Senior web analyst

Manage all digital reporting needs using both internal customer data and media dataHelp determine where our investments should be prioritisedIdentify and resolve incorrect data, gaps, duplication and inconsistencies between systemsGoogle Certified Day to day use using Google Analytics, Tableau, QUBIT and other 3rd party software.Creating adhoc reports via SQL on Google Big Query our DWH, Google Sheets and Excel and linking these to Tableau to create reports for all around… Show more Manage all digital reporting needs using both internal customer data and media dataHelp determine where our investments should be prioritisedIdentify and resolve incorrect data, gaps, duplication and inconsistencies between systemsGoogle Certified Day to day use using Google Analytics, Tableau, QUBIT and other 3rd party software.Creating adhoc reports via SQL on Google Big Query our DWH, Google Sheets and Excel and linking these to Tableau to create reports for all around the businessLead projects to improve overall revenue across the businessOnline analysis and drive initiatives to optimise as well as test changes to the custom experience. The ultimate goal here is increasing conversion ratesProvide key insight into audience behaviors and help to increase traffic and sales.Driving improvements to functionality and customer journeys via testing and analytics in order to deliver enhanced conversion rates.Ensure optimisation tests across web and email align with wider digital strategy. (A/B, Multivariate). Show less

Working within the Operations Research team using modern OR methods and best business practice, to design, develop and integrate new techniques and ideas for the implemented Revenue Management System within the yield department. My key roles are to improve processes within the department, construct reports to identify data integrity issues, simplifying the data information specification used for the Revenue Management System. I’m also accountable for the planning and running of the Aviation… Show more Working within the Operations Research team using modern OR methods and best business practice, to design, develop and integrate new techniques and ideas for the implemented Revenue Management System within the yield department. My key roles are to improve processes within the department, construct reports to identify data integrity issues, simplifying the data information specification used for the Revenue Management System. I’m also accountable for the planning and running of the Aviation and Property Forecast models. Other day-to-day responsibilities include administration, training and live issues. Show less

* To provide both initial and ongoing training and support of the new system to the Yield Department. * To liaise with internal and external suppliers to understand additional business requirements and to work with 3rd party suppliers to development and implement solutions to these requirements. * Worked with internal stakeholders and 3rd party suppliers to successfully roll out the system within agreed timescales and budgets. * Created and implemented both compliance… Show more * To provide both initial and ongoing training and support of the new system to the Yield Department. * To liaise with internal and external suppliers to understand additional business requirements and to work with 3rd party suppliers to development and implement solutions to these requirements. * Worked with internal stakeholders and 3rd party suppliers to successfully roll out the system within agreed timescales and budgets. * Created and implemented both compliance and best practice guides and presentation packs, including quick reference guides for business-wide use to calibrate the new system. * Successfully delivered training sessions for 150 yield analysts including 1-2-1 training with Managers during the roll out. * Assisted in development and roll out of new enhanced versions of the system as part of continuous process improvement within the department, increasing profitability. * Supported the Business Development Manager to successfully position Yield Management more centrally within the business to drive process change that is congruent with the automated pricing system. * Developed and maintained accurate project plans, procedure documentation and issue logs. Show less

* In charge of managing and analyzing pricing for individual gateways e.g. Larnaca and Paphos, to ensure pricing set is highly competitive at all times * Responsible for ensuring load fill targets for my gateways were met each season. * Successfully increased the number of passengers and revenue for my individual gateways. * Working with Senior Analyst, manager and Director to challenge current ways of Working and develop process improvements * Effectively… Show more * In charge of managing and analyzing pricing for individual gateways e.g. Larnaca and Paphos, to ensure pricing set is highly competitive at all times * Responsible for ensuring load fill targets for my gateways were met each season. * Successfully increased the number of passengers and revenue for my individual gateways. * Working with Senior Analyst, manager and Director to challenge current ways of Working and develop process improvements * Effectively developed a simplified process for moving seats from one system to another, saving approx. 50 man hours a week. Show less