Chris N. Email & Phone Number

Austin, Tx, Us

Austin, Texas, Us

I help live music venues, promoters, and talent agencies automate their financial workflows, simplify their booking / settlement processes, and make their events more profitable.

I was able to take a sabbatical and travel solo to 21 countries over the course of a year.

San Francisco, California, Us

Foster City, California, Us

Seattle, Wa, Us

• Responsible for forecasting, reporting, and business partnering for travel insurance, advertising, software, and subscription products offered by Expedia Group / Vrbo• Responsible for managing, forecasting, and maintaining the Vrbo Customer Experience organization’s $100M P&L• Responsible for leading ROI analysis for multiple projects/efforts aimed at reducing overall cost as a percent of sales during COVID-19 cost reduction efforts• Built the FY18-FY20 budgets ground-up in Hyperion / Oracle planning system which scaled the Customer Experience organization from a 6.7% cost of sales in FY17 to 5.0% in FY20, representing a savings of $28M• Managed the worldwide hiring plans for 960 FTE’s and 1,300 contractors in 20 different contact centers in 6 different continents• Analyzed and presented research to C suite regarding employee efficiency and productivity metrics of different Vrbo Customer Experience offices, ultimately leading to the creation of hiring plans in our offices with the lowest cost per contact• Created a claims reserve model from the “ground up” which relies on customer / partner behavior in order to forecast ~$20M in claim payouts and a ~$3M balance sheet reserve account

Austin, Texas, Us

• Developed and managed scalable financial forecasting models to accurately track and predict key metrics from pipeline conversion to quarterly revenue, substantiating management targets and earnings guidance provided as a publicly traded company (NYSE: SWI)• Responsible for analyzing and reporting revenue deliverables for the Company’s largest subsidiary ($450M in annual revenues) and providing to CFO, CAO and VP of FP&A• Created revenue forecasting model to predict timing of revenues from new sales for various revenue categories including new license & maintenance, renewal revenue and expired revenue• Generated and disseminated historical revenue metrics throughout due diligence phase of $4.5B acquisition• Analyzed budget to actual variances and provided insight for upper management • Constructed and managed compensation plans within Netsuite for 200+ sales reps in North America• Worked daily with Sales VP’s to provide ad hoc reporting for various teams, departments, sales initiatives• Cross trained team of 4 business analysts in revenue recognition accounting standards and application of principles to the Company’s accounting process and ERP system

Austin, Texas, Us

• Responsible for end to end internal audit projects including the data gathering, documentation, testing and reporting of over 200 internal controls including EMEA / APAC subsidiaries and new acquisitions• Documented, designed, and tested controls for a first year SOX audit for a newly acquired subsidiary including training for Canadian employees who had never undergone an internal controls audit • Audited various revenue recognition projects relating to SOP 97-2 (VSOE) and Netsuite’s implementation of the EITF-08-1 (multiple deliverables) revenue recognition model for accurate software license and subscription revenue• Traveled to and trained staff in Manila (and Austin) on daily expectations, monthly / quarterly duties, internal control environment (business process and information technology general controls) and company policies• Traveled to Sydney, Australia with executive management to investigate, quantify and document control recommendations after A$80,000 of misappropriated assets were discovered in fraudulent transactions • Drove adoption and awareness of Company policies and procedures for 13 office locations• Performed financial analysis on seven different acquisitions that occurred over 24 months, which included intangible asset valuations, revenue/expense forecasting, and assumptions affecting purchase price• Assisted in various ad hoc projects regarding license delivery/revenue recognition, PCI compliance, segregation of duties within the ERP environment, IT SOX testing, and information systems integration

Austin, Tx, Us

• Performed audit procedures in order to evaluate and report financial results of 40+ clients’ operations• Conducted 7 pre-IPO readiness projects involving creation/assessment of control environment & effectiveness• Evaluated 30 401(k) plans for completeness, accuracy and timeliness in accordance with Dept. of Labor standards• Assisted in planning and shaping scope of audit work to be performed in order to achieve audit objectives• Improved client business and reporting processes throughout several consulting engagements• Commended for outstanding communication, positive attitude and interaction with clients in every quarterly employee review since hired • Cross-communicated across multiple teams and clients on a day-to-day basis during projects from start to finish• Researched and applied accounting treatments for unusual business transactions

Gb

• Audited AIG’s employee benefit plans’ financial results for three (3) fiscal years • Educated international audit team about US specific accounting treatment for retirement plans• Successfully completed internship and was extended a job offer in the New York Metro office