AeroLeads people directory · profile
Chris Letcher Email & Phone Number
Sales Manager, Commercial Account Management
at
Retool
1 work email found
@retool.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Sales Manager, Commercial Account Management
Location
Liberty Lake, Washington, United States
Company size
Who is Chris Letcher? Overview
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Quick answer
Chris Letcher is listed as Sales Manager, Commercial Account Management at Retool, a with 478 employees, based in Liberty Lake, Washington, United States. AeroLeads shows a work email signal at retool.com and a matched LinkedIn profile for Chris Letcher.
Chris Letcher previously worked as Strategic Growth Initiatives | Team Engagement & Empowerment | B2B SaaS Technology at Retool and Manager, Enterprise Renewals Team at Auditboard. Chris Letcher holds Bachelor Of Arts (B.A.), Finance, General from Washington State University.
Company email context
Email format at Retool
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{first}.{last}@retool.com
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Profile bio
About Chris Letcher
Adaptable Director of Account Management offers 3 years’ experience building and nurturing steadfast, high-performing sales teams with reputation as empathetic, engaging mentor who provides solid framework, tools, and wisdom for career progression and success. Boosts investor confidence by consistently exceeding $MM growth and retention goals, collaborating cross-functionally to plan and scale profitable global initiatives. Identifies risks and develops strategies to prevent team attrition and customer churn, navigating throughout high-profile merger and acquisition with flying colors. Champions customer experience and serves as internal expert on forecasts and trends to obtain new business and uncover opportunities within existing accounts. Willing to travel 20%.
Listed skills include Customer Service, Microsoft Word, Teaching, Powerpoint, and 16 others.
Current workplace
Chris Letcher's current company
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Retool
14 roles
Chris Letcher work experience
A career timeline built from the work history available for this profile.
Strategic Growth Initiatives | Team Engagement & Empowerment | B2B Saas Technology
Manager, Enterprise Renewals Team
Current
Jul 2023 - Present
Director, Renewals
Built, coached, and mentored renewals teams for United States and APAC region. Built APAC renewals team and guided into new roles under joint Okta/Auth0 company offering Customer and Workforce Identity clouds.- Exceeded retention goal 100% in all quarters of 2022 during acquisition of Auth0 by OKTA- Scaled for retention goals by assuming leadership of US and APAC teams with 9 direct reports in multiple time zones- Retained all but 1 employee vs 70% attrition through $6.5B acquisition of Auth0 due to outstanding leadership
Feb 2022 - Dec 2022
Sales Manager, Account Management
Grew and navigated team managing $50M Book of Business, worth 25% of company business through Okta/Auth0 merger, building and implementing successful joint account management process with CS/TAM organization. Coached and collaborated with team on sales forecasting and strategies to increase sales in existing accounts through identifying opportunities for upselling and cross selling Identity and Access Management products in existing accounts.- Earned President’s Club Award 2020 for 105%, $3.95M sales expansion by 6 sales representatives- Built investor confidence by hitting 2021 growth targets, expanding sales to 109% of goal and $6.9M in sales- Enabled focus on customer expansion/retention by founding Account Management team and Certification program
Mar 2020 - Feb 2022
Account Manager Lead
Owned and developed account management team while carrying Book of Business worth $3.5M.- Surpassed Q4 quota 2019, hitting 118% or $296K in sales by boldly negotiating contracts with key SMB customers- Built organizational capacity via hiring and onboarding of 2 new representatives in 2019
Nov 2019 - Feb 2020
Account Manager
Oversaw all US base SMB accounts for Western territories. Hit renewal targets and closed key expansion deals.
Apr 2019 - Nov 2019
Enterprise Account Development Representative
Exceeded 100% quota with 50+ cold calls per day and strategic emails. Established new processes for ADR team as first vertically-focused rep.
Mar 2018 - Mar 2019
Internal Wholesaler
Responsible for driving sales in seven states (AL, AR, KS, MO, MS, NE, and Southern IL). Involves extensive planning and strategizing with a goal of developing new relationships with Financial Advisors, while maintaining existing partnerships.
