Chris Mikhail Email & Phone Number

Houston, TX, US

Houston, Texas, United States

• Collaborate with several disciplines’ including technicians, engineers, and sales teams to understand and address their specific needs and concerns on various client pipelines.
• Develop solutions for Streamline software bugs and presenting to the development team leading to a 15% increase in workflow efficiency within 6 months.
• Utilize advanced Excel skills to create a database of unique pipeline anomalies for analyst to reference.
• Lead a team of five analysts during analysis of a 50-mile high-risk pipeline with a 72-hour preliminary report which allowed client to continue operations safely
• Collaborate with the design engineers to brainstorm a more effective placement of the ultrasonic sensors on the PIG tool for clearer and more accurate visualization of the reported pixels in the data.

• Coordinated and led multiple simultaneous projects with competing deadlines and ensured all progress was reported and milestones were completed on time.
• Investigated and improved client’s data reports and execution procedures to implement a new initiative for the client which led to an increase in accuracy of reconciliation by 20%.
• Developed and implemented budgets and financial reports to monitor and analyze client needs.
• Conducted internal audits and reviews to ensure operational efficiency and compliance.
• Utilized advanced Excel skills to create and maintain tracking systems for productivity and project metrics.

Houston, Texas, United States

• Assessed existing process workflow, identifying and implementing a more efficient workflow which increased monthly scheduling by 20%.
• Increased overall monthly productivity within the verification process by 25% through process improvement and verbiage proficiency.
• Managed daily verification and prior-authorization assignments for a team of six. Set clear and achievable goals for the team which resulted in processing an additional 25 orders monthly.

8080 N Stadium

• Streamlined processes to process over 25% more pre-registrations monthly.
• Quickly learned and trained physicians and colleagues on a new Tele-health system implemented in response to COVID-19.
• Owned and managed physician’s tele-health scheduling system which resulted in 20% increase in scheduling.

Houston, Texas Area

• Exceeded monthly sales goals to 140% through providing the customer with complete solutions.
• Increased extended warranty sales by 35% by helping in creating various workshops and client training sessions.
• Interviewed on FOX News for a winter segment for being awarded “Million Dollar Sales Club”.