Chris Klein Email & Phone Number

Chicago, Il, Us

Dearborn, Michigan, United States

- Designing and defining product experiences concepts, both digital and physical for the future of On+Off-road performance vehicle offerings- 4th year developing and defining the new customer experience strategy at both the brand portfolio and new vehicle levels through Human-Centered Design- Collaborating globally and supporting new foreign internal team onboarding and work process familiarization

Greater Detroit Area

- Used qualitative research and customer insights to empathize with our users and understand their true needs & desires during up-steam pre-production work stages to create valuable interior experience- Thinking beyond traditional vehicle-user relationships, paradigms, and interactions in order to re-think and understand how to best help customers achieve what is most important to them- Worked in cross-department teams to develop prototype demonstrators to research far vision interior… Show more - Used qualitative research and customer insights to empathize with our users and understand their true needs & desires during up-steam pre-production work stages to create valuable interior experience- Thinking beyond traditional vehicle-user relationships, paradigms, and interactions in order to re-think and understand how to best help customers achieve what is most important to them- Worked in cross-department teams to develop prototype demonstrators to research far vision interior strategic design projects- Worked to develop a team set of principles on human & system interactions that align with core company values Show less

Dearborn, Michigan, United States

- Provided time-sensitive vehicle engineering support and issue resolution management to cross-functional teams on-site during the program pre-launch builds and milestone deliverables for full-scale production of the 2020 Super Duty F-Series trucks- Conducted user quality testing on models during pre-production milestones and managed issue resolution related to: Noise, Vibration & Harshness, and Interior componentry.- On-site point of contact for larger team, carrying out competitive… Show more - Provided time-sensitive vehicle engineering support and issue resolution management to cross-functional teams on-site during the program pre-launch builds and milestone deliverables for full-scale production of the 2020 Super Duty F-Series trucks- Conducted user quality testing on models during pre-production milestones and managed issue resolution related to: Noise, Vibration & Harshness, and Interior componentry.- On-site point of contact for larger team, carrying out competitive benchmarking studies and preparing new vehicle testing Show less

- Performed packaging and dimensional studies of vehicles to support design studio theme while meeting program benchmarks for safety, ergonomics, market competitiveness, user experience, and vehicle engineering.- Complete studies on capacity for cargo during design development to provide most desirable products

Ann Arbor, Michigan, United States

Club Secretary and Chair of the Outreach and Fundraising committees.- Stepped up to become Chair of club’s Outreach Committee and Secretary in 2024 after successfully our revitalizing member engagement, launching new digital media campaigns, and fully redesigning our website for more effective digital communication- Supporting the development of strategic outreach initiatives to engage new potential members, plan member events, refocus club direction & fundraise

Ann Arbor, Michigan

Balanced 20+ hours/week of elite physical conditioning, a nearly school year-long competition schedule with a rigorous academic course load. Continued into the summer with even larger training and competition commitments while taking summer courses to maintain a proper educational pace.Team Captain 2016-17• Spearheaded onboarding process and mentoring for new and returning team members • Led team events and meetings to foster positive culture and strong communications between… Show more Balanced 20+ hours/week of elite physical conditioning, a nearly school year-long competition schedule with a rigorous academic course load. Continued into the summer with even larger training and competition commitments while taking summer courses to maintain a proper educational pace.Team Captain 2016-17• Spearheaded onboarding process and mentoring for new and returning team members • Led team events and meetings to foster positive culture and strong communications between team and coaches• Excelled in year-round high-pressure atmospheres to achieve team and personal goals in both athletics and academics• Earned Varsity Letter 2014, 2015, 2016, and 2017 seasons• Academic All-Big Ten Athlete (2015, 2016, 2017)• U-M Athletic Academic Achievement (2014, 2015, 2016, 2017)• All-Big Ten First Team: 2017, Second Team: 2016, and two-time NCAA All-America Honorable Mention 2016 Show less

Ann Arbor, Mi

Work with age group (8-18 year old) swimmers to develop both their swimming skills and work ethic.

Bsme, Mechanical Engineering, Minor In Business

Activities and Societies: University of Michigan Swim & Dive Team The Department of Mechanical Engineering (ME) at the University.

Micromasters, Design Thinking

- User-centered research skills to gain user empathy through interviews and observations - Strategies to understand user context.