Chris Millsaps Email & Phone Number

Knoxville, Tn, Us

Maryville, Tn

Maryville, Tennessee, United States

Knoxville, Tennessee, United States

· Design, deploy, and program various control platforms to integrate and automate various subsystems for both residential and commercial uses· Responsible for the setup of large-scale and advanced networking systems, including multiple VLANs, WANs, and VPNs· Design, build, and test custom user interfaces· Perform continued maintenance and troubleshooting of installed systems by remote monitoring and management solutions or on-site visits, when necessary· Partner with engineering… Show more · Design, deploy, and program various control platforms to integrate and automate various subsystems for both residential and commercial uses· Responsible for the setup of large-scale and advanced networking systems, including multiple VLANs, WANs, and VPNs· Design, build, and test custom user interfaces· Perform continued maintenance and troubleshooting of installed systems by remote monitoring and management solutions or on-site visits, when necessary· Partner with engineering team to design a complete solution that addresses client’s needs and desires while ensuring long term reliability, performance, and cost-effectiveness· Review all scopes of work to ensure accuracy and attention to detail· Provide excellent customer service by educating clients on functionality and usage of newly installed systems Show less

Knoxville, Tennessee, United States

· Performed deployment, diagnostic, repair, and upgrades of either residential or commercial computer and networking systems· Worked independently at client’s site and from home using remote access solutions · Trained new employees on technical proficiencies as well as company policies and procedures· Ensured excellent customer service during all client interaction with a follow-up call after on site services were performed· Managed various administrative responsibilities… Show more · Performed deployment, diagnostic, repair, and upgrades of either residential or commercial computer and networking systems· Worked independently at client’s site and from home using remote access solutions · Trained new employees on technical proficiencies as well as company policies and procedures· Ensured excellent customer service during all client interaction with a follow-up call after on site services were performed· Managed various administrative responsibilities, including: completing inventory reports, processing paperwork and payment, and handling routine company vehicle maintenance Show less

Knoxville, Tennessee, United States

· Responsible for a department of 10+ employees, which included hiring, onboarding, and training· Developed strategic plans to ensure employees were able to provide valuable services to our clients· Lead department to record high numbers in client satisfaction index, profitability, and efficiency· Handled all elevated client issues, ensuring mutually amicable outcomes· Collaborated with other members of the leadership team to develop detailed plans for events, including:… Show more · Responsible for a department of 10+ employees, which included hiring, onboarding, and training· Developed strategic plans to ensure employees were able to provide valuable services to our clients· Lead department to record high numbers in client satisfaction index, profitability, and efficiency· Handled all elevated client issues, ensuring mutually amicable outcomes· Collaborated with other members of the leadership team to develop detailed plans for events, including: staffing assignments, inventory control, employee experience, and client experience Show less

Computer Science

Sociology

Earned 106 credit hours toward Bachelor of Science in Sociology with French minor Member of University Honors Program