Professional Services Manager
CurrentIn my role as Professional Services Manager I have presided over the growth and development of the Esri GIS services business which has seen rapid growth in the last 3 years doubling in size. I oversaw the development of a Managed Service business which is out fastest growing area which allows customers to focus on the delivering outcomes from GIS and the continued development of our Advantage Programme which provides strategic and technical guidance to our customers. - Strategy development and implementation- Development and acheivement of budgets- Staff Management, Career development and recruitment - Programme and Project management- Service product development