Oversee various aspects of operations for this medical practice, a leading provider of cosmetic and dermatology services, comprised of more than 100 sites throughout New York, New Jersey, Connecticut, Pennsylvania, and FloridaMaintain ongoing communication with healthcare professionals including physicians and pathologists, and respond to daily requestsAct as slide coordinator executing pathology labeling, slide requests, fast tracking, pathology results, medical reports, etc.Sort specimens according to particular laboratory and patients’ insurance dataEnter patient and specimen data via computer including demographic, dates of service, health insurance, and gross description of specimenTranscribe physicians’ notes and enter via patient e-charts, and update data accordinglyRespond to patient inquiries related to billing, appointment scheduling, office locations, and services rendered via phone, email, and virtual platformsConsistently act as point of contact and institute resolution strategies in regard to practice related challengesDemonstrate an independent initiative, utilize strong prioritization and organizational skills, and generate accurate timelines for effective completion of projectsDemonstrate a professional level of confidentiality in compliance of HIPAA regulationsDisplay a proficient, versatile demeanor in a diverse body of circumstances, effectively contributing to the expedient resolve of practice/patient challenges

Promoted the sale of health insurance packages including Medicaid, Child Health Plus, Essential Plan and Qualified Health Plan to a diverse population of clientsCreated new sales territories and implemented various marketing strategies, developing specialized programs for defined marketsConducted sales presentations, obtained and recorded enrollee data, and reviewed all intake documentation including demographic, medical records, income verification, household composition, etc.Served as product representative, verified insurance eligibility for all plan members, and assisted enrollees with selection of plans, primary care physicians, and specialists according to specified needOversaw processing from inception through completion and conducted follow up calls to ensure continued enrollment and utilization of coverageCompiled sales reports, forwarded to district manager, and assisted with time sensitive, emergent assignments upon request

Provided after school, academic tutoring in all subject areas to a diverse population of students, grades K through fiveIdentified specialized needs and instituted modifications to accelerate progress

Assisted supervisor with various aspects of fiscal operations within the financial division of this cancer instituteVerified patients’ insurance coverage for impending procedures and servicesAnswered phones; directed calls; responded to emails; and performed general office duties