Jul 2015 - Mar 2018
Sales Support Specialist
Supported two wholesaling teams dedicated to guiding sales in five states. Prospected and followed up on potential business leads. Educated and guided financial representatives on product features and spread company brand awareness.
Aug 2014 - Jul 2015
New Business Case Manager
Reviewed insurance applications for acceptability and compliance. Collaborated with underwriters, agents, and company representatives. Commended for developing process improvements increasing efficiency.
Aug 2013 - Aug 2014
Peer Tutor
Tutored math, statistics, and finance at Washington State University. Accomodated unique learning styles by developing specific study plans.
Aug 2012 - May 2013
Assistant Technician
Empire Chemdry
Supported Lead Technician at residential and commercial sites cleaning carpets and upholstery. Recognized by lead for providing superior customer service.
May 2011 - Aug 2011
Mover
Performed residential and corporate moves. Led teams of non-English speaking employees in floor quality checks.
May 2010 - Aug 2010
Team & coworkers
Colleagues at Retool
Other employees you can reach at retool.com. View company contacts for 478 employees →
LU
Lucas U.
Colleague at RetoolSan Francisco, California, United States
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NH
Nakako H.
Colleague at RetoolLondon, England, United Kingdom
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DC
Diego Chavez
Colleague at RetoolSan Francisco, California, United States
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BC
Brad Chad
Colleague at RetoolDierks, Arkansas, United States
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DY
Diyaa Yaqub
Colleague at RetoolPortland, Maine Metropolitan Area, United States
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AC
Abbey C.
Colleague at RetoolUnited States
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RP
Rafa Pérez Perez
Colleague at RetoolMadrid, Community Of Madrid, Spain
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JM
Jordan Merrick
Colleague at RetoolSeattle, Washington, United States
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CC
Chris Cheasty
Colleague at RetoolSan Francisco, California, United States
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ME
Matthew Espina Harris
Colleague at RetoolSan Francisco, California, United States
View →
Lucas U.
Colleague at RetoolSan Francisco, California, United States
View →
NH
Nakako H.
Colleague at RetoolLondon, England, United Kingdom
View →
DC
Diego Chavez
Colleague at RetoolSan Francisco, California, United States
View →
BC
Brad Chad
Colleague at RetoolDierks, Arkansas, United States
View →
DY
Diyaa Yaqub
Colleague at RetoolPortland, Maine Metropolitan Area, United States
View →
AC
Abbey C.
Colleague at RetoolUnited States
View →
RP
Rafa Pérez Perez
Colleague at RetoolMadrid, Community Of Madrid, Spain
View →
JM
Jordan Merrick
Colleague at RetoolSeattle, Washington, United States
View →
CC
Chris Cheasty
Colleague at RetoolSan Francisco, California, United States
View →
ME
Matthew Espina Harris
Colleague at RetoolSan Francisco, California, United States
View →
1 education record
Chris Letcher education
-
Washington State University
FAQ
Frequently asked questions about Chris Letcher
Quick answers generated from the profile data available on this page.
What company does Chris Letcher work for?
Chris Letcher works for Retool.
What is Chris Letcher's role at Retool?
Chris Letcher is listed as Sales Manager, Commercial Account Management at Retool.
What is Chris Letcher's email address?
AeroLeads has found 1 work email signal at @retool.com for Chris Letcher at Retool.
Where is Chris Letcher based?
Chris Letcher is based in Liberty Lake, Washington, United States while working with Retool.
What companies has Chris Letcher worked for?
Chris Letcher has worked for Retool, Auditboard, Auth0 By Okta, Symetra, and Washington State University.
Who are Chris Letcher's colleagues at Retool?
Chris Letcher's colleagues at Retool include Lucas U., Nakako H., Diego Chavez, Brad Chad, and Diyaa Yaqub.
How can I contact Chris Letcher?
You can use AeroLeads to view verified contact signals for Chris Letcher at Retool, including work email, phone, and LinkedIn data when available.
What schools did Chris Letcher attend?
Chris Letcher holds Bachelor Of Arts (B.A.), Finance, General from Washington State University.
What skills is Chris Letcher known for?
Chris Letcher is listed with skills including Customer Service, Microsoft Word, Teaching, Powerpoint, Microsoft Office, Public Speaking, Time Management, and Facebook.
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