Chris Marks Email & Phone Number

Adelaide, Sa, Au

Australia

Telstra is Australia's largest telecommunications and media company which builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other entertainment products and services.Each day I dealt with media across Australia, either pitching positive stories or responding to inquiries across a broad range of topics. As a team we got involved in a range of activities and provide strategic communications advice and support to all aspects of… Show more Telstra is Australia's largest telecommunications and media company which builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other entertainment products and services.Each day I dealt with media across Australia, either pitching positive stories or responding to inquiries across a broad range of topics. As a team we got involved in a range of activities and provide strategic communications advice and support to all aspects of our business. A key responsibility for me in this role was working with regional media across the country, primarily in relation to our network infrastructure and our co-investment partnerships with state and commonwealth governments. This included providing comments for network outages and site upgrades, closure of the 3G network, rollout of the 5G network and the launching of new base stations. I also prepared and provided media responses for crisis situations such as fire or floods or a myriad of other issues that could potentially occur. In addition I also provided communication and support on key sponsorships such as the NATSIAA's (Australia's most prestigious first nations art awards held each year in Darwin) plus more recently the Australian Ballet. Show less

Adelaide, Australia

As Media Manager for Telstra in South Australia and the Northern Territory, I helped manage Telstra’s reputation in the local media, promote some of the amazing things Telstra did every day in this part of Australia, and providing strategic advice for both issues and PR initiatives in both metropolitan and regional locations.

Adelaide, Australia

As State Media Manager for Telstra in South Australia, I helped manage Telstra’s reputation in the regional and metropolitan media and providing strategic advice on media management for both issues and PR initiatives.

Adelaide

Santos is an ASX listed Australian gas and oil exploration and production company with operations across Australia and South East Asia. As a senior member of the Santos public affairs team, my core responsibility was the planning and activation of sponsorship activities in South Australia. In 2014 this sponsorship activity exceeded $9m and included flagship events such as the Santos Tour Down Under, Santos Symphony Under the Stars and the OzAsia Festival. Other South Australian… Show more Santos is an ASX listed Australian gas and oil exploration and production company with operations across Australia and South East Asia. As a senior member of the Santos public affairs team, my core responsibility was the planning and activation of sponsorship activities in South Australia. In 2014 this sponsorship activity exceeded $9m and included flagship events such as the Santos Tour Down Under, Santos Symphony Under the Stars and the OzAsia Festival. Other South Australian community partners during this time included the Asthma Foundation, Adelaide Symphony Orchestra (ASO), Botanic Gardens, Common Ground, Port Power Football Club, The Smith Family, Sight for All and Yalari.Besides event management, my role included:• Identifying or creating positive media opportunities relating to community sponsorships• Managing and maintaining positive sponsor relationships • Managing event budgets • Preparing advertisements and working with creative agencies• Identifying and internally promoting staff volunteering opportunities • Assessing new sponsorship proposals and meeting with company representatives• Preparing award submissions, speeches and briefing documents • Creating social media content for the Santos Community facebook site.Key achievements:• Development of activation plans for the 2013 and 2014 Santos Tour Down Under, an international cycling race attracting over 750,000 spectators. Highlights included the purchase and operation of a Santos branded hot air balloon (for corporate hospitality flights and on ground tethering), developing a partnership with the University of SA to build the world's longest bicycle (41.4m) and break a Guinness World Record and implementing a number of media and promotional ideas to help raise the profile of Santos and its association with the event.• Development of the Santos Community Facebook page and uploading content• Managing a diverse range of staff participation activities with community partners Show less

Adelaide

Corporate Conversation is an Adelaide-based PR and corporate communications agency. Key responsibilities included working with clients to identify potential news stories, preparing media releases, delivering media training programs, managing budgets, preparing award submissions and liaising with journalists, graphic designers and photographers.Key achievements: Preparation of a Telstra Business Award submission for John Nitschke Drilling, resulting in the company being… Show more Corporate Conversation is an Adelaide-based PR and corporate communications agency. Key responsibilities included working with clients to identify potential news stories, preparing media releases, delivering media training programs, managing budgets, preparing award submissions and liaising with journalists, graphic designers and photographers.Key achievements: Preparation of a Telstra Business Award submission for John Nitschke Drilling, resulting in the company being recognised in 2012 as South Australia’s Best Business and also Australia’s Best Regional Business. Development of a major PR program for PIRSA for its Value Chain Project activities, providing a clear and strategic direction for the project’s launch and implementation into an industry sector.  Identified stories and prepared more than 200 media releases for almost 40 clients on a wide range of topics and industry sectors including mining, solar energy, food, beer, agriculture, education, manufacturing, financial and professional services. Show less

