Chris Mikhail Email & Phone Number

Houston, Tx, Us

Houston, Tx, Us

Houston, Texas, United States

• Collaborate with several disciplines’ including technicians, engineers, and sales teams to understand and address their specific needs and concerns on various client pipelines.• Develop solutions for Streamline software bugs and presenting to the development team leading to a 15% increase in workflow efficiency within 6 months.• Utilize advanced Excel skills to create a database of unique pipeline anomalies for analyst to reference.• Lead a team of five analysts during analysis of a 50-mile high-risk pipeline with a 72-hour preliminary report which allowed client to continue operations safely• Collaborate with the design engineers to brainstorm a more effective placement of the ultrasonic sensors on the PIG tool for clearer and more accurate visualization of the reported pixels in the data.

• Coordinated and led multiple simultaneous projects with competing deadlines and ensured all progress was reported and milestones were completed on time.• Investigated and improved client’s data reports and execution procedures to implement a new initiative for the client which led to an increase in accuracy of reconciliation by 20%.• Developed and implemented budgets and financial reports to monitor and analyze client needs. • Conducted internal audits and reviews to ensure operational efficiency and compliance.• Utilized advanced Excel skills to create and maintain tracking systems for productivity and project metrics.

Houston, Texas, United States

• Assessed existing process workflow, identifying and implementing a more efficient workflow which increased monthly scheduling by 20%. • Increased overall monthly productivity within the verification process by 25% through process improvement and verbiage proficiency. • Managed daily verification and prior-authorization assignments for a team of six. Set clear and achievable goals for the team which resulted in processing an additional 25 orders monthly.

8080 N Stadium

• Streamlined processes to process over 25% more pre-registrations monthly.• Quickly learned and trained physicians and colleagues on a new Tele-health system implemented in response to COVID-19.• Owned and managed physician’s tele-health scheduling system which resulted in 20% increase in scheduling.

Houston, Texas Area

• Exceeded monthly sales goals to 140% through providing the customer with complete solutions.• Increased extended warranty sales by 35% by helping in creating various workshops and client training sessions.• Interviewed on FOX News for a winter segment for being awarded “Million Dollar Sales Club”.