Chris Lowe
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Chris Lowe Email & Phone Number

MI Operations Manager at AIB
Location: Ireland, Ireland, Ireland 7 work roles 2 schools
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Current company
AIB
Role
MI Operations Manager
Location
Ireland, Ireland, Ireland
Company size

Who is Chris Lowe? Overview

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Quick answer

Chris Lowe is listed as MI Operations Manager at AIB, a company with 9293 employees, based in Ireland, Ireland, Ireland. AeroLeads shows a matched LinkedIn profile for Chris Lowe.

Chris Lowe previously worked as Strategic Engagement & Insights at Aib and Planning and Service Delivery - Business Analyst at Bank Of Ireland. Chris Lowe holds Hnd, Lesiure & Sports Management, Pass from University Of Wales Institute Cardiff.

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Email format at AIB

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AIB

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Profile bio

About Chris Lowe

A professional, hardworking, and results driven Business Manager with nine+ years of operational experience in the Financial Services Industry.Core competencies include:• Business Change Analyst with extensive stakeholder management and communication experience.

Current workplace

Chris Lowe's current company

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AIB
Aib
MI Operations Manager
dublin, dublin, ireland
Website
Employees
9293
AeroLeads page
7 roles

Chris Lowe work experience

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Mi Operations Manager

Current
Aib

Dublin, County Dublin, Ireland

Providing MI and insights to senior management on call centre performance, trend analysis and emerging challenges. Completing Central Bank of Ireland, AIB Board and Executive Committee returns. Liaising with multiple business areas to provide insights on performance.

Jun 2022 - Present

Strategic Engagement & Insights

Aib

Dublin

Design, build and implementing contact campaigns for arrears and pre arrears customers in AIB including SMS, letter and e-mail. Engage in design workshops and sprints to deliver change benefits to the business. Yearly forecasting for the three year financial planning cycle on the default and performing balance sheets. Monthly updates and budget management.

Apr 2017 - Jun 2022

Planning And Service Delivery - Business Analyst

Dublin

Identification and documentation of business requirements for the enhancement of existing strategy, processes, systems or functionality. Review and sign-off of functional specifications to ensure technical and MI solutions meet business requirements. Manage UAT team throughout projects and overseeing planning, writing and execution of test scripts for.

Dec 2014 - Apr 2017

Quality Assurance Specialist

Quality sampling of ASU activity to ensure strategies are appropriate, cases are worked in a timely manner in line with process and policy, and the business is compliant with regulatory requirements e.g. CCMA, CPC, MARP.

Jan 2014 - Dec 2014

Aml Project

Ø Reviewing accounts ensuring compliance with Anti Money Laundering criteria.Ø Customer complaint resolution.

Nov 2013 - Dec 2013

Deputy Team Leader, Arrears Support Unit

Dublin, Ireland

  • Report design and development supporting senior management dashboards and ad hoc reporting
  • Leading meetings at team and department levels to deliver key operational & performance management messages, both intra-day, weekly and monthly.
  • Attending management meetings to deliver feedback on core KPI’s and daily run rates on behalf of Team Leader
  • Ensuring effects of provisions to the bank’s P+L are minimized through management of Debt Flow
  • Outbound dialling workflow development and allocation for the Collections department
  • Assessing SFS and approving forbearance arrangements within my credit discretion (mortgage balances up to €500k)
Oct 2011 - Sep 2013

Customer Support Advisor

Rias

Bournemouth, United Kingdom

  • Customer retention of up to 60 cases per day
  • Generate and drive new & existing customer business
  • Mid term policy amendments ensuring minimal risk to customers & the business
  • Spread sheet & file handling
  • Quality checking to ensure compliance against relevant business codes
Feb 2011 - Sep 2011
Team & coworkers

Colleagues at AIB

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2 education records

Chris Lowe education

Hnd, Lesiure & Sports Management, Pass

University Of Wales Institute Cardiff

HND Leisure & Sports Management

Gnvq, Leisure & Recreation, Pass

Lytchett Minster Upper School
FAQ

Frequently asked questions about Chris Lowe

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What company does Chris Lowe work for?

Chris Lowe works for AIB.

What is Chris Lowe's role at AIB?

Chris Lowe is listed as MI Operations Manager at AIB.

Where is Chris Lowe based?

Chris Lowe is based in Ireland, Ireland, Ireland while working with AIB.

What companies has Chris Lowe worked for?

Chris Lowe has worked for Aib, Bank Of Ireland, Danske Bank, Ulster Bank, and Rias.

Who are Chris Lowe's colleagues at AIB?

Chris Lowe's colleagues at AIB include John Meighan, Eimear O' Toole, Michael B, Bob Kelly, and Lucy Fallon.

How can I contact Chris Lowe?

You can use AeroLeads to view verified contact signals for Chris Lowe at AIB, including work email, phone, and LinkedIn data when available.

What schools did Chris Lowe attend?

Chris Lowe holds Hnd, Lesiure & Sports Management, Pass from University Of Wales Institute Cardiff.

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