Chris Mitchell Email & Phone Number

Roanoke, Virginia

Roanoke, Virginia

Roanoke, Virginia

Responsible for the supervision of approximately 70 Customer Service and Ramp personnel, including 7 Supervisors and 1 Performance Manager, ensured required initial and recurrent training was completed for all employees within company and Federal guidelines, accurately completed payroll, requisitioning and utilization of supplies and resources, maintaining certification and acting as a Ground Security Coordinator; maintaining certification and acting as a Compliant Resolution Official; ensuring compliance with FAA and TSA regulations; accurately completing station accounting; resolved personnel issues; ensured efficient use of resources; participated in tabletop exercises and emergency planning; responsible for daily operational decisions and dealt effectively with all crisis. Maintained instructor qualifications to conduct local training; maintained local training records; performed training audits as a Local Training Administrator and Station Training Coordinator; conducted local training classes as required.

Roanoke, Virginia Area

Ensured station compliance with required initial and recurrent training for all employees; accurately completing payroll; requisitioning and utilization of supplies and resources; maintaining and acting as a Ground Security Coordinator; maintaining and acting as a Complaint Resolution Official; ensuring compliance with FAA and TSA regulations; accurately completing station accounting; resolving personnel issues; ensured efficient use of resources; participated in tabletop exercises and emergency planning; responsible for daily operational decisions and dealt effectively with all crisis.

Roanoke, Virginia Area

Opened Roanoke Virginia SkyWest station and created efficient and effective operations. Responsible for the supervision of approximately 20 Customer Service and Ramp personnel, including 4 Station Trainers and 2 Supervisors, ensured required initial and recurrent training was completed for all employees within company and Federal guidelines, accurately completed payroll, requisitioning and utilization of supplies and resources, maintaining certification and acting as a Ground Security Coordinator; maintaining certification and acting as a Compliant Resolution Official; ensuring compliance with FAA and TSA regulations; accurately completing station accounting; resolved personnel issues; ensured efficient use of resources; participated in tabletop exercises and emergency planning; responsible for daily operational decisions and dealt effectively with all crisis.

Responsible for the hiring and supervision of approximately 20 employees, including 2 Lead Customer Service agents; ensured station compliance with required initial and recurrent training for all employees; accurately completing payroll; requisitioning and utilization of supplies and resources; maintaining and acting as a Ground Security Official; maintaining and acting as a Complaint Resolution Official; ensuring compliance with FAA and TSA regulations; accurately completing station accounting; resolving personnel issues; ensured efficient use of resources; participated in tabletop exercises and emergency planning; responsible for daily operational decisions and dealt effectively with all crisis.

Commercial Multi-Engine With Instrument Rating

High School Diploma, 3.2

Activities and Societies: Graduated with Honors and Governor's Seal