Accomplished senior account executive and client relationship manager with a background in sales and account management for a variety of luxury brands. Selected to launch innovative pilot programs, and achieved rapid turnaround management for underperforming teams. Recent experience is predominately in the automotive industry, yet holds a track record of success in a number of highly competitive fields has affording extraordinary flexibility and a widely universal skillset. Recognized for a client-centric approach. Strongly believes that outstanding success starts with a bold vision, an acute analysis of the competitive landscape, and coordinated teamwork. Continuously cultivated long-term relationships with clients, performing comprehensive needs assessments necessary to identify preferences and execute on requirements. Utilizes a near mastery of networking, lead generation and marketing/brand awareness. Brings together clients, management, and distributors to deliver robust results and exceed customer expectations. Specializes in client relationship management software, staff training/development, and change management. Open to consider all opportunities. Feel free to contact me at (949)939-0283 (please leave a message if I'm unable to take your call) or via email: chrislorentzen29@gmail.com.-----------------------------------------------------------Career Highlights:✔ Oversaw progressive, year-over-year sales volume growth of 24-25% from 2016 to 2017.✔ Catapulted gross revenue by 128% for the Portfolio/Fleet Department in 2014.✔ More than doubled the lease retention rate to 53.02% since 2011, achieving the highest rating inthe region, significantly above the average of 46.29%.✔ Appointed to oversee the POD pilot program, which was designed to consolidate sales, finance, Genius programs, and full-cycle, business processes; boosted profitability metrics and attainedgreater than average deal size as compared to current Finance Managers.✔ Spearheaded a rapid turnaround of the core portfolio upon returning from MINI in October 2019.✔ Ranked highest in the region for overall sales volume and gross profit with Maserati of Newport Beach.✔ Retained a 100% score on CSI (Customer Satisfaction) Surveys, obtaining the record for the highest number of consecutive months at 17.