Chris Lyons Email & Phone Number

- Acted as dedicated account and project manager for PEAK financial conversion into RPM ASP environment- Performed detailed architectural analysis of PEAK legacy systems and business requirements in order to map over to R-Broker- Oversaw all performance related projects for US/Canadian retail/wholesale banks- Updated and published conversion project plans to client and internal resources- Oversaw conversion of PEAK legacy foxpro based back office system onto R-Broker system –… Show more - Acted as dedicated account and project manager for PEAK financial conversion into RPM ASP environment- Performed detailed architectural analysis of PEAK legacy systems and business requirements in order to map over to R-Broker- Oversaw all performance related projects for US/Canadian retail/wholesale banks- Updated and published conversion project plans to client and internal resources- Oversaw conversion of PEAK legacy foxpro based back office system onto R-Broker system – including all data feeds, database configurations 3rd party vendor interfaces (Fundserv, IRESS, Penson), backup and DR solutioning- Performed specialized broker trading testing with client participation.- Oversaw first implementation of R-desktop, web-based real-time trading system - Oversaw all aspects of client relationship and project development, interfaced with client and internal senior executive and managers of IT/development- Planned and and scheduled all performance projects for all client software releases- Reviewed client production performance and stats on a weekly basis, to identify upcoming performance tuning requirements - Reported on client performance quarterly in Quarterly Technical Reviews- Documented all performance projects in PM5 (RPM project management tool)- Acted as lead QA on testing of all batch jobs, XML messages, reports, infrastructure components which were part of ongoing performance initiatives- Prepared all test strategies and test cases required for all performance projects Show less

Toronto, Canada Area

- Acted as single point of contact for all managed services requests, such as Middleware and DBA services, which RPM was contracted to provide to Canadian Medical Association Holdings-Oversaw, planned and delivered all client special projects, such as disaster recovery, hardware and infrastructure projects, and version releases.- This included daily/weekly/monthly maintenance and system administration of all CMAH production and test systems including triage and problem resolution for… Show more - Acted as single point of contact for all managed services requests, such as Middleware and DBA services, which RPM was contracted to provide to Canadian Medical Association Holdings-Oversaw, planned and delivered all client special projects, such as disaster recovery, hardware and infrastructure projects, and version releases.- This included daily/weekly/monthly maintenance and system administration of all CMAH production and test systems including triage and problem resolution for all incidents- Created, maintained and assisted with implementation (test and live) of all disaster recovery protocols and materials for Canadian Medical Association Holdings- Performed “hands on” triage for production or test incidents and followed through with root cause analyses of all incidents with weekly and monthly reporting on incidents and adherence to SLAs- Installed, configured, and administered applications and middleware such as Websphere, Oracle BRIO, and R-Broker for Canadian Medical Association managed areas Show less

Toronto, Canada Area

- Performed detailed architectural analysis of CI J2EE application systems and interfaces, in order to bring legacy applications into compliance with current CI technical specifications and standards using SOA, followed through with delivery of re-architected systems, data flows and feeds etc. as technical lead and project manager- Technical lead and Infrastructure project manager for multiple conversion/integration projects bringing systems in house from acquisitions, chiefly Blackmont… Show more - Performed detailed architectural analysis of CI J2EE application systems and interfaces, in order to bring legacy applications into compliance with current CI technical specifications and standards using SOA, followed through with delivery of re-architected systems, data flows and feeds etc. as technical lead and project manager- Technical lead and Infrastructure project manager for multiple conversion/integration projects bringing systems in house from acquisitions, chiefly Blackmont real-time trading systems and Assante Dealership and manufacturing systems. Newly acquired systems were analyzed and re-architected, in order to conform to CI infrastructure requirements and standards, this included server and OS refreshes/upgrades/moves, changes to data feeds, database re-configuration and migration, backup solutioning, design and architectural documentation, security upgrades and disaster recovery planning as per individual project requirements - Created, maintained and assisted with implementation (test and live) of all disaster recovery protocols and materials for CI J2EE or legacy production/test systems - Installed, configured and administered support for selected applications and middleware such as: BEA weblogic, Genesys, Registered Product Manager, IBM Websphere, MS .NET, - Co-ordinated and acted as single point of contact for escalation with other IT infrastructure departments, internal application teams, and vendors as needed in order to guarantee adherence to service requirements and project deadlines- Translated complex business requirements into architectural designs for cross platform SOA applications- Acted as Project Manager on multiple complex projects using recognized PM principles and methodology in order to deliver initiatives on time and under budget- Responsible for monitoring, maintenance, troubleshooting and upgrades of CI, Blackmont and Assante J2EE business and real-time trading systems such as ECISS, RPM, Genesys, etc. Show less

Toronto, Canada Area

- Senior IS resource on Distribution Back Office Project. Multi-phased project involved conversion of 17 companies and multiple dealers from FOXPRO/MPS back office systems to unified Oracle/Websphere back office system- Delivered technology solutions using SDLC methodology and project management principles, including gathering requirements, application feeds and data flows, architectural design and design documentation, data modeling, backup solutioning, risk analysis, security, disaster… Show more - Senior IS resource on Distribution Back Office Project. Multi-phased project involved conversion of 17 companies and multiple dealers from FOXPRO/MPS back office systems to unified Oracle/Websphere back office system- Delivered technology solutions using SDLC methodology and project management principles, including gathering requirements, application feeds and data flows, architectural design and design documentation, data modeling, backup solutioning, risk analysis, security, disaster recovery- Oversaw implementation of solution design by in-house and 3rd party vendor teams- Worked closely with IBM delivery project executive, and all 3rd party account managers- Worked directly with business units (Settlements, Compliance, Transitions) to create initial BRD (business requirements documents) and transition those into software and hardware requirements and sizing- Led implementation of version and application upgrades for Back Office Live, Dev, and UAT systems, Websphere upgrades, AIX server configurations - Functioned as team leader and single point of contact for Business Application Administrators - Performed/oversaw pre-conversion and post conversion tasks for live conversions and all test conversions including manual/scripted data clean-up, test purges, data archiving, scripting Show less

Toronto, Canada Area

- Acted as liaison for clients (inter-departmentally and outside the corporation), bringing a consistently high level of service to various senior managers, advisors, and service partners as per established SLAs - Oversaw migration of Assante Head Office (Winnipeg) operations and monitoring to Toronto Office- Oversaw production of all corporate daily accounting, balance, compliance reports- Created and maintained all Disaster Recovery protocols and materials relevant to computer… Show more - Acted as liaison for clients (inter-departmentally and outside the corporation), bringing a consistently high level of service to various senior managers, advisors, and service partners as per established SLAs - Oversaw migration of Assante Head Office (Winnipeg) operations and monitoring to Toronto Office- Oversaw production of all corporate daily accounting, balance, compliance reports- Created and maintained all Disaster Recovery protocols and materials relevant to computer operations- Supervised team of 3 on-site associates and off-site staff- Oversaw importation of all pricing for products, stocks, bonds, mutual funds, also ADP trigger files, FAS (Fundserv) files, dividend files, commission files - Produced daily and monthly reconciliation files and reporting for Settlements dept.- Produced special supervisory reports for senior management including assets under administration, commission and dividend reporting- Daily maintenance and system administration of all Assante group of companies production systems, trouble-shooting and problem resolution, re-indexes, data resequencing, branch node recuts, Show less

Toronto

- Supervised team of 2 on-site associates and off-site staff- System administration for all production, Dev, and Uat systems for Equion back office- Change management, security, and control for all back office applications- On-call support for above systems- Technical lead on project ensuring Y2K compliance for all Assante business and trading systems