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An inspiring and visionary, C-Suite People Consultant, who specialises in adding value by elevating workplace cultures, improving employee engagement and enhancing leadership capabilities through mentoring, challenging, encouraging and the holding up of 'the mirror'!Collaborative, empathetic, persuasive and with the ability to motivate at all levels due to a deep understanding of how business works as a result of extensive senior management experience gained from a wide range of leadership roles including: HR, L&D, Contact Centre and Retail Management, Operations, Space Inventory, and Store Design.
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Strategic Consultant - People, Development, And Cultural ChangeFred Perry Aug 2021 - May 2023London, England, United KingdomA privilege and joy to partner with the MD and Leadership Team to create a people centric culture, shaped by the motivations and needs of the workforce, and informed by industry best practice. Success illustrated by a 42 point increase to the, year on year, Best Companies Employee Engagement results and the growth of individual manager effectiveness scores. -
Chief People & Customer Service OfficerCharles Tyrwhitt May 2017 - Jan 2021London, United KingdomA central and strategic board member responsible for the creation, delivery and embedding of a compelling, commercial and robust people strategy; designed to engage and motivate and, in turn, help the business realise its key growth and development ambitions.With additional responsibility for the efficient and cost effective running of the 24-hour, 7 days a week, Contact Centre operation.An International, multi-site and multi-channel company; circa 1,200 employees. -
Vp Of Hr And L&D, North America, Australia, Western Europe & RussiaL'Occitane En Provence Feb 2015 - May 2017London, United KingdomGlobal responsibility for culture, employee engagement and L&D reporting into Group CEO.Also responsible for creating strategy and driving best practice across multiple countries, channels and brands; circa £500m sales and +4,000 employees.UK accredited as a ‘Sunday Times Top 100 Company to Work For annually from 2012 to 2017.Great Place to Work accreditation for Ireland 2015 to 2017. -
Deputy General Manager, Uk & IrelandL’Occitane Group Apr 2012 - Jan 2015London, United KingdomResponsible for HR, L&D, retail operations, property and store design: 83 stores. Grew and refurbished; the store estate, revenue, customer acquisition, ATV, conversion, and key skincare and fragrance categories.
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Director Of Hr And Learning & Development, Uk & IrelandL’Occitane Group Apr 2010 - Apr 2012London, United KingdomKey player in the growth of the UK business; from £30m to +£70m per annum, with responsibility for +650 employees, sited across circa 100 locations.
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Interim Managing DirectorThe Pinkham Lighthouse Project (The Lexi) Jan 2009 - Jan 2010Created a commercial, operational, financial and talent growth strategy and delivered profit from a loss making, social enterprise cinema and corporate hire business.
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Head Of Store EnvironmentMarks And Spencer May 2005 - Oct 2008Led and directed the accurate, excellent and consistent application of store design: 12.2m sq ft, 467 stores at a cost of £2b over 3 years, resulting in additional sales of circa 15%. -
Head Of Format DevelopmentMarks And Spencer Apr 2003 - Apr 2005Selected to lead an £8m programme to develop a new customer and store format proposition, designed and delivered on time and within budget.
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Group Space & Inventory Controller (Lingerie)Marks And Spencer Jul 2000 - Mar 2003Responsible for creating a new commercial strategy for a £900m a year business through the analysis and exploitation of sales, space (1.2m sq ft) and customer insight.
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Sales & Operations Manager (Mens & Childrenswear)Marks And Spencer Nov 1997 - Jun 2000Responsible for maximising sales performance through the strategic planning and delivery of optimum business unit footage, best merchandise layouts and consistent visual merchandising features across assorted store formats.
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Store & Divisional ManagementMarks & Spencer 1981 - 1996Assorted locations and formats.
Chris Mcmanus Skills
Frequently Asked Questions about Chris Mcmanus
What is Chris Mcmanus's role at the current company?
Chris Mcmanus's current role is Helping companies to create workplace cultures where everyone wants, and is able, to be at their best.Now happily retired..
What is Chris Mcmanus's email address?
Chris Mcmanus's email address is ch****@****ane.com
What is Chris Mcmanus's direct phone number?
Chris Mcmanus's direct phone number is +4475400*****
What skills is Chris Mcmanus known for?
Chris Mcmanus has skills like Management, Retail, Strategy, Change Management, Performance Management, Leadership, Coaching, Recruiting, Human Resources, Training, Customer Service, Strategic Planning.
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Chris McManus
A Senior Commercial Director, With 20 Years’ Experience Of Delivering Sales And Exceptional Service Through A Detailed Understanding Of Manufacturing, Supply Chain, Forecast And Customer Relationship Management.Bradford1gower-furniture.co.uk -
4ap-group.co.uk, ableuk.com, ableuk.com, harley-davidson-sa.com -
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1highways.gsi.gov.uk
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