Chris Mclean Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

I am thrilled to be joining the RCT team as Customer Success Manager!Risk Control Technologies Inc. (RCT) is the leading provider of Loss Control and Safety software platforms to the insurance industry. RCT’s platforms help over 150 insurance organizations to service more customers, maximize risk reduction, streamline operations, improve customer.

Toronto, Ontario, Canada

All day kind is a small Toronto based business that offers simplistic and comfortable clothing. ADK was established with the sole purpose of spreading kindness. Everything we make is meant to remind those around you to stay kind but most importantly, should be a reminder to be kind to yourself, all day, every day. - Entrepreneur; everything from initial.

Remote - Toronto

As a Merchant Success Manager, I spent my time working with leaders at successful brands that generate upwards of 50 million a year. This role involved coaching e-commerce managers and executives on how to continue growing their business both online and with Shopify point of sale. This role required a lot of prioritizing and juggling of responsibilities.

* Led and managed over 100 advisors of all sorts of personality types over 5.5 years - I get the best out of people and many were promoted* Honed and refined leadership through radical candor & respect* Quality assured thousands of interactions, providing constant feedback* Made tough decisions around performance, holding individuals accountable to KPIs

* Assisted merchants via chats, phone calls, and emails* Trained and mentored new advisors * Consistently achieved high KPIs including customer satisfaction & quantity

Calgary, Alberta, Canada

* Consistently among the top in sales in my store* Was selected to be home services ambassador; completing training and passed on learnings to others* Apple ambassador; specialized training and helped fellow employees * Trained new employees on sales & best practices

Kingston, Ontario

Consistently among the top in sales for Eastern OntarioCreated and developed regional marketing newsletterTrained new employees on sales & best practices

Kingston, Ontario

* Sole employee in Kingston, hired to help expansion* Developed creatives to use for social media* Ran pop-ups and information sessions throughout the city

Vaughan, Ontario

* Collaborated across teams to get projects completed* Contributed to Creative brainstorming sessions* Worked with clients to provide support and updates

Associate'S Degree, Advertising - Integrated Marketing Communications

Activities and Societies: Nominated for 2 Greg awards for campaigns that I and a team of 4 developed.Hands on creation of advertising.

Broadcasting: Radio, Television, Film

Activities and Societies: Wrote, acted, and worked behind the scenes on a television show, a short film, and a weekly radio show. I loved.

High School Diploma

Activities and Societies: Won the PHHS Drama award upon graduation