Burnside

Located in Adelaide’s eastern suburbs, the City of Burnside provides a wide range of social, community and essential services to 44,000 residents. Key responsibilities included:Internal and External Communications • Providing media and communications advice to the Mayor, CEO and Leadership Team • Managing production of annual reports, newsletters, advertisements and corp publications • Media management • Website content• Preparing speeches for the Mayor and CEO… Show more Located in Adelaide’s eastern suburbs, the City of Burnside provides a wide range of social, community and essential services to 44,000 residents. Key responsibilities included:Internal and External Communications • Providing media and communications advice to the Mayor, CEO and Leadership Team • Managing production of annual reports, newsletters, advertisements and corp publications • Media management • Website content• Preparing speeches for the Mayor and CEO • Conducting school tours • Management of one Communications Officer and external agenciesCustomer Service• Management of one Team Leader and seven Customer Service Officers • Responsibility for the operations of Council’s call centre, customer service and cashiersCommunity Engagement• Management of an On-line Community Panel • Development and implementation of a best practice IAP2 Community Consultation Policy Corporate• Setting and managing budgets • Development and implementation of policies, business plans and communication strategies• Preparation of Council reports and attendance at Council meetings• Member of Council’s Leadership Team and Management TeamKey achievements: Developed and project managed a customer service improvement program that included the construction of a new customer service counter and backroom work area, revised staff roles and rosters, development of a new customer service request system and development of a call centre. Within 12 months the changes resulted in a 20% improvement in call resolution rates and a 30% reduction in call response times.  Development and implementation of a new corporate brand style guide. Management of a new community engagement strategy which included the use of on-line community panels and budget assessment tools. Managing the City’s 150 year celebrations . Show less

Australia And New Zealand

Employing almost 500 people and operating across 16 sites in Australia and New Zealand, United Water provided water and wastewater services to 1.2 million people. Key responsibilities from 2001 included:• Managing media relations and advertising in Australia and New Zealand • Management of the communications and sponsorship budget• Assessment of sponsorship opportunities • Planning and organising exhibitions, corporate hospitality and industry events• Brand management… Show more Employing almost 500 people and operating across 16 sites in Australia and New Zealand, United Water provided water and wastewater services to 1.2 million people. Key responsibilities from 2001 included:• Managing media relations and advertising in Australia and New Zealand • Management of the communications and sponsorship budget• Assessment of sponsorship opportunities • Planning and organising exhibitions, corporate hospitality and industry events• Brand management • Helping implement emergency response and crisis management plans• Conducting treatment plant tours and public speaking • Preparing speeches and presentations • Developing media training programs and undertaking media monitoring• Writing and producing annual reports, brochures, newsletters and staff monthly briefing notes Key achievements: Managing major corporate sponsorships of the Jacob’s Creek Tour Down Under, WOMADelaide, Operation Flinders, NZ Water and Waste Association Conference plus smaller community-based sponsorships.  After winning our first services contract in Auckland NZ, community perceptions were of distrust and negative expectations. Over a three-year period, I actively promoted positive stories about our work in the community, countered negative stories, undertook sponsorships, produced a resident newsletter and touring local schools with a specially developed play about water conservation. The company also introduced annual customer satisfaction surveys to better measure public perception and by 2003 public satisfaction levels were at 92%. Successfully translating technical concepts and re-packaging into a range of innovative and easily understood educational material. These ideas included creating a series of cartoon-based brochures outlining the water and wastewater treatment process, plus working with a local theatre company to develop a water conservation play and touring it throughout Adelaide and Auckland, performing to 5,000 children. Show less

Ba Management Communication, Public Relations

Ba Communications, Film And Tv Studies

Education record

Bachelor Of Arts - Ba, Management Communication