Chris Mcintosh

Chris Mcintosh Email and Phone Number

Marketing at Kleek Apprenticeships - Helping link hair & beauty salon and barber shop owners with the next generation of stylists. Get in touch to discuss how apprenticeships can help your salon.
Chris Mcintosh's Location
Egglescliffe, England, United Kingdom, United Kingdom
Chris Mcintosh's Contact Details

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About Chris Mcintosh

I am currently with Kleek Apprenticeships, the UK’s top rated hairdressing training provider, helping to develop their learner and recruiter portfolio. Using digital marketing skills to attract new apprentices to the courses and academies, finding new avenues to engage with salons across the UK and heading up the marketing for their two academies to find models for their hairdressing, barbering and beauty services. Previous roles include The Feel Good Group as the Head of Digital Commercial Strategy. Here I headed the digital first strategy for the business with the goal of increasing customer touch points using digital mediums. In the first two years we continually increased web traffic and helped online conversions to overtake offline conversions.Sporting ID, the creators of heat transfer products for the Premier League, Real Madrid, Bayern Munich and Barcelona. During my time there I helped to move the business into a fully digital customer platform including CRM and E-mail Marketing. I developed the skills I have gained over my years in online marketing such as E-mail administration through Mailchimp, Website and CMS administration using Magento and e-commerce management.Visualsoft E-Commerce, a multi-award winning e-commerce solution provider and included in The Sunday Times Tech Track 100. Worked in the Online Marketing team, with a focus on brand building through outreach marketing and on site technical SEO, has given me many skills in this area. My skills include:CopywritingContent ManagementDigital DesignSearch Engine Optimisation (SEO)Customer servicesDirect and tele salesWeb Content ManagementContent Management System (CMS) administrationE-mail MarketingWebsite administrationOutreach MarketingRelationship ManagementOn Line Marketing StrategyOutreach ReportingGoogle AnalyticsGoogle Webmaster ToolsOnsite Technical AnalysisOnsite OptimisationInternet marketingSocial network marketing and managementBasic SQL, basic Javascript, basic PHP and basic HTMLBasic desktop support

