Chris Masters Email and Phone Number

Recognition Express is a Promotional Product Business. A long established (1979) award-winning and strictly business 2 business franchise which specialises in corporate branded merchandise.Recognition Express supply branded business gifts, promotional products, personalised name badges and a full range of clothing to businesses, schools and organisations in the UK.

Primary areas of responsibility include: Technical support to the Recognition Express franchise network, product sourcing, supplier liaison/contact and working on defined projects.My role in supporting the Recognition Express franchise network is split into four key areas of responsibility:Supporting franchise owners in the key areas of technical and production processes and equipment. Liaise with major equipment and consumable suppliers to ensure optimisation of equipment standards and on-going maintenance/support. Inlcusing telephone based support to franchise owners (reactive), regular and planned visits to franchise premises (proactive), provision of solutions, advice, guidance and examples of technical best practice and the technical/production training of all new Franchise Owners.Providing a professional sourcing service to Franchise Owners; working to defined and agreed service levels. Including sourcing unusual and obscure products for Franchise Owners, liaising with Far East suppliers, source new suppliers and providing operational support for large scale orders (often from Far Eat suppliers)Act as 1st point of contact to key suppliers and to be responsible for day to day supplier contact, network issues, franchise ‘deals’ and on-going relationship building. Liaise with product suppliers; negotiate buying deals, monitor, maintain and improve operational relationships, uphold supplier database accuracy and to conduct at least annual review and improvement of supplier dealsProject manage the annual exhibition campaigns; stand design, administration, through to implementation on the day(s), liaise with exhibition organisor, liaise with product suppliers; purchase give away products, seek product sponsorship.

Primary Objectives• To support the Recognition Express franchise network in the key areas of technical and production processes and equipment.• To liaise with major suppliers to ensure optimisation of equipment standards and on-going maintenance/support.Key Duties/Responsibilities• Telephone based support to franchise owners (reactive)• Regular and planned visits to franchise premises (proactive)• Provision of solutions, advice, guidance and examples of best practice• Close relationship with key equipment suppliers to ensure speedy reaction to franchise queries and understanding of new equipment/alternative equipment• Technical/production training of all new Franchise Owners• To be ‘on-site’ for two days for installation of equipment to new franchise owners and to work with new franchise owners on set up to ensure they can operate all machinery• To be the in house ‘expert’ on Corel Draw

Techclean are proud to provide a comprehensive range of specialist system cleaning solutions to a diverse range of customers from FTSE 100’s to government to local businesses, charities, schools and even medical establishments amongst others.We clean PCs, laptops, printers, photocopiers, fax machines, scanners, telephones, EPOS, ATM’s and other system peripherals.In addition, we are a market leader in the provision of Computer Room, Data Room & Communications Room cleaning services, with a tried and tested approach for carrying out this specialised cleaning.Techclean strive to be a customer centric business offering advice and practical solutions to our customers and are recognised as being an authority in this sector with robust cleaning processes and procedures using products unique to techclean.We are ISO 9001:2008 and Safe-contractor accredited which is an internationally recognised quality system, providing customers with immediate credibility.

The Bardon Group is a business that specialises in the operation, development, support and creation of successful franchise businesses.The group currently runs four franchise businesses - ComputerXplorers, Kall Kwik, Recognition Express and Techclean.My role is to provide operational support to our network of over 130 (and growing) franchise and centre owners and managing our team of franchise support personnel. Where primary areas of responsibility include: Technical support to the Recognition Express franchise network, management of the Recognition Express company franchise, ensuring the effective management of both our domestic and international supply chain and sourcing activities. Providing technical and production training to new Recognition Express and Techclean Franchise Owners.