Head of all purchasing, logistics, and inventory control for the organization as well as constant vendor contact and negotiation on pricing initiatives.

Manage technical aspects of national and global IT and digital signage installations, integration, maintenance, and support contracts.

Managed a team of twenty two employees made up of various technical and non-technical positions. Spent approximately one year running an HP/Compaq repair team and then transitioned into starting up and running an Apple repair team for the following two years. Partnered with management and our direct brand manufacturer of Apple, to insure that the daily processes that we had put in place for the team met not only the goals of the facility, but also that of our partner (Apple.) Achieved Apple Certified Macintosh Technician (ACMT) as well as Apple Certified Trainer (ACT) certifications. Drove team to success and high efficiency daily while insuring that we always provided the best possible service for our clients. Consistently filled in for direct manager and led team of four other supervisors to success as a group for approximately two months while manager was away on business trips

Responsible for the creation and implementation of training material and classes for approximately 900 employees. Worked with leaning out process to eliminate wasteful steps and helping to implement and train out new systems for the facility. Created printed materials that went back to every client that was helped by the facility for the last three years.

Managed a mini team of two technicians and assisted the Team Lead with motivation and training of team. Assisted in creation of plans to help technicians reach their expected goals. Managed WIPs and in center turn time of direct reports. Contacted stores and clients as need arose for, CODs or gathering more information for complete and thorough diagnostics.

Worked on client laptops, specifically of the HP/Compaq brand with a specialization in soldering ability

Ordered parts, contacted CODs, provided estimates, and managed WIP reports. Worked with Team Lead for any other needs.

Promote the sales of merchandise and proprietary credit card use. Greet and approach customers to determine type and quality of merchandise desired. Display merchandise, suggest selections that meet customer’s needs and emphasize selling points of merchandise such as quality and utility. Process transactions on Point of Sale terminal following prescribed procedures. Receive payment or obtain credit authorization.

In charge of all student supervisors as well as the nightly employees; responsible for closing and counting drawers during the shift; handle $3000+ in transactions via cash and diner account as well as writing up the deposits; responsible for assigning work positions as well as scheduling breaks; responsible for hiring and training of additional student workers.

In charge of ten to fifteen student employees nightly; responsible for closing three nights a week and counting drawers at the end of the night; handle $3000 transactions daily, train students every day. Student EmployeeResponsible for customer service; worked with other employees.