Spearheaded a company-wide digital transformation initiative, leveraging AI and machine learning technologies to optimize business processes, resulting in an increase in operational efficiency and annual cost savings. Drove innovation by partnering with business leads and key executive stakeholders to implement proof of concepts and test out new best-in-class technologies. Proactively identified and escalated risks promptly and following through to resolution, while consistently meeting scope, time, cost, and quality commitments. Managed multiple infrastructure projects, increasing client satisfaction scores through precise scope interpretation and efficient project execution techniques. Managed, tracked, and controlled costs; performed variance analysis and remediation plans; performed monthly reforecasting against budget and estimate at completion; and delivered metrics and scorecards to stakeholders (ex. earned value, burn down charts). Fostered strong relationships with stakeholders, ensuring project alignment with business goals and requirements. Negotiated, analyzed, and prepared SOWs, NDAs, Master Agreements, and ensured organizational and operational readiness prior to go-live. Guided teams through all stages of the project lifecycle, ensuring successful Agile transformation and delivery Ensured project delivery methodology and standard practices are being followed; managed and tracked quality performance over project lifecycle. Validated financial forecasts for projects, with reconciliation of resources and expenditures to maintain budget integrity.

Led members and stakeholders across agile teams, established governance and ensured streamlined program planning, execution and increments, driving a $30M IT business value realization across multiple application services and workflows in Digital Transformation. Managed portfolio of concurrent IT projects ensuring alignment with business goals and objectives. Conducted risk assessments and developed mitigation strategies, reducing project risks and improving delivery timelines. Partnered with stakeholders to ensure clear understanding of project requirements and value propositions, driving project success through meticulous planning and execution. Monitored and controlled $5M project budget, utilizing tools such as MS Project and Jira to track progress, report status, and adjust plans as necessary. Managed change requests, working with stakeholders to obtain formal approvals and ensure project adaptability to evolving business needs. Successfully closed multiple enhancement projects, ensuring all deliverables were met and final reports were completed. Led Agile ceremonies such as daily stand-ups, sprint planning, and retrospectives, using Azure Boards to maintain visibility and accountability for team progress. Performed Scrum Master and Kanban Facilitator responsibilities for Agile projects; led and coordinated scrum ceremonies such as daily standups, iteration reviews and retrospectives.

Managed project budgets and expenses per sponsor expectations reducing overruns and increasing profitability. Led IT infrastructure projects, focusing on optimizing performance and driving alignment with client business goals. Managed cross-functional teams in both Agile and Waterfall environments, maintaining balance between technical requirements and business needs. Directed risk assessments and created mitigation plans, reducing project delays and enhancing stakeholder satisfaction. Oversaw vendor relationships to ensure cost-effective procurement, sustaining compliance with contract agreements. Collaborated with project sponsors and product owners to refine scope, prioritize backlogs, and enhance communication, reducing non-conformance. Developed strong relationships with business leads and influenced key stakeholders on project priorities and objectives, engaged with the business to define project value proposition and estimate return on investment. Led requirements gathering sessions with business users, product owners, and technical teams, capturing detailed functional and non-functional requirements.