "Chris is a wealth of knowledge and experience in the QA/audit arena, building agile frameworks that balance individual and business needs, identifying opportunity and driving strategic insight/change. He was instrumental in implementing a new platform, including the tools/skills to interface and interrogate it, implementing this along with the accompanying strategy to multiple sites across the world (UK, India and South Africa) in a FTSE 100 company and one of the UK's leading… Show more" and "Chris is very professional and approachable. He has a great sense of humour and can convey messages to any audience easily. His insurance and data privacy knowledge cannot be faulted and has been the go to person for this. He has been a great support for me when liaising with the business around a difficult subject, and has a good eye at looking for what is best for everyone involved. "
Direct Line Group
View- Website:
- directlinegroupcareers.com
- Employees:
- 5390
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Product Owner - System TransformationDirect Line Group Jul 2019 - PresentBromley, United KingdomProduct Owner in the Guidewire PolicyCenter squad. Working with BAs and SMEs to translate business requirements in to development stories. Prioritising the backlog, sprint planning and working with our developers and testers to deliver the new policy administration system for DLGs home insurance products.
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Head Of Conduct Assurance (Claims)Direct Line Group Aug 2012 - Jul 2019NationwideAs the head of assurance in Claims, I worked with my teams to demonstrate all our people were taking responsibility for getting the right customer outcomes. The control framework we implemented supported the customer objectives while providing assurance of claims being managed to best in class industry practices and having a strong grasp on indemnity control.
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Senior Risk & Compliance OfficerHastings Direct Jan 2011 - Jul 2012Bexhill On SeaAt Hastings I worked closely with the Director of Risk & Compliance, ensuring regulatory and risk controls were in place throughout the company, while enabling and supporting the business to achieve its ambitious growth targets.As well as day to day compliance support to all operational teams I had involvement in the oversight and monitoring of outsourced activities and was a key member of project workstreams – providing insight, recommendations and regulatory guidance in a commercially aware manner. -
Operations & Regulatory ManagerAon Nov 2004 - Dec 2010NationwideDuring my time at Aon I worked alongside the operational teams to provide a framework of processes and guidance to enable staff to be compliant while delivering an excellent customer experience.As the first line compliance manager I was involved in multiple project workstreams, ranging from oversight of local change through to a major acquisition and a footprint reduction programme. -
Compliance ExecutiveAig Jan 2004 - Nov 2004Croydon, United KingdomA short term contract working with the management team and providing compliance insight for the "getting ready for FSA" project. I had significant involvement with the creation of the financial promotions controls which included working with a large number of partners with white labelled products and services through AIG. -
Compliance OfficerOnefamily Mar 1999 - Dec 2003Brighton, United KingdomI joined Family Assurance (now OneFamily) in 1999 and was part of a newly created Accounts team which was set up to handle the launch of the new ISA products. I progressed to a supervisory role having oversight of the client money account reconciliations, unit trust dealings and customer settlements. I moved to the Compliance team when the FSA superseded the previous regulatory bodies (IMRO and PIA). -
Sales, Service And Claim HandlerRsa Oct 1996 - Feb 1999Brighton, United KingdomPrimarily a sales and service handler in home, motor and travel insurances with exposure to claims during surge and severe weather events. Progressing through various contact centre roles and at the time of leaving was a member of the technical and complex referrals team.
Chris Killick Skills
Chris Killick Education Details
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Chartered Insurance InstituteCert Cii -
Cranford Community CollegeEnglish, Maths, Science, Business Studies, Expressive Arts
Frequently Asked Questions about Chris Killick
What company does Chris Killick work for?
Chris Killick works for Direct Line Group
What is Chris Killick's role at the current company?
Chris Killick's current role is Product Owner - System Transformation at Direct Line Group.
What is Chris Killick's email address?
Chris Killick's email address is ki****@****ail.com
What schools did Chris Killick attend?
Chris Killick attended Chartered Insurance Institute, Cranford Community College.
What skills is Chris Killick known for?
Chris Killick has skills like General Insurance, Fsa, Change Management, Compliance, Compliance Monitoring, Data Protection Act, Management, T&c, Business Process Improvement, Outsourcing, Training, Leadership.
Who are Chris Killick's colleagues?
Chris Killick's colleagues are Gloria Veiga, Eugenio Salvato, Lee Duggan, Aaron Field, Manikandan Raja, Daniel Cleary, Gavin Marsh.
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Chris Killick
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