Chris Mcmanus Email and Phone Number

Fulfilling short-term contracting opportunities exploiting my extensive experience across a wide range of communications disciplines including strategic communications, external relations, marketing, creative and crisis management.

Leading a portfolio of campaigns- DfT Domestic safer transport campaign - DfT Inclusive Transport Campaign - HMG International travel campaign - DfT E10 Fuel campaignDfT Domestic safer transport campaign *Government Communications Service Campaign of the Month for September 2020.Help people to use public transport safely in a new COVID world and ensure people understand the steps they can take to maintain their own safety and that of others. Delivered over 30M GOV.UK page views, 32.6M impressions on paid social and search plus 182 external partners delivering 54.9M opportunities to see, £1.9M from in-kind advertising and an ROI of £8.5-£1.DfT Inclusive Transport Campaign A return to managing one of my all-time favourite campaigns. ‘it’s everyone’s journey’ aims at building a more considerate and supportive travel environment for disabled people. The next phase of the campaign is due to go live in November - https://everyonesjourney.dft.gov.uk/resources/ or @IEJGov - Remember, It's Everyone's JourneyHMG International travel campaign To ensure outbound and inbound international travellers are aware, understand and can comply with all the latest travel requirements. Working across government departments to develop a multi-channel social media campaign to deliver traveller advice at relevant touch points. Reached an audience of some 32.5M people, generated 120M impressions and drove over half a million enquiries. DfT E10 Fuel campaign www.gov.uk/dft/e10-petrol Manage and deliver 'Know Your Fuel' consumer-facing national campaign to prepare motorists for the introduction of E10 petrol, a more environmentally friendly fuel during 2021. Independent research evidenced that all KPIs for awareness and consumer action were exceeded plus earned campaign activity in partnership with the fuel industry valued in excess of £1m.

Public Service Communications Academy Silver Award Winner for Diversity and Inclusion - Nov 2020Known as 'It's Everyone's Journey' the campaign delivered 8 landmark, 43 co-branding and 160 signposting partnerships, £1.6 million of value negotiated and a return on investment of £4.80 to £1 on the original investment. It reached 91.8% of it's target audience, measured positive behavioural movement on it's key KPIs and created a partnership network to build upon during future burst of activity. Disabled people face many barriers but the ability to travel should not be one of them. #ItsEveryonesJourney was a campaign aimed at building a more considerate and supportive travel environment for disabled people. A rapid build programme that has moved through phases of insight, creative development and evaluation. A challenging role to knit together a diverse partnership universe drawn from disabled representative groups, charities, disabled campaigners, transport sector operators, commercial retail, government departments and agencies. https://everyonesjourney.dft.gov.uk/resources/ or @IEJGov - Remember, It's Everyone's Journey

Urgent Operational Requirement (UOR) in response to the emerging commercial failure of Thomas Cook. I led DFT embeded working within the UK Civil Aviation Authority tasked to triage, manage and provide DfT contribution to the development of a global communications response led by the CAA supported by HMG. Secretly building a ‘pop up’ airline to deliver nearly 750 flights to 55 destinations and return the 150,000 people to the UK over a two-week period, required a significant 24/7 international communications operation that delivered broadcast interviews, print copy, digital assets, social media responses, parliamentary and external affairs engagement.Given the scale of the task, there was also a significant role during the two-week operational phase to coordinate and engage UK aviation sector comms colleagues and the wider HMG responses from cross-Whitehall departments, especially Cabinet Office.

Urgent Operational Requirement - Seconded to develop DfT's contingency communications handling to support day-to-day operations of the UK’s transport networks during EU Exit as at March 2019. Working closely with a range of external partners and stakeholders to raise awareness of change, plan appropriate responses and contingency actions for UK citizens and businesses at home and abroad. Key duties:• Develop targeted unified national communications handling plans based on strategic planning assumptions• Collaborate and coordinate with national transport partners and external stakeholders • Utilise business and consumer insight to develop campaign response

Security cleared to work across DfT, executive agencies, arms-length bodies and transport industry partners to manage and respond to live crisis situations and ensure that operational plans are in place to manage a range of scenarios. Close liaison with a wide range of multi-disciplinary teams including security officials, domestic and international Government departments, No.10 and Cabinet Office civil contingency organisation.

Principal lead for strategic communications campaign planning and handling of the UK's flagship aviation and maritime sector projects. Also leading special projects to provide strategic communications crisis response. Working across the DfT, its agencies, other government departments and high value stakeholder communities.

Group manager responsible for the creation, implementation and delivery of cost effective external marketing communication activity and public relations engagement. Leading a externally focused team, working across the business to determine strategic priorities and plans, market intelligence and finance to position Kier in its key target markets.

Group leader for 40 staff in 6 locations in the delivery of consumer, customer and business focused marketing communications services to road users. Key responsibilities included working with teams to deliver marketing communications and national campaigns, media design services, online digital channels and stakeholder, partner and business relationship management programmes. Achievements • Oct 2008 - Established first European ‘mash-up’ of traffic information within Google Maps• Nov 09 - ETTIN Easyway Nominee for Best cross border and international project• Feb 2010 – introduced Agency's first traffic app and held No1 spot for 3 weeks in iTunes download chart• May 2010 - Negotiated first satellite service provider data sharing partnership with TomTom for England• Nov 11- Mar 12 – delivery of National Winter driving campaign through partnership marketing (estimated VOB £450K).• Aug 12 - collaboration with Information Logistics (USA) to bring to market innovative Handsfree Traffic Talker App for iTunes and Android markets

Some of the posts held during my time in MoD;- Head of Corporate Communications (MoD Agency)- Head of Business Management (MoD Project Team)- Corporate Communications Manager (MoD Project Team)- E-Business Project Manager (RAF Agency)- Head of Corporate Communications (RAF Agency)- Head of Media Services (RAF Agency)- Graphic design manager & technical illustrator (RAF)- Graphic designer (Army)

Self employed technical illustrator and Graphic Designer employed primarily within automotive sector working for Triking Sport Cars (Norfolk), Delorean Motor Company (Belfast), Lotus (Norwich) and Ford UK.