Key Responsibilities:• Orchestrating complex logistics operations, overseeing the management of an average of 300 to 500 pallet dispatches in highly dynamic environments.• Pioneering new processes while streamlining existing logistics operations, consistently enhancing operational efficiency.• Directly managing large accounts generating multi-millions in revenue, including VOW ADC, NDC, and IDC (Ireland) for Nisbets Catering and Rubix.• Collaborating with the warehouse manager, production manager, customer service manager, and supply chain manager to ensure stock availability and accuracy, thereby enhancing the customer experience.• Implementing comprehensive audit procedures to minimize loss, utilizing on-the-job auditing training and hands-on experience with the auditing and compliance manager.• Achieving performance excellence through significant reductions in transportation costs, alignment of production plans with system orders, and ensuring accurate product sourcing.

Key Responsibilities:• Oversaw all operational functions of a high-revenue-generating warehouse.• Recruited, trained, and mentored high-performing teams, defining priorities and optimizing workloads to ensure maximum productivity.• Achieved the highest level of warehouse KPIs by leveraging expertise in budgeting, cost controls, safety compliance, report generation, and quality assurance.• Established operational procedures for activities such as item picking and packing, stock replenishment through pallets, and stock organization on shelves.Key Achievements:• Played a pivotal role in the successful setup of a new shop, involving extensive planning and teamwork.• Successfully implemented and managed the newly installed computer system, CCP (Cloud Commerce Pro).• Received support from the company to undertake a fully funded ILM Level 3 Management Diploma and Standard Qualification, supporting future professional development.

Key Responsibilities:• Initially hired into a management apprenticeship and subsequently promoted to a key holder and supervisor position at the age of 17.• Achieved the company's goal of 100% customer satisfaction through meticulous attention to detail and one-on-one problem-solving.• Maintained visually appealing merchandise displays and strategically positioned products to maximize sales.• Restructured operational and functional areas of the store, overseeing sales, premises security, cash handling, and waste management of the refrigerator and fresh section.