Chris Mcintosh's Current Company Details

Marketing at Kleek Apprenticeships - Helping link hair & beauty salon and barber shop owners with the next generation of stylists. Get in touch to discuss how apprenticeships can help your salon.
Chris Mcintosh Work Experience Details
  • Kleek Apprenticeships
    Marketing
    Kleek Apprenticeships Jan 2020 - Aug 2024
    Darlington, United Kingdom
    Kleek Apprenticeships are England’s leading hair & beauty apprenticeship provider. They deliver work-based apprenticeships to over 750 salons across England. They also have two academies, in Darlington and Maidstone, from which they provide academy-based training to their apprentices.
  • The Tanning Shop
    Head Of Digital Commercial Strategy
    The Tanning Shop Nov 2017 - Oct 2019
    Darlington, United Kingdom
    The Tanning Shop, established 1991, are the UK’s largest tanning salon chain with over 80 salons nationwide with circa £21m annual turnover.Working closely with the other marketing team members, senior leadership, internal stakeholders and external agencies, I develop and maintain the digital presence of The Tanning Shop 80 salons including websites, mobile app, email communications and directory listings.I have also been a major stakeholder in driving the business towards a digital first strategy introducing many new digital features and developing a new CRM and Customer Services portal to be introduced late 2019.As well as working with internal teams to develop and improve digital presence, interactions and conversions we also work with the growing franchises by assisting and implementing standard practice improvements.The Tanning Shop online conversions have, during 2019, overtaken offline conversions for the first time and website traffic and mobile app usage have seen significant increases making them the main channel for all customers and as such require ongoing maintenance and improvement to ensure customer expectations are met and exceeded. This will be underpinned by the introduction of online purchasing in early 2020 driving the digital first strategy for the business.
  • Sporting Id
    Marketing Manager
    Sporting Id Oct 2014 - Nov 2017
    Newcastle Upon Tyne, United Kingdom
    Sporting iD are dedicated creators of heat transfers for licensed players‘ names, numbers and badges with global distribution to brands, clubs, leagues and nations for application to professional team and replica sportswear. Working closely with the design team I develop and maintain marketing assets for use in conjunction with our licensed products. These assets are used by club shops and retailers worldwide and include physical assets and digital assets. This includes liaising and working closely with brand managers from many high profile sports businesses including The Premier League, The SPFL, The Football League, Real Madrid, Barcelona, Bayern Munich and Premiership Rugby.As well as this I liaise with senior staff to ensure all aspects of the licences are upheld in regards to embargoes, brand image and style guides.I also work closely with third party development teams and internal systems teams to improve and maintain the online portal, using the Magento CMS.The Sporting iD e-commerce site is the main sales channel for all customers and as such requires ongoing maintenance and improvement to ensure customer expectations are met and exceeded. This has resulted in a total overhaul of the original web store and the introduction of a new ERP driven e-commerce site.
  • Visualsoft Uk Ltd
    Seo Analyst
    Visualsoft Uk Ltd Nov 2012 - Oct 2014
    Stockton-On-Tees
    My work includes producing and completing link building strategies for large E-Commerce websites. This involves liaising with SEO Managers and senior staff to analyse clients websites to identify search engine optimisation criteria for future strategy. Also working closely with some of the many brands that Visualsoft represent to improve brand awareness using all appropriate mediums and complying with guidelines set out by the leading search engines.Producing content where necessary that will feature on the websites of clients and other websites relating to the clientsCreating reports and recommendations on the technical aspects of improving a website for SEO.
  • Enable Media
    Product Manager
    Enable Media Jan 2010 - Oct 2012
    The skills and knowledge I had gained during my time as a Product Support Technician meant I was chosen to be part of setting up a new product management team within the company. This role required me to liase with all teams within the business and any external partners to ascertain their requirements for any new development on the websites, products or CRM tool. I would then write a specification for the new development and after agreeing this with both the development team and the key stakeholders this would be transferred to our Agile development process for the development team to complete the build.I was tasked with sourcing new forms of income for the business including discussions with potential partners, who had products they would like us to sell, developing an online sales path and offering our advertisers new channels to advertise their products. This included assisting with the design the Scoot iPhone App that before the business decided on a different direction was a very successful product and development of the Scoot Social network including Twitter, Facebook and blog.In this time we also re-developed all of the background systems. This included making the CRM more efficient and mobile. Improving the front-end website's loading speeds and making them more accessible. Combining multiple sources of data to improve the database infrastructure resulting in a more efficient database, This improved the whole user experience for everyone from front end users to advertisers and colleagues.
  • Enable Media
    Product Support Technician
    Enable Media Jan 2007 - Jan 2010
    This role allowed me to take on a more technical position within the company. During this time I was tasked with ensuring all the products sold by the sales teams were correct according to the specification, worked as they should and then performed to a satisfactory level. With the products being solely internet based I learnt many skills during this period including; Search Engine Optimisation (SEO)E-mail administrationInternet MarketingSocial Network Marketing and management Website administrationContent Management System (CMS) adminstrationI was also involved heavily with product development for the business, which included designing and developing new products for the portfolio. As well as improving the SEO and brand name of the main Scoot website.As a secondary part of my role, I was tasked with Desktop Support. This included assisting with any staff desktop issues the company had including e-mail, software and hardware problems. I also administered and maintained the CISCO phone systems introducing the call recording system.I was an integral part of the team that installed and maintaned a new Splicecom phone system helping to design and develop an auto dial feature for use with our in house Customer Relationship Management tool.
  • Enable Media
    Customer Service Executive
    Enable Media Jan 2006 - Jan 2007
    During my time as a Sales Executive, Enable Media purchased the Scoot brand. This brought with it a portfolio of customers, many of these customers had greivences with the Scoot brand and I was transferred into a customer service role to assist in solving these issues and finding solutions to the greivences that were brought to us.This role required excellent customer services skills and the ability to resolve potentially volatile situations quickly and effectively.The role required that I was able to liase with the sales management to ensure that any grievences against any members of staff were dealt with in a fair and expedient manner.
  • Enable Media
    Sales Executive
    Enable Media Jan 2006 - Jan 2007
    As a Sales Executive with Enable Media (askalix.com) I was engaged in outbound telesales offering the products sold by Enable Media to businesses throughout the UK. The position required that I engaged with current and potential clients and offered them products and services that would increase and improve their online presence. During this time I had to meet specific personal sales targets as well as assist colleagues to achieve their sales targets with the aim of helping the team exceed the company sales target.
  • Phones 4 U Ltd
    Store Administrator
    Phones 4 U Ltd Jan 2003 - Dec 2005
    As store admnistrator I was tasked wih ensuring that all staff contracts, holiday entitlement and other HR related paperwork was complete and correct. I also had to ensure that all sales contracts met with the company guidelines and legal requirements. Other tasks included:Customer ServiceStock ControlGeneral Filing and AdministrationStaff Rota'sStaff Morale and MotivationHoliday AllocationsProduct and Promotional DisplaysSetting up and maintaining filing systemsGeneral HousekeepingFire WardenGeneral Managerial DutiesInvestigations into discrepancies
  • Phones 4 U Ltd
    Sales Executive
    Phones 4 U Ltd Jan 2003 - Dec 2003
    As a sales executive with Phones 4UI had to meet specific targets and work to strict regulations.
  • Wm. Morrisons Plc
    Departmental Assistant Manager
    Wm. Morrisons Plc Jan 1995 - Jan 2003
    I worked in a managerial team consisting of a Department Manager and myself. I managed upto 16 staff members. My objectives as a manager were to fulfil the tasks of running a department on a day to day basis, these consist of:Customer ServiceStock ControlWaste ControlStaff Rota'sStaff Morale and MotivationHoliday AllocationsProduct and Promotional DisplaysContacting Allocators and BuyersGeneral HousekeepingFire WardenGeneral Managerial Duties

Chris Mcintosh Skills

Seo Online Marketing Customer Service E Commerce Management Product Management Google Analytics Product Development Project Management Crm Social Networking Social Media Product Marketing Online Advertising Copywriting Agile Methodologies Customer Services Jira Issue Tracking Search Engine Optimization Product Testing Agile Working Environment Writing Technical Specifications Analytical Investigation Direct And Tele Sales Basic Desktop Support

Chris Mcintosh Education Details

Frequently Asked Questions about Chris Mcintosh

What is Chris Mcintosh's role at the current company?

Chris Mcintosh's current role is Marketing at Kleek Apprenticeships - Helping link hair & beauty salon and barber shop owners with the next generation of stylists. Get in touch to discuss how apprenticeships can help your salon..

What is Chris Mcintosh's email address?

Chris Mcintosh's email address is du****@****ail.com

What is Chris Mcintosh's direct phone number?

Chris Mcintosh's direct phone number is +4478505*****

What schools did Chris Mcintosh attend?

Chris Mcintosh attended St. Michaels Rc School, Oxford Cambridge And Rsa Examinations, University Of Teesside.

What skills is Chris Mcintosh known for?

Chris Mcintosh has skills like Seo, Online Marketing, Customer Service, E Commerce, Management, Product Management, Google Analytics, Product Development, Project Management, Crm, Social Networking, Social Media